American Constellation Review
Alaska - amazing! American Cruise Lines - disappointing!
Rating by category
Additional details
Eager to travel after the restrictions of the past year and a half, we chose this small ship Alaskan cruise. We had visited Alaska four times before, always on large cruise ships.
We had taken one other ACL trip - Lewis & Clark, the Columbia and Snake Rivers. There were some "issues" on that trip - ACL seems to suffer communication deficiencies, but we were willing to try them again.
I realize that Alaska is a unique destination, and so am willing to modify my expectations. However, as was the case on our previous trip with them, ACL is merely adequate.
Cabin Review
The cabin is spacious by cruise cabin standards. There were plenty of drawers, which were large enough to actually hold things. The bathroom was adequate; the balcony was quite nice. The closet is rather small. and for reasons unknown to me, ACL does not have doors on the closets.
Housekeeping was sub-par. On only one occasion did the cabin smell fresh and clean. The cabin was not serviced until about two in the afternoon.
There was a Keurig coffee maker in the room. Most of the provided disposable (drinking) cups were too tall to fit the machine. We either "saved" the one that fit, or had to cut down a taller cup.