The brochure says "professional staff" but we had college students on their first cruise. Most of the wait staff had never waited tables before! I have been a "training tourist" at a resort and received better service.

Food was so bad that I sent back three plates and I have NEVER sent food back to the kitchen before. Oysters Rockefeller were a solid mass encrusted to the shell. Many items were overcooked or burnt. Eggs were consistently undercooked even when ordered medium or hard. Some food was quite good, but for the price I expected every meal to be outstanding.

Our cruise director had never been to three of the six ports of call and couldn't answer questions about them. Read more