Well what I have read about NCL is true. Probably the worst overall experience I have ever had. It started bad with over 3 hours to get through embarkation. It was a total disaster; and never a word of explanation from anyone from NCL. Almost 1/3 of the passengers were not on the ship for muster and never went through the drill. Now for the good, bad and ridiculous.Ridiculous:No concern for the delays during embarkation; never a word said by the crew; explanation, reason, or apology given. Balcony staterooms; the smallest cabin I have ever seen. Almost no room to walk between the wall and the bed to get to the balcony. Ship layout made no sense and seemed quite closed in as compared to other cruise lines. Rooms inside rooms and no area atop (as with many ships) to relax and view the passing seas. This area had just been transformed to villa suites I think.Buffet layout inefficient and confusing with the worst buffet food I have ever had !Sell, sell, sell everywhere. Really seemed overdone.Food service inconsistent in all areas. Bad:Non surcharge eating areas had generally poor food. I have commented on the buffet already. The main dining room was up and down from day to day. Selection was not that great but could always get a steak.Daily activities were limited to non existent. It was especially odd since this was an Alaska trip and everyone stayed inside since it was cold and there was no pool activity at all. Should have providedmore inside things to do during sea days especially. Staterooms were really dated; especially the carpets and TV's.Good:Room steward staff very efficient and friendly. Certain food service staff excellent but not consistent. The theater shows. They were all pretty good with talented individuals. The final show "Elements" was the most spectacular show I have ever seen on a cruise ship. Rivaled true Vegas type show.Disembarkation was the most efficient I have seen on any cruise line. No pushing crowds, line breaking, etc.; just a leisurely paced stroll off the Promenade deck.If you want a cheap cruise and a fair cruising experience I would say book NCL. The only redeeming aspect of the trip was cruising Alaska and some of the excursions. When I want an affordable 5-7 day cruise I'll stick with Carnival.