Several passengers on the May 1 transatlantic voyage, as well as European itineraries, on the Ruby had some very negative things to say.
First of all, let me say that my husband and I don't require a lot of "service" so maybe we shouldn't even comment on the "service" on the Ruby--but I will anyhow!
Our room steward for our balcony room was so very friendly and accommodating. He brought us an "eggcrate" mattress topper (which we feel is needed on any Princess--my only negative comment) as soon as we asked for it. He always had our room clean and ready for us when we returned.
B230 BEOur cabin was fine--good storage--decent bathroom. Lounge chairs on the balcony would have been real nice instead of just the chairs. This room was close to the forward elevator--no noise from the elevator or stairs.