Researching this ship and Cruise Critic for over a year in advance of our sailing left us dismayed at our experience.

The evening before we spent at the Hyatt Pier 66. At noon the following day we boarded the less than inviting ship. As our first cruise, we expected the white gloved-champagne service to our room. Yes, a tray of Champagne was apparent ... No they did not offer us a glass nor, did they extend the "welcome" previously written about. A less then enthusiast person half heartedly guided us to our stateroom.

Our first stop was to make reservations with the Normandie for three evenings. Sam Aivaras was making reservations on their behalf. We gave our nights, he said "no" to each, leaving us more than disappointed. He seemed more than arrogant, plainly rude. He truly was our first impression of Celebrity and not a good one. Read more