This was our second cruise with RSSC, our first with Navigator, and our 12th in all. The staff were the highlight - they were friendly and efficient, helpful and great fun too! Everything about the ship was great except that we also (like other reviews) had problems with the vibration in our cabin.
The flight to the cruise was a nightmare - we were travelling from the UK via Newark and were concerned about the 90minute transfer time at Newark. However, we were assured that it would be fine. In the end we only caught the flight by being escorted to the front of the lines at customs and security and by running barefoot through the length of the terminal (no time to put my shoes back on!!). As it was, we caught the flight with no time to spare (they closed the plane doors behind us as we boarded) 90 minutes is not enough and RSSC should know this!
From that point on, however, the trip was a dream - everything worked smoothly, the service was great, no issues at all. We were allocated a great hotel, with a lovely room and good breakfast included. Embarkation was quick and easy.