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Cruise Ratings
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Sail Date: March 2019
The balcony suite we had was very nice. It has extra room on the balcony, enough to fit two chaise lounges, a small table, and two regular chairs. There was room to spare on the balcony even with the furniture. The room was big enough ... Read More
The balcony suite we had was very nice. It has extra room on the balcony, enough to fit two chaise lounges, a small table, and two regular chairs. There was room to spare on the balcony even with the furniture. The room was big enough for us to move around freely. We would recommend this ship to our friends and family. Our first stop was in Ocho Rios, Jamaica (thank you Dr. Fun tours to the Blue Hole in the White River). Our next stop was Georgetown on Grand Cayman. We did an MSC Excursion this time, and it was a good choice. We were able to get on a catamaran after a short bus ride from where the tender boat dropped us on the island. From there, we went out into the ocean to a sandbar that had many stingray fish. We snorkeled around, and we were able to interact with the stingrays. Our next stop was Costa Maya. We did another MSC Excursion to the Mayan Ruins. It was a very nice tour. Our last stop was Cozumel. We booked a Cozumel Jeep Tour Excursion through TripAdvisor. Our guide, Miguel, was easy going and he let us drive the jeep around the island while he told us the history. It was a great experience overall! Read Less
Sail Date: March 2019
I will not suggest to my worst enemy to go on the MSC MUSICA AGAIN the cruise was over booked since we got on the ship we did not have anyplace to sit , never mind the package that i took they said there will be a welcoming letter from ... Read More
I will not suggest to my worst enemy to go on the MSC MUSICA AGAIN the cruise was over booked since we got on the ship we did not have anyplace to sit , never mind the package that i took they said there will be a welcoming letter from the Captain - just a note from management i wanted to take all my grand children next year but i will rather stay at home some of the people on the cruise stayed in there cabin due to the overcrowding if you wanted to get a drink at the bar it took you half to and hour, i can be glad that idid not take any children, the super sokkie we paid was a waste of money we could notsee any of the artist and i had to sit on a lamp pole, we could not even see the activities on the cruise we had to stand 95% of our time the only time we could sit was at dinner or lunch This cruise was for my husband birthday and he hated every minute of it the photos costed a lot of many sure all the photos they destroy could have been givenat a special price on the last day of the cruice Read Less
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Sail Date: March 2019
Why is the photos so expensive. When you dont buy it they throw all away?? Their are many people that look at the photos but dont buy. It is very nice pictures but really expensive. Think about cheaper prices as to throw everything away.. ... Read More
Why is the photos so expensive. When you dont buy it they throw all away?? Their are many people that look at the photos but dont buy. It is very nice pictures but really expensive. Think about cheaper prices as to throw everything away.. The food staff rooms and entertainment is very nice. On our 2 nd trip their was also more fish available. Deserts and so many of a variety of fruits were avaible. Cocktail of the day was also our favourite The staff is helpfull and friendly. We enjoy all the entertainment . We did not see the Sokkie singers too much to mingle with them as it would have been nice. On Portuguese Iland with all the changes and enough shades was awesome. We will definitely go on another cruise. Prices is resonible. Their is 1 more last thing. The hairdryer does not work as the laat time Read Less
Sail Date: March 2019
We saved for a long time for this specific cruise because we wanted to go to Pomene. How disappointing.... For one we only left Dbn habour around 17:00 on the Monday. Then on Tuesday we were told that we will not be going to Pomene after ... Read More
We saved for a long time for this specific cruise because we wanted to go to Pomene. How disappointing.... For one we only left Dbn habour around 17:00 on the Monday. Then on Tuesday we were told that we will not be going to Pomene after all. We went to Portuguese Island...Numerous passengers were very disappointed. Some said it was not the first time that they booked for Pomene and never got to go Pomene. The general feeling on the ship was also that it felt very unorganised. The overall quality of the food was also not good. The buffet restaurant's food was the same every day. Only things that changed was the desserts. The entertainmemt during the day was also very poor. Our cabin was stunning. MSC's response to my e-mail was basically... sorry for you. You can cleary see that they are just in it for the money and can not care about the actual passengers. Read Less
Sail Date: March 2019
Embarkation could’ve been better as we waited in a queue for 1h30min to just park the car as they only allowed it from 9. Then we came into the terminal and had taken Easy Onboard but had to still stand in a queue for an hour. The ... Read More
Embarkation could’ve been better as we waited in a queue for 1h30min to just park the car as they only allowed it from 9. Then we came into the terminal and had taken Easy Onboard but had to still stand in a queue for an hour. The terminal was warm and had no air circulation coming in and the fact that there was over 2000 people inside did not help. I would suggest offering water at least. Eventually after an hour the doors opened and the Easy On Board queue was taken inside first (Would recommend this every time). So we went on board and wanted to go have a bite to eat as we where all starving after being hours in queues but to our disapointment it was’nt open. We where meant to leave the port by 16:00 but for some reason we stayed in port till 17:00(We assumed the fact that a lady got asked to leave the ship had something to do with that). Second day when we reveived our little news paper it clearly said Dress Code : Informal only to find out at the dinner table that we where under dressed for the occasion (that sucked as I had bought a new dress and beautiful shoes I wanted to wear to formal night) , must have been a typing error. The show that night was Incredible (WONDERLAND) the entertainment crew was the most amazing on the ship but your bar tenders and some waiters defnitely needs work, they are not friendly at all. The two couple’s that sat next to our table at diner received amazing service from their waiter but the only person that gave us amazing service was our assistant waiter. He defnitely needs a promotion to main waiter. Now we get to the Excursions. What a total let down, firstly I had book our Excursions before we embarked and had saved 20% which was all dandy until we where told that we are unfortunately unable to go to Pomene due to the weather , we went to the excursions desk and where told that all the money was refunded and that we had to re-book our excursions for Portuguese Island but when this was booked it was on the full price instead of our previous rate of 20% off, that is not cool MSC!!!!! We chose the Santa Maria snorkeling which was meant to be a 3hr Excursion (so this is where they catch you out) the boat from the Portuguese island to Inhaca Island takes approximately 15min , then you hop on a bakkie and the drive is a 30min drive ( very bumpy and uncomfortable) when you reach the snorkeling spot you get told that you can only snorkel for 30min before you have to go back! This is not worth the money and not worth us paying extra R500. We also booked the deal where you got Champaign, canapés and fruit in your room, we got that in our room but our family next to us had to call for theirs as they paid for it but did not recive it. Our bar fridge was also locked the whole week and on the last day our room steward came to unlock it only to write that we used water out of the fridge ( How do you use something that had been locked the whole time). We where on the Sinfonia last year and everything was excellent but service on the Musica needs work! Read Less
Sail Date: March 2019
I wanted to explore a different country, have fun, meet different people and get to know more of their culture. It was so exciting, I learned basic Mozambique language, I learned how to meet and greet, the food was delicious, the ... Read More
I wanted to explore a different country, have fun, meet different people and get to know more of their culture. It was so exciting, I learned basic Mozambique language, I learned how to meet and greet, the food was delicious, the entertainment was fabulous. I had the best time of my life! The crew that I travelled with was very happy with the experience and the service. We got to see things we never thought we would see in our life time. The showers were too small, the toilets we're different compared to the one's that were used to, I was impressed! They should also enlarge the Jacuzzis they were too small. The lift clubs were an excellent service, the waiters and waitresses were very friendly and their communication skills were on pointm Indeed Mozambique was the best destination we chose! I wish I could have stayed on the cruise for 3 months. Read Less
Sail Date: March 2019
Me and my sister was on the MSC MUSICA with the Finesse group from 01-04 March 2019. The organising with regard to the embarkation and disembarkation was much better than the previous years and well organised. It went smooth and there ... Read More
Me and my sister was on the MSC MUSICA with the Finesse group from 01-04 March 2019. The organising with regard to the embarkation and disembarkation was much better than the previous years and well organised. It went smooth and there was no long wait at all. The traffic in and outside the harbour also went fluent. Me and my sister was on the 14th floor and had a very nice room with a balcony. The was a sliding door to the balcony. The cabin was very clean and in well furnished. What was new for me being on the boat 3 times and my sister 5 times, was the tv, big mirror and fridge (stocked) with drinks and eats (for your own expense) in the cabin. The food was nice and a big variety the entire day. There was a lot of entertainment on the 13th deck and inside the ship such as karaoke, tennis, solarium, swimming pools, Jacuzzi's, a casino, chocolate shop, handbag shop, photo gallery, coffee shop, perfume den, tag heuer shop, beauty/hair- salon, lounges (tastefully decorated with colours and furniture), Swarovski shop etc... There is also beautiful Teatro theatre with shows with a theme every evening which is of high standard. The shows is approximately 45 minutes and the décor, lights, entertainment people and their attires is of the best standard and according to the theme during the shows. The servicing of the rooms was well maintained and we were welcomed by a helpful and friendly guy (part of your staff) on the 14th floor. Although one pay in dollar on the boat, it is worth the money that you pay for the cruise. I will definitely be back in 2020 if I can afford it. Read Less
Sail Date: March 2019
Sheldon desouza best barman friendly and good made everyone feel special he deserves a bonus a real star was the best experience thanks to him very quick clean and well spoken really made my birthday special food was excellent staff as ... Read More
Sheldon desouza best barman friendly and good made everyone feel special he deserves a bonus a real star was the best experience thanks to him very quick clean and well spoken really made my birthday special food was excellent staff as well really enjoyed it will do it anytime again worlds best cruise ship really a value for money brilliant music and brilliant staff very hygienic clean everywhere always someone to help you make you feel comfortable like a king and the pools beautiful really guys thanks you guys really outdone yourself on this cruise I recommend anyone in the world to experience this cruise seriously will not regret it everyone on that cruise just want to say thank you and may you carry on to be special for anyone on that ship really really good work to all of you guys may God bless you all Read Less
Sail Date: March 2019
Went with family who's son turned 21 on the 04-03-2019...cabin with balcony was great...ship very clean and very big...dining at the restaurants was great the standard is very high..cafeteria food was also great and available nearly ... Read More
Went with family who's son turned 21 on the 04-03-2019...cabin with balcony was great...ship very clean and very big...dining at the restaurants was great the standard is very high..cafeteria food was also great and available nearly 24/7...entertainment and activities was excellent...I think the entertainers are going to miss us because we as family and new friends where there all the time and surporting them ..service at the bars very good and enjoyed the cocktails...getting on to the ship was a bit slow because had to wait about 45 mins for customs to open and start processing but as soon as they did it went good...getting on the ship..the welcoming party very friendly ..shore excursions on and off excellent..helping you on and off the boat..can also say the custom people on board did not take any nonsense when we aboarded again with the check in and scanner...very provisionally done..felt save that no bad is coming on board with you..will diffinitly go on another cruise...enjoyed it very much.... Read Less
2 Helpful Votes
Sail Date: March 2019
In the Yacht Club om this new addition to the MSC fleet... its difficult to know where to begin with our praises.. From the seamless and effortless boarding experiemce to the unrivalled attention by staff, to the excellent YC cuisine, We ... Read More
In the Yacht Club om this new addition to the MSC fleet... its difficult to know where to begin with our praises.. From the seamless and effortless boarding experiemce to the unrivalled attention by staff, to the excellent YC cuisine, We enjoyed a fantastic beef wellington on a couple of nights in the YC restaurant.. superb.. the wine list is great too.. its almost perfection and difficult to find any fault. A spacious suite provided both a comfortable nights sleep and a gtear place to sit and enjoy a prosecco or too on the large balcony and watch the sunset. The Yacht Club experiemce on MSC truly lives upto all they say amd more... If you fancy a change from Silversea, Cunard Queens grill or Oceania.. give it a go.. you will not be disappointed.. Top Sail lounge also provided a fabulous place to sit and be pampered with afternoon tea, tempting cocktails and inclusive beverages... Read Less
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