San Juan Cruise Reviews

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4.1
Very Good
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1-10 of 819 San Juan Cruise Reviews


Beautiful ship, but issues existed...

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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MajicMitch
10+ Cruises • Age 50s

The Good: Viva is stunning! To quote Titanic, "You could still smell the fresh paint". Everything is new, shiny, and bright. The light aesthetic and decor in the staterooms, make the space look and feel much larger than previous NCL sailings, but still very familiar. The hallways and corridors felt a little larger and the woodwork/trim is just lovely. It looks expensive and well thought ...
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Sail Date: March 2024


Ncl not for foodies

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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Lasimbad
6-10 Cruises • Age 60s

We decide to try NCL to experience the new Prima class ship and want a departure from Puerto rico. Service and entertainment on board are great, drinks are also good main problem is the quality of food in main dining room. We are use to cruise with Celebrity and food on Ncl is not at the same level. The are also a lot of extra to pay, for example to have decent coffee you have to go to Starbuck… ...
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Sail Date: March 2024


Smaller ship - overall experience "meh"

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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annmarie63
2-5 Cruises • Age 60s

We signed up for this cruise back in 2022 during the COVID-19. Recently returned from this 7-day Caribbean cruise to Tortolla, Barbados, Antilles, St. Lucia, St. Marten and St. Thomas. The ports were beautiful and had small shops, restaurants and bars within walking distance. The VIVA, one of Norwegian's newer ships, holds approximately 3200 passengers. Specialty dining was almost completely ...
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Sail Date: January 2024

Cabin Type: Aft-Facing Balcony

Traveled with disabled person


Comparatively Average

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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Jeff Daigle
10+ Cruises • Age 20s

We are long-time, seasoned cruisers and have sailed with most major lines. We selected this cruise for a few main reasons: new ship, great stops, leaving from San Juan (as opposed to Fla.) different and interesting. Moreover we had not sailed with NCL for a long time and decided it was time to give them another try. Here are some key points of our experience that I hope may help. The ship is ...
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Sail Date: January 2024


Nice Ship, poor logistics and mediocre service

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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JohnPom
10+ Cruises • Age 50s

In summary, nice new ship, service is mediocre, food is ok, extremely long waiting times to eat, Shows and entertainment are not good. Beetlejuice musical, their premier show cancel due to technical problems. Disappointed, will not travel NCL again. Their New Years Eve party below par. For the money there are better cruise lines than NCL. Again will not travel with NCL again. Their specialty ...
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Sail Date: December 2023


Beauty is skin deep

Review for a Caribbean - Southern Cruise on Norwegian Viva

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GHinsc
10+ Cruises • Age 60s

We chose this cruise for the itinerary and because we have generally been happy with Norwegian cruises. With the brand new ship we expected more - beautiful ship, elevated dining and service, etc. The facilities WERE amazing, especially the spa and the outdoor areas. Good ship thing: larger bathroom in the cabin. Bad ship thing: hard to find restrooms around the ship - signage was too ...
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Sail Date: December 2023


Beautiful Ship…but

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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WO Town Cruisers
6-10 Cruises • Age 50s

We were a group of 28 who booked Jan 2022. This was my 4th NCL cruise. Our balcony cabin was beautiful and spacious. The outdoor decks were beautiful with many places to relax. The main dining room, Palomar and Hasuki were amazing. My favorite bar was the Belvedere. But I will be hard pressed to cruise out of San Juan again. If you are from the island this is the ship for you. The Gym was a ...
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Sail Date: December 2023

Cabin Type: Balcony


NCL Viva Haven Southern Caribbean cruise

Review for a Caribbean - Eastern Cruise on Norwegian Viva

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Jmustang67
6-10 Cruises • Age 60s

Let me start by stating this was our 4th NCL Haven cruise.Starting from arrival at the port it was standing room only, they did start taking guests around 1:10PM about 20 minutes early. By 1:45 we were being served soup in the Haven restaurant. It took roughly 4 hours to get our luggage which was partially soaked. To the clothes inside. We left after 10:30PM over 2 hours late. We ...
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Sail Date: December 2023

Cabin Type: The Haven Penthouse with Large Balcony


Premium class without the premium feel

Review for a Caribbean - Southern Cruise on Norwegian Viva

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BilzCruiser
6-10 Cruises • Age 40s

Our friends had booked this cruise so we decided to join. We were excited to be part of Viva’s maiden voyage from its home port. New to NCL, we didn’t know what to expect. All we knew was that this was a premium class ship heading to many ports that we hadn’t experienced before. Let’s start with the bad: The glaring problem with this ship is the lack of space in areas that demand it. Buffet ...
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Sail Date: December 2023


Definite decline in service

Review for a Caribbean - All Cruise on Viking Sea

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Maitlandtraveler
10+ Cruises • Age 70s

I love Viking and I love the amenities of their ocean ships. This was my 3rd ocean cruise and I was disappointed in the decline of service in the restaurant, bars, and tea room. Servers either didn’t take my order except after several requests or took my order and never returned or brought only a partial order. I was never asked if I wanted a cocktail in the pool area or lounge where drink ...
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Sail Date: November 2023

Cabin Type: Deluxe Veranda Stateroom


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