San Juan Cruise Reviews

The ship was nice, but it is made for seniors. I am an active senior but I spent most of my time in the room. I paid for 3 excursions and got to do none of them. In all, I lost over $1000 on excursions. They are not worth it. Just shop in the city near the ship. When reporting the excursions, the manager insinuated that we were stupid and should have known and if we didn't, it showed that we had ...

Many things wrong with this ship. Very outdated Ship, desperately needs a refurbish Most guests older, not a lot of kids Specialty Restaurants Giovanni's was ok, Chops was horrific I ordered a bone in rib eye so did my wife and we got, a different cut. Staff was friendly Windjammer was not same quality as the bigger boats Too many disappointments Ship should be named JUNK ...

Poor consumer service all around ( Stagf seemed new and didn’t know their way around the ship). Food was mediocre and the ship needs more options. The party life, well there was none, a lot of laid back older ppl on this ship. The rooms were spacious however the carpets were stained and the shower head was leaking. Though we had stops everyday, there should have been more activities on board. For ...

We are a group of 11-13 who have cruised together for two years. This year we sailed Royal Carribbean's Jewel of the Seas from March 9th to March 16th. We sailed out of Puerto Rico. Half of our group stayed at the Marriott at Miramar, close to the cruise port. This hotel is old, dirty, and expensive. I would choose another location for the price. Embarkation day was the smoothest of any cruise ...

My husband and I met up with our friends from Florida to experience this new cruise ship. We were prepared for the ship to be smaller than what we usually cruise on, but we were super excited about the racetrack and the Infiniti pools. Boarding went smoothly, and the first thing we noticed was how bright the colors and decor was. The choice of colors used on the ship were absolutely beautiful! The ...

We chose this cruise because we wanted to try a different port and liked the idea of a brand new ship (Viva). This is our sixth cruise and fourth with NCL. The restaurant options were pretty good, and the food was outstanding. Being a new ship, the rooms were nice and clean. We stayed in a standard balcony room, and the size was adequate. The ship lacked good service overall. The bar ...

My wife and I and our adult son cruised on the Viva on the February 4th sailing in the Caribbean. My wife and I stayed in a forward facing small suite on deck 12 and my son stayed in the Studio section nearby. We all liked our rooms. They were very clean, well appointed with decent air conditioning and good showers (larger than we've had on previous cruises). The TVs were nice and large but I ...

My 25 cruise, our 7th company cruise, we took 44 people. Me the majority owner, I have ALS, got the gorgeous suite, room itself was very nice but I could not even get in and out of room by myself, because door was so heavy and me in powerchair. Shower was 3’ x 3’, handicap bench was about 14” off floor, anyone that’s handicap knows we need to sit at 24”-26”. No handicap lift for pool or spa, had ...

I was looking for a cruise to celebrate a 20 year wedding anniversary. We did the 7 day cruise leaving Puerto Rico, going to British Virgin Islands, St. Marten, Antigua, Barbados, St. Lucia, US Virgin Islands. The Viva ship is new. The rooms were beautiful and spacious. We had a forward club balcony on the 10th floor. The bathroom was spacious. The room was quiet. No turn down service. ...

Long-time RCL cruisers. First AND LAST time we let them choose our room (we were just going along with our group). I should have known as soon as I opened the first drawer on the chipped dresser and the front of it fell off! Had to pound it back together. Our veranda was a rusty mess! In need of paint but not on the floor and table that was splattered with old paint. We had soot rain down ...