This cruise was very disappointing. Of all my past 18 cruises this was the worst. I had sailed Norwegian twice prior to COVID and it was very good.
We were very disappointed in the lack of service and poor entertainment likely caused by Norwegians cost cutting measures.
Entertainment in the theatre was not enjoyable due to the lack of quality performances, repeated performances, and the ...
This was our 4th cruise and third since covid. Alaska does not disappoint and we will be going back. As far as Norwegian is concerned I will need a lot of convincing to try them again. Our room was dirty when we arrived Drawers covered in dust bunnies and they were still there when we left. There were items from the previous cruisers still in the room when we got there. We didn't meet the room ...
Let me start by saying the cruise all around was decent. We had a number of issues within the ship, and staff
Day 1: Our luggage was delivered to the incorrect room. We were able to retrieve our luggage because the family that had our luggage read the luggage tag and brought it to our room. We brought this up to guest services and they looked at me as if I was stupid.
Day 2 we learned that ...
The ship its self is nicely presented but the service was horrible. First of all our bags were not in our room until 9pm, our room smelled like arm pit and we were suppose to have a bottle of champagne when we got to our room & desserts for our Anniversary and nothing was there. We asked our Stuart what happened and he comes back with a bottle of champagne that was warm not chilled. We asked for ...
The Majestic has done it again -
the service is poor, the food is below bad and tasteless, activities are boring, shows are like 5th grade talent shows, they nickle and dime you for everything and now they are charging extra if the dining areas if you want steak or lobster or if you ask for seconds!. The Alfredos pizza place was basically empty except for people that had extra packages, but ...
Our first time with RCI, we expected so much more - at least a quality near that of other cruise lines at this same cost level. The RCI goal seems to be cut corners at every opportunity (even literally cutting off the corners of cabin beds) & to charge extra for everything they can or to keep bugging you to buy all the "extras". The ship interior has all the flair of a social security office: ...
Stay away from balcony room The bathroom stinks of mold and mildew. They have tried deep cleaning but I fear it’s under the bathtub and walls. Other cruisers say their room is fine so I guess I got stuck they need to take out tub and replace with shower. The mold caused allergies that made my entire 26 day cruise less pleasant. The dining room dinners were great but the lido buffet awful. The ...
After booking and paying for this cruise, we got an update stating that our first port of call had been cancelled then a second port of call had also been cancelled, the replacement on the first port had been changed to Seattle, we live in Vancouver BC, the second cancellation no substitute provided. While on the ship other ports had also been cancelled one due to weather one because of civil ...
I chose this cruise as it was the only one that fit into my schedule. I did not realize that cruise ships now nickel and dime you on everything.
The staff is not helpful when trying to book specialty restaurants. They can't recommend anything, they tell you to look at the menu and come back. I could not book specialty restaurants prior arriving on the ship, I tried, no specialty restaurant had ...
This was our first and last cruise with Norwegian. Between the minimal entertainment, aggressive sales tactics, and limited free dining options, we were annoyed and bored most of the time.
The ship is so crowded that it’s almost impossible to even find a seat in a public area. That goes for shore excursions as well.
Even though we prepaid for the premium plus drink package, we were charged ...