I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
Having cruised with P&O several times, and on Iona before, we were happy to book a 14 night trip to the Canaries. However, our experience during the cruise will lead us to explore other cruise lines in future.
We recognise that P&O Cruises offer a value proposition - and in many ways it delivers the basics well. But even a value proposition can delight customers through actions which are not ...
Food was OK unless you paid extra when it was great.
entertainment was poor compared to pre pandemic times. Far to much emphasis on tech not on quality. In old day you got a new show every night. No longer it's every other night.
on line booking system is poor and older people found it difficult to use.
rooms were narrow but the conservatory was great
Internet package worked well but ...
Where do I begin...
Arrived on this two week cruise with an open mind as I usually cruise frequently with another provider. Iona is a much larger ship with different facilities onboard than I am use to.
Once onboard after by inlarge an easy embarkation process, I embarked onto this enormous ship. The Atrium is not spectacular and feels more like a shopping centre on a high street than the ...
Have sailed on Iona quite a few times and it’s got worse every time. With all the cabins on board, only 1 suite is disabled accessible, none of the conservatory mini suites are accessible and most of the balcony cabins have a pillar in the cabin which hinders movement of wheelchairs. None of the inside cabins are fully accessible.
None of the pools are accessible unless you want to be hoisted ...
Would not recommend this ship
Caught Novovirus I know of 3 others but heard there was lots more but no official word about it . 3 people airlifted off ship
Cabin on 17th floor a nightmare below sunbathing deck and late at night early morning moving chairs about to clean deck .
Wardrobes and bed creaking and opening on there own and ship swayed badly maybe due to be so high up . ...
The value of the cruise was good but once onboard the experience is not great. The ship is tired and old , really needs a modern update. MY cabin was in need of updating and cabin staff just seem stressed and miserable. We were allocated a great table at The Oriental but no Sommelier so the poor waiting staff are stressed out trying to get the hot food and cope with taking drinks orders which is ...
We wanted some winter sun and friends had recommended Saga. We had never sailed with them before but do prefer smaller ships to the large monstrosities that the 5-6,000 passengers. Very good journey to Portsmouth and very smooth embarcation, our cabin was ready when we boarded. The cabin was very clean and the bathroom adequate the only negative was the lack of room in front of the wardrobe. The ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
Embarkation superb; atrium pathetically underwhelming; cabin spotless and stewardess excellent; ship tired and has the feel of being past it's sell by date; In-house shows very professional; singers average; comedians pretty dire and smutty (the two go together),and in the main not funny; cost cutting everywhere, flogging you stuff at every opportunity; food average only; tea and coffee dire (not ...