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Cruise Ratings
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Sail Date: February 2019
The trip was excellent from getting on the ship to disembarking. This company knows how to move a lot of people through dinners, shows, buffets. Staff are professional and courteous beyond belief. They do everything in their power to ... Read More
The trip was excellent from getting on the ship to disembarking. This company knows how to move a lot of people through dinners, shows, buffets. Staff are professional and courteous beyond belief. They do everything in their power to accommodate your wishes. Asked for extra towels and couple wine glasses so my wife and I could have a glass on the balcony, was done in minutes. Cabin attendant was funny and greeted you with a smile or joke every time you saw him. Rooms where immaculate always. The waiters in the dining room where as good as any 5 star restaurant. We brought our 18 and 16 year old sons. The staff were courteous with them whether we where around or not. The food is wonderful with selection for any palate. You always knew exactly what was going on because you receive an itinerary every night for the next day. The tv channel also kept you informed. Lots of shows for every taste. The layout of the ship had places for children, adults who wanted to party by the pool and areas for adults only that wanted a quiet place to relax. This is definitely not as cheap as an all inclusive resort but worth every penny. The only Con we had was the Flowrider. It is fun when the guest get to try it and the viewing area cheers and laughs when you fall. When the "Pros" show up and make it into an Olympic sport it ruins it for everyone. The worst is when the old guys from the diamond club get to walk on anytime they want ahead of you. My sons where laughing at them because they where so embarrassed that they though anyone was impressed. Read Less
Sail Date: February 2019
Let me preface my review, by saying my trip was great. There truly wasn't anything wrong, it just did not meet my expectation. I would not discourage anyone from sailing Royal Caribbean or the Harmony as long as you know what to ... Read More
Let me preface my review, by saying my trip was great. There truly wasn't anything wrong, it just did not meet my expectation. I would not discourage anyone from sailing Royal Caribbean or the Harmony as long as you know what to expect. Just so you understand my review and can be assured the Harmony is a good vacation and just not MY cup of tea... We sailed the Allure in 2017 and have since been ruined. The Allure is classy and beautiful, the staff makes you feel like you are the only and most important people on the ship, every staff member/entertainer/housekeeper/dining room staff went above and beyond, the only lines we encountered were on the first day while signing up for beverages, exploring the ship, etc. Basically 5,000 people corralled on to 3 floors? because the cabins weren't open yet, we received our SeaPass at check-in, entertainment was professional and top notch, Central Park beautiful and quiet with soft music and the sound of crickets, made reservations but got into every show at any time we tried without issue, food was amazing, service was out of this world everywhere on the ship, I never felt like there were 5,000+ people on the ship. HARMONY OF THE SEAS Embarkation: Easy, acceptable, quick, no issues Disembarkation: Easy off, long wait for luggage in terminal, customs quick and easy, no real issues -suggest carry luggage off if you are in a hurry Ship = OK - same general layout as Allure - paintings/decor appeared cheap, garish, odd, almost juvenile - lines for everything, long wait for elevator and then it would be full - very few ship announcements overhead and difficult to hear (we missed the announcement about the gangway being open in our first port and were late getting off) - Central Park beautiful, but noise level high with loud music and small children screaming - The Abyss, 2 dry slides, needs shirt with sleeves, fun - 3 water slides (2 reg, 1 funnel), fun Cabin = Great - Central Park Balcony -no issues, as expected - 1 half closet with shelving and 2 drawers, 1 full closet, 5 drawers, lighted mirror, couch Dining = Food & Service Great - wanted Main Dining Room, ended up with Anytime Dining, but requested and received same table and waiters at same time every night Entertainment = OK, disappointing - reservations difficult, shows full, very long lines for stand-by - Grease -best show on boat, very cute - Columbus satirical comedy, most bizarre show I've ever seen, but the performers were good - 1887 Ice Show, special effects were good Service - The Fine Line did not "wow" me, left early - Stand-up Comedy was very funny, glad I saw it Ports and Shore Excursion St. Maarten/St. Martin - ship remains on EST but the island is 1 hour ahead (8am on ship is 9am on island) - reserved non-ship excursion tour of island for $50/pp - it was good - reserved ship sponsored "Sea Trek" that was fabulous, had low expectations because I am a certified diver but husband is not, was still very enjoyable for me, too San Juan, PR - not enough time in port - grabbed a taxi tour when got off ship for $15/pp, good but had to wait on bus 20 minutes while driver filled bus before he could leave Labadee, Haiti - peninsula leased by Royal Caribbean - only food on island is served from 11:00-2:00 - average, limited choices - all beaches were over crowded with 6,700 passengers on the ship - Adrenaline Beach has more water movement that resembles waves but must have water shoes because of the rocks when you wade into water, lots of seaweed and trash in water - Columbus Cove is nice, but lots of kids and families since the water play area is there - Nellie's beach was my favorite, will rent a cabana there if we ever go back Read Less
Sail Date: February 2019
I had a cabin at very front of ship. Large but could have used some type of ipoljestered chair. Only had a desk Chair and sofa was too wide to sit comfortably. Too large of ship for me. Elevator service good. My time service not so good at ... Read More
I had a cabin at very front of ship. Large but could have used some type of ipoljestered chair. Only had a desk Chair and sofa was too wide to sit comfortably. Too large of ship for me. Elevator service good. My time service not so good at least with one waiter. You can see how they have cut back on staff. Miss top deck lounge for drinks. Food was mostly good. Liquor too pricey! Too much to pay for a drink package!!! Kids in audience for Grease which I did not think was appropriate based on this version. Some of the stairways in Central Park area were a bit scary but were necessary vs walking far to elevator. Express departure was excellent. Best departure experience on any cruise. Windjammer some of the food trays by fried egg station always had cold or very lukewarm food. Loved the Bacardi shore excursion. Very disappointed San Juan stop was not longer!! Read Less
Sail Date: February 2019
I just got back from a cruise with 56 people on the Harmony and it was awesome. We planned this trip for 889 days, read a ton of reviews, and tried to plan everything we could to maximize our time. The trip was great and we weren't ... Read More
I just got back from a cruise with 56 people on the Harmony and it was awesome. We planned this trip for 889 days, read a ton of reviews, and tried to plan everything we could to maximize our time. The trip was great and we weren't able to do everything on the ship. Everybody in our group found their favorite things to do, places to chills, activities to win and bars to grab a drink at. Our dining room service was great because Maurice was awesome. I am not a foodie so the food was fine to me. A little cold one night, but I got two entrees so the other was fine and the 3 deserts more than made up for it. I only ate at the Windjammer one time. Breakfast was either Park Cafe or MDR. Lunch was mini-bites, park cafe, Sorrentos or the Dog house. All of it was good and quick. We also ate a lot of pizza at 2:00 am on the way back to our cabin. Most of our group had a great time. My favorite parts was all the competitions during the day like basketball, dodge ball, volleyball and mini-golf. At night we would do dinner, take in a show and then go to the Game shows. Battle of the Sexes and The Crazy Quest were so funny. We also spent a lot of time at Dazzles hanging out with one of the bands dancing and singing along. The only negatives were the lines at elevators and restaurants during peak times. Everything else was awesome. I would love to do this cruise again although without 56 people I am sure it will be a different experience. Read Less
5 Helpful Votes
Sail Date: February 2019
Just off Harmony of the Seas yesterday (10Feb19). Disclaimer: This was our 35th cruise. Wife and I have an agreement - as soon as one of us becomes one of those 'complainers', we're done cruising. We're ... Read More
Just off Harmony of the Seas yesterday (10Feb19). Disclaimer: This was our 35th cruise. Wife and I have an agreement - as soon as one of us becomes one of those 'complainers', we're done cruising. We're continually astonished at some reviews out there...you probably know what I getting at. This doesn't mean there aren't areas that can be improved, and I'll certainly mention those, but big picture: If you're looking for a review that just slams whatever cruise line we recently traveled, skip this one and you won't be sadly disappointed. Embarkation: Arrived at terminal at 10am, proceeded thru security, and boarded (Diamond) at 1045am. Relatively painless, and well organized. Overall: Quite an amazing ship. 14 of us in our group. - Room: Ocean balcony. Spacious, w/ plenty of storage. Cabin steward was excellent, providing twice-daily room service, ice and 1 bathrobe. He did an outstanding job. - Entertainment: Water shows (fine-line and heist) were well done, as were both of the ice-skating shows(1887 and Iskate). Headliner (impersonator) was excellent/provided tons of laughs. Not a big fan of Columbus, but the talent was incredible just the same. Music throughout the ship was great, particularly the piano dude in the Schooner bar (nightly from 1045pm-1245am). Dance parties on promenade were well done. - Labadee: Nice beach day. Bbq lunch as well done as can be expected for the number of people to serve and the logistics involved to get it there. If it's not up to standard, there's plenty of food avail when you get back on board. - Dining: Ate in the Main Dining Room each day for breakfast, lunch (when at sea) and dinner. Was pleasantly surprised that all 14 of us were accommodated at one table for dinner (expected 2 table near each other). Food was great (hot/cold, fresh, plentiful and tasty). Not sure about those that complain about the food....had one appetizer I didn't care for, and certainly didn't have anything to do w/ the quality of the food. Service was impeccable, friendly and timely. Average breakfast time: 1hr (leisurely hour). Avg dinner: 1hr 30min. (Requested one evening to be out of there in an hour due to schedule show, and they more than accommodated our request....incredible). - Superbowl party in Aqua Theatre: Great venue, great turnout, and staff did a nice job filling in the 'dead time'. Only disappointment was 'selling' food (nachos, tacos, etc). Thought that was a bit tacky, but we just chose not to participate (we had 15 or so other food locations to choose from that didn't charge). - Cleanliness: Plenty of wash stations (and encouragement to use them). Constant cleaning/refreshing by the staff in all areas, from the theatre to the fantail, including stairway rails/carpets/tile/pool deck/etc. - Elevators: Probably busy at peak times...we take the stairs, particularly when traversing one or two floors. - Disembarkation: Incredible. Walked off at 0640, and we were in the car on the road by 0710. Overall rating of this cruise on a scale of 1-10 (compared to the other cruises we have taken, with a 5 being average), we would rate this an 8. Not the best ever, but certainly in the top 5. Thanks for reading. Hope this provides some valuable insight, particularly in light of all the negative reviews out there. Again, in my/our opinion, if you aren't enjoying a cruise, cruising might just not be for you. Read Less
Sail Date: February 2019
Love Carnival, love all the hard working staff. Food quality was not up to what we have experienced in past cruises on other ships. Couple spa treatment room was right under the waterworks, was not the relaxing experience expected. Sounded ... Read More
Love Carnival, love all the hard working staff. Food quality was not up to what we have experienced in past cruises on other ships. Couple spa treatment room was right under the waterworks, was not the relaxing experience expected. Sounded like the ceiling was coming down on our head!! Ship was clean. Found most staff courteous and hard working. Our balcony room was great, stewards kept it very clean and we never had to ask for anything additional. We got the social wifi, it was ok but didnt function as well as we had hoped. Cookie was the CD and he was amazing, I would go on any ship he was on. He made up for the fee negatives we experienced. I would probably not book the Glory again if another ship could meet our needs. Just didnt leave with the normal sense of satisfaction as we have on other ships. Read Less
Sail Date: February 2019
We sailed on the NCL Bliss on Feb 2, 2019, Mini Suite Cabin #15770. Both the wife and I are experienced cruisers, this was my 17th cruise. Embarkation was the best I have ever experienced, very quick, 15 min from arrival at the pier at ... Read More
We sailed on the NCL Bliss on Feb 2, 2019, Mini Suite Cabin #15770. Both the wife and I are experienced cruisers, this was my 17th cruise. Embarkation was the best I have ever experienced, very quick, 15 min from arrival at the pier at 11:15 until we were on board. Cabins were ready about 1:30. Our cabin was nice, but not as large as other Mini Suites on NCL or on Princess. A strong word of caution for anyone who books or is assigned cabin 15770, it is immediately below the stage that is on Lido deck next to the pool. No sleep was possible in the cabin when bands or DJ’s were playing on Lido. I found the ship to be a bit more crowded than other ships I had been on. With only 2 elevator banks, there were often very busy. The food was about as expected. Knowing what I know now, I would have chased the Prime Rib served earlier in the cruise at The Local and in the Garden Café instead of waiting for it to be served in the main dining rooms. The bars were great, Thomas in the Local is a great bartender, as well as Alan in Mixx. The ship is new and is in great shape, the cabin was always clean and everything worked. A couple suggestions to NCL: 1) Post the Ala Carte menu with prices outside the specialty restaurants so customers can easily make informed decisions. 2) make the daily lunch and dinner menus for the main dining rooms available in the cabin using the TV system, 3) Expand the Facial Recognition system that we experienced at debarkation to all ships, super fast and it made debarkation a breeze, 4) realize that not all cruisers are looking for go carts and water slide, or huge ships, build some new mid-size ships for adults (I think Virgin Cruises may be on to something), 5) Lastly, match my loyalty status at your competition to assure I want to cruise with you again, once you have reach Platinum status elsewhere, it’s hard to go back. All in all a great cruise, and I would highly recommend this ship to Families. Read Less
1 Helpful Vote
Sail Date: February 2019
Before leaving I read many of the negative reviews of this ship but I am here to say, do not believe them. We had the Aurea class of service. The embarkation was quick and we were able to get on board by 11:30 am. The ship is absolutely ... Read More
Before leaving I read many of the negative reviews of this ship but I am here to say, do not believe them. We had the Aurea class of service. The embarkation was quick and we were able to get on board by 11:30 am. The ship is absolutely beautiful. We have cruised on many Norwegian, Celebrity and Princess cruises and this one was just as nice. The shows were great, the staff was very friendly and helpful, and the food was very good. There was a lot going on during the day by the pools and that was a lot of fun. The only problems we encountered was actually before we left. The website really needs a lot of work. We were not able to see any of the bookings we had made for the specialty restaurants or the times we had booked. It was very difficult to navigate. Also the different drink packages was confusing. It would be better to have just one package.Lots to do for every age group.We were pleasantly surprised and will cruise with MSC again. Read Less
1 Helpful Vote
Sail Date: February 2019
Ship was okay Cabin with balcony was great Dining in the restaurant was horrible. However buffets were better with plenty of variety Charged for any/all activity . Expensive. Attacked by so many staff members pushing drink ... Read More
Ship was okay Cabin with balcony was great Dining in the restaurant was horrible. However buffets were better with plenty of variety Charged for any/all activity . Expensive. Attacked by so many staff members pushing drink packages. Embarking and disembark were very long for the elderly to walk. However the luggage at disembarking was very well organized Did not feel enough time for excursions or at each port. Pool experience was bad. Guests saved all the lounge chairs with pool towels and left to use the gym or spa or dining room and not return for hours. Management was well aware and decided to do something about it on day 5 of a 7 day trip. Found pool mgr to be very unfriendly and annoyed at guests Will not be returning on this line . Overall experience was not up to par. Most of the staff was very hard to understand due to language barrier although They tried very hard to communicate Read Less
Sail Date: February 2019
Timing and price both worked for me. I travel solo, so NCL is my go to cruise line because they have some great options for the single traveller. I usually book a studio cabin, but this trip, because of the multiple "at sea" ... Read More
Timing and price both worked for me. I travel solo, so NCL is my go to cruise line because they have some great options for the single traveller. I usually book a studio cabin, but this trip, because of the multiple "at sea" days, I chose a stateroom with a balcony. This was soon upgraded to a mini-suite, unsolicited by me. Beautiful big cabin with a full size shower(sliding glass doors and six mini-nozzles.) Embarkation and disembarkation both took no time at all; just walked on/off. The food and beverage situation was typical NCL; fair to average. I dined at 4 "specialty" restaurants. Q, Los Lobos, and Cagney's were average, at best. Le Bistro, however, hit it out of the park. Food, wine, service, all excellent.After trying each of the 3 main dining rooms, I resorted to the buffet for the rest of my meals. Pretty decent, by the way. The ship is absolutely beautiful, albeit almost new. Highlights include a go-cart track, laser tag, and waterslides that extend out over the sides of the ship. The overhang sections are clear plastic; pretty cool. Nightly shows, alway something to do. A popular venue is a replica of the pub the Beatles used to play when they started out, complete with a very good cover band. Lastly, a word about the Observation Lounge. Designed specifically for Alaskan waters, it covers the front 1/3 of the ship on deck 15. All floor-to-ceiling windows, comfortable roomy seating for hundreds of people, serving continental breakfast, lunch, and "tea". Read Less

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