We're not "every year cruisers" but have had some experience. We normally choose Celebrity, but decided to try something a little different. I'm a big follower of reviews & Princess seemed like a good option. Embarkation was ... Read More
We're not "every year cruisers" but have had some experience. We normally choose Celebrity, but decided to try something a little different. I'm a big follower of reviews & Princess seemed like a good option. Embarkation was a nightmare! We stood against a wall for the better part of three hours waiting to board supposedly due to Coast Guard & Homeland Security Inspections. All the while an obnoxious, loudmouth cruise representative screamed into a mike like talking to a bunch of children. The delay may have been beyond the control of Princess, but they could have handled it much better. Better customer service could have turned a difficult situation into a mere inconvenience rather than a black eye for the company.
The crew overall was very cordial, efficient & extremely hard working. After a couple of days, it seemed like greeting old friends. Some of the passengers, however, must have never recovered from the embarkation debacle because we've never encountered so many rude passengers! They were not only rude & demanding to the crew but to one another as well. Very disappointing. (note: we met several folks from the UK, Canada & Australia who were most polite & pleasant. The rudeness came mostly from our fellow countrymen from the U.S. Shame on us!) In comparing this particular ship to our Celebrity experiences: Our cabin was much smaller than a similar cabin on Celebrity. However, the storage space is much better on Princess. Bedding was wonderful!! The entertainment on Princess was fantastic so here I would rate Princess over Celebrity as I would the disembarkation, which went extremely smoothly. All other areas I would rate comprable. All in all, I would rate the cruise as good experience but still feel that Celebrity offers a better overall product. Read Less
We chose this cruise due to timing and itinerary. Also, having sailed several smaller ships, wanted to try a mega. My review is based on prior experience on smaller ships, so I’m not sure if I should have been surprised. First, ... Read More
We chose this cruise due to timing and itinerary. Also, having sailed several smaller ships, wanted to try a mega. My review is based on prior experience on smaller ships, so I’m not sure if I should have been surprised. First, I’m a fan of the freestyle dining and give very high marks to “Q” which was the best food on the ship. This could be an industry change, but all “included” meals did not match the quality I’ve experienced on RCC or HAC. Outside of Coco’s, which is phenomenal, I found the desserts to be disappointing,
Loved the race track but would never do it more than once. The music/entertainment is outstanding. Especially recommend the Beatles cover band and 4Blue.
My biggest disappointments involve the lack of service and personalized attention I have grown accustomed to. Other than the first day, did I ever experience anyone walking around with drink service. Regular restaurant service was poor and the sentiment of staff felt like they were doing us a favor by waiting on us. Several food orders wrong, which I can accept, except recovery also failed. Sat at many tables just waiting to be acknowledged by wait staff or brought coffee or refills.
Let’s talk about the unlimited drink package: strange that includes all drinks up to $15.00, but not plain orange juice, water or coffee. Definitely felt like non-drinkers were on the wrong boat. Watch your pours at the bar: I had to take a breathalyzer test due to an accident and it registered 0.00, after 2 mojitos. They tasted good, but what was in them?
Line does efficient job with getting on and off the boat, and muster drill was also super efficient - best one yet.
Cabin was lovely and space used efficiently. First time on a cruise I had storage space I didn’t use. 11th floor balcony room with double sink. Steward was very good at securing eggcrate mattress topper to add comfort.
Overall, the ship is stunning and allows for many places to explore and enjoy. But if you are wanting service and expect folks to assist you, choose another. It’s really ashame as basic training and English lessons could improve the customer experience 10x fold. Read Less
2nd time cruising on MSCDivina. The first was wonderful, this time, horrible. We had several encounters in the dining room where we didn't get what we ordered, our party of 6 didn't get served at the same time where some were done eating ... Read More
2nd time cruising on MSCDivina. The first was wonderful, this time, horrible. We had several encounters in the dining room where we didn't get what we ordered, our party of 6 didn't get served at the same time where some were done eating while others hadn't been served. Too many inexperienced servers and assistants. Lots of not so tasty food too. The buffet was better, but nothing to write home about.
Pool service was almost non-existent, more like get your own.
The assistant manager of the jewelry department was downright rude and should look for a job where she doesn't interact with the public, as should several other staff members. Too many inexperienced servers and staff.
On the other hand, Maria from excursions should be given a massive raise and train some of the other staff how to be courteous and provide spot on customer service.
Take advantage of the free facial on deck 5. Read Less
I choose this cruise because of the great rate we received. We travelled with no children. Balcony cabin room 11224...BTW HUGE BALCONY
Now, we have that out thw way let me begin. The MSC Divina beautiful well maintained ship, staff is ... Read More
I choose this cruise because of the great rate we received. We travelled with no children. Balcony cabin room 11224...BTW HUGE BALCONY
Now, we have that out thw way let me begin. The MSC Divina beautiful well maintained ship, staff is curtious.
The specialty dining like most ships on the Divina you are VERY limlited. 1 is Italian and the other is the Galaxy restaurant. Which I highly recommend. The Italian I will not do it again the food was not worth the money. The food was cold and the waiter said what not to eat just because he was looking out for us. The Galaxy is highly recommended on tje list. We tried the main dining what a mess. Unless you like phesant and duck. The main dining room was almost empty by day 4. They all went buffet which was sad. We spoke to the chef, he said they were working on it.
Entertainment was ok. No comedy, Queen and Opera, Frank Sinatra. All the reviews I heard was it was ok. Or my husband fell asleep.
You never hear from the Captain of the boat. Let me explain, nothing about what ialand what time to get off the boat or return. So please read your daily paper.
We did do excursions..we went to see the waterfalls Guadeloupe ww were very excited about this. Yes there ia walking about. Bring your own water because thw ship supplies you with none on the excursions.
Embark and disembark with no issues.
Drinks on us..is not what you think. They nickle and dime you. Every drink is 15% every one you get. You can upgrade only once abourd ship. Its expensive but..you can't just purchase one. If you have 2 in the cabin even if they don't drink your paying. Most importantly there ia no ATM on board. Casino money is charged right to your room So don't ne surprised at the end of the cruise. So if you want thia experience on MSC Divina please do, but be prepared to wait for your drinks.
Happy cruising. Read Less
This is the third time on this ship. We love the shows and entertainment first and foremost. This years cast were outstanding. Embarkation and disembarkation were very smooth. The cabin was a good standard. Ship is very clean.
... Read More
This is the third time on this ship. We love the shows and entertainment first and foremost. This years cast were outstanding. Embarkation and disembarkation were very smooth. The cabin was a good standard. Ship is very clean.
Formal nights are included and we are amazed that people still, and are not turned away, go into a main dining room in shorts and flip flops. They could eat in the Windjammer. We did speak to the staff there and they informed us they would,also like a change in this but their hands are tied and asked us to complain.
While the buffet food is plentiful with amazing choice selection, the main dining rooms have deteriorated considerably
The service we have found, in the main, has been very good. We tend to find a great waiter and ask to sit with them every night. The menu choices are pretty samey with few changes each night.
I am not sure what has changed in the kitchens but the fish cookery was worse than dire. I enjoy fish but it didn’t matter what I selected, it was not good.
Sole - meant to be pan fried - was ‘gluey’ with no signs of a pan fry ie it was white as if been poached without seasoning. This was inedible.
Barramundi - a very meaty and delicious fish - was completely destroyed by over cooking. I had a piece of rubber served to me
The battered cod was tasteless
The salmon was grey and chewy.
I switched to meat when I realised the fish chef needed lessons. The only good meals I had were the rack of lamb and beef short rib.
Then there was the menu and it’s choices versus what you actually received.
Pan fried chicken breast was actually roast chicken leg
Mashed parsnip,was mashed potato
Roasted squash was grilled courgette
Cilantro coleslaw - cilantro was green pepper - no cilantro in sight
Duck in orange - absolutely no orange flavour
Roasted tomato soup tasted and gloopy texture was similar to packet soups from my school days
Coconut crispy shrimps - not a trace of coconut but the same as Asian crispy shrimp that was on menu two days before
On a couple of days the watermelon tasted of onion - knives need major cleaning
On one evening we heard, over the tannoy, that the Anthem had been voted best ship for food for 2018 - in what poll?
We love cruising and have so many choices out there which is why we feel RCL need to look at every one of their ships on a regular basis, as a passenger. Read Less
I'll preface my review by saying that my partner and I are both 29 and 33 respectively and we were some of the "younger" passengers. Albeit, I did read plenty of reviews before sailing and knew that Holland America ... Read More
I'll preface my review by saying that my partner and I are both 29 and 33 respectively and we were some of the "younger" passengers. Albeit, I did read plenty of reviews before sailing and knew that Holland America (HAL) was geared towards a more mature crowd so we knew what we were booking.
We planned our trip in May 2018 for an Eastern Caribbean itinerary when we first discovered HAL. I traveled on NCL, Carnival, and Disney previously. We were looking for a more refined and relaxed atmosphere (without the hairy chest and belly flop contests). This is a review for the 7 day journey:
Beautiful ship from the moment you step on to the moment you disembark. Nieuw Amsterdam is one of their newer ships with modern amenities with millions of dollars worth of artwork throughout. I always found something new regardless of how many times I walked the same path. I felt like the ship had a great layout and I never had difficulty finding my way after day 2. It just made sense where points of interests were located. I also seen that this ship is under constant upkeep. I always see crew either painting or cleaning, always making sure the ship is looking new and in great condition. It was also a perfect size being not too large at only 2,000 guests. Sure I've seen the same people over and over again which I loved but I never wondered why is it so crowded as crowds didn't exist except for day 1 at embarkation at the buffet which is expected.
We stayed in an AFT verandah cabin which I absolutely LOVED! The room was very well appointed for two people and we never felt like we didn't have space either for clothes, belongings, or just two people living together. The room was a great size and the bed was super (and I mean overly) comfortable bed. We never had a problem sleeping at night which could be a combination of not having internet or just the full days we had. We had the perfect room stewards Marko and Suko. Both were so quick at making our room up and cleaning it (albeit we aren't messy people and I actually clean before I leave the room as I feel bad for the long days most workers work...more on that later) and always worked around our schedule. The only downside of the room is it did feel a little outdated. I would love to see the bathroom and a few things updated. Again, how often are you in the room?! Although they did have a plentiful on demand selection of movies to watch.
Dining 4.5/5: No matter what restaurant we went to we always had a great meal. The one restaurant that really stood out was the Pinnacle Grill. You may hear a few things about this restaurant, and the positive you hear is true! The service and food was phenomenal. The Pinnacle Grill restaurant is not included and costs $35 per person BUT I will say that price is justified. I included some photos of how many crab legs were included with my meal. We also ate at Lido Buffet and the Main Restaurant in addition to the pizza and burger place and I can honestly say I never had a bad meal. All of the food was very good! I do wish they had more Asian dishes. Why I rated it a 4.5 out of 5 as the food was a 5/5 is because whenever you go to a restaurant they really want you to buy drinks because the person selling the drinks gets an 18 percent tip. So when you order a glass of wine they will try to upsell a bottle. It just got a little pushy sometimes as I get they are just trying to make money but I don't like to be second guessed when I make a choice as "why don't you want a bottle as it's only 23 dollars more?". Overall they will leave you alone if you say "I'm fine" but I just don't like the high treasure sales tactics when I am on vacation.
Entertainment and Activities 4.9/5: Now hear me out...we are on a ship in the middle of the ocean, how entertained do you want to be? I won't be critical of the entertainment on ship as I know for a fact the entertainers really gave it their all every night for several months. So into the review...The entertainment on board for the nighttime mainstage ranged from Billboard dancing to Latin Night which I found very entertaining. They also had a comedian and magician. I missed the comedian so we went to the magician with very low expectations and my face hurt from laughing so much. He was hilarious. Throughout the day the had other entertainment for all such as Windows 10 classes, floral arrangements, towel animals, piano request entertainment, and more! I'll be honest there wasn't a time on the schedule where I looked and didn't see something going on that I could attend. I just chose not to go to somethings as I wanted to relax. To end the review there is something for everyone on board and especially during At Sea days.
Service 5/5: I work professionally in hospitality where we always use the 10ft rule. If someone is within 10ft of you, you acknowledge them. HAL must use the 25ft rule. When they either see you coming or approach they immediately focus on you and say hello and stop what they are doing. It was totally unexpected but something very small that made a huge difference. I felt like royalty on this ship. I still remember even the smallest request where we asked our room steward can we have ice on the first day for drinks. In the morning and at night they always made sure to refill our ice. Sure, I don't know if they did this for everyone but it was appreciated. Also we always order the same drinks when we go to the Billboard On Board bar and the staff always ask if they can get us the same drink. It was this that out of 2000 passengers made us feel like we were the only ones.
Ports and Shore Excursions:
I will review each port with a very small snippet review
Grand Turk: 3.7/5
Maybe it was the excursion we picked or I don't know but I feel like when I wasn't on the tropical island that was raved about. Instead I felt like we were on a small private island that was commercialized. I would recommend snorkeling!!
Puerto Rico: 4.8/5
Such a nice island! I been hear many times and even coming back multiple times there is just so much to do. This is a location where you don't need to book an excursion and just walk around if you are able.
St. Thomas: 4.9/5
This island was my ultimate favorite on this entire itinerary! The island is just beautiful every way you look at it. What I would recommend is booking a Jeep or car and exploring the island yourself. There is so much to see and do but with a car you can do what you want to do. Why I took off such a small amount is because I been planning for us to dock at a certain port (Havensight) for months and constantly checked daily and even the ports calendar said we would dock at a certain location. Up until the moment we arrived we docked at Crown Bay which took quite a bit of logistical planning to get to Havensight for our Jeep. I would definitely book come back here.
Half Moon Cay: 2.7/5
Sigh...and breathe. Now that I got that over with let me write my review. Let me say that this port had my biggest expectation which may have swayed my review. When we arrived we were made aware that the Koningsdam and us were the two ships that were docked at this port this day. Side information is that Half Moon Cay is owned by Carnival as their private island. The Konsingsdam holds a good amount of passengers and our ship holds a good amount of passengers. The island just felt very overwhelming and I didn't find it relaxing at all. We booked a Clam Shell three months in advanced which is an umbrella with two chairs. Since our ship was delayed by an hour for a medical emergency (no fault to anyone, things happen) we found it very difficult to find a chair. Every person we went to told us to go somewhere else. Finally we found a clamshell in front of a very loud family. We just head back to the ship after being on the island for 2 hours. The food on the island was very good and the staff that pulled the meal off was very good!
The crew is what makes the ship a solid 10/10 as they work such long days and are always looking for ways to make you happy. We booked a Retreat Cabana for the At Sea days and Korn and Raymond work such long days but always had a smile. I would say the crew is what makes Nieuw Amsterdam the ship that it is.
My very minor (is he really complaining about theses things?) complaint section:
Some very minor things that didn't change my trip at all but I thought I could always add it below.
- I found the bathrooms to be adequate size but the toilet seats to be very small. I am by no means a big guy being 5'7 and 145 pounds but they just seemed small.
- There was no midnight buffets or late night dining options past 11:30pm except for room service. I wish they had a buffet at midnight or maybe a specialty snack station. But knowing the demographics of the ship maybe midnight really is too late. Read Less
We arrived a day early in Fort Lauderdale and stayed at Embassy Suites near the Cruise Port. We ended up taking the hotel's shuttle as Uber was too busy, we knew the cost was $9/person for the service. Hotel did not have room ready so ... Read More
We arrived a day early in Fort Lauderdale and stayed at Embassy Suites near the Cruise Port. We ended up taking the hotel's shuttle as Uber was too busy, we knew the cost was $9/person for the service. Hotel did not have room ready so they gave us dining credit at their restaurant, which was mediocre even for free food. Embassy has a nice pool, coy ponds and water fall and conveniently located in front of Total Wine, a grocery store and restaurants for those that want to load up on soda, wine etc to take on the cruise. Picked up Uber at the hotel for $15 to pier 21. Took under 5 minutes to get through security at 11:15 and we were on the ship and in our room before 12pm as group 12 to embark. Easy. Checked out the ship, grabbed lunch at the Lido and hit the pool with the kids. The Edge was parked next to us, it is a beautiful giant ship. We were the last to leave of 7 ships in port that day just after 5pm. We sat down at dinner after 6 on level 2 for Open Dining. This was our least favorite experience of our week on NA. The waiter and his assistant were less than good at being waiters. As parents of kids with allergies we know it is our responsibility to check what has nuts and what doesn't, but HAL makes a big deal about allergy issues during our registration and express document so one would think that this would be taken care of when we sit down for dinner. On our previous cruise the assistant maitre d' discussed the allergy with my daughter prior to us getting food at the table, this time nothing not even the waiter asking anyone at the table. I found this odd. We watched one of our dishes be offered to the adjacent table and then placed back on what I call the waiter stand with the other three dishes for almost 10 minutes before it was served to us.... It doesn't matter what the dish is it isn't boing to be great after that long, our snapper was average the kids' steaks were not great. Ordered dessert and decaf, received regular and the wrong dessert. Anyway we knew what section not to be in the rest of the week. Sea day was relaxing, beautiful sunrise in the morning from the Explorer's Cafe. The kids and I ate in the Lido and one of them noticed a dolphin jump off the side of the ship that we enjoyed briefly of another few jumps, lucky. Lido breakfast is very good, fresh made eggs nearly anyway you want including omelets, poached and fried; but scrambled are pre-made. We love the eggs and crepe stations along with what else bacon. The chocolate croissants seemed to find my plate each morning as well. The service is always with a smile and the service at the tables for drink refills is impeccable. Lunch at the Dive-in for burgers, hot dogs chicken sandwiches and maybe the best fries you will ever have. The taco bar in the lido makes a nice guacamole and chip dish for a nice snack at the pool as well. Dinner at 5:15 as the reservation line for Open dining pushed us to have that or 745. You can also show up without a reservation anytime between 515 and 8 to be seated. They turned people away after 8 pm. We had a window table for the four of us this evening and had a wonderful waiter, Putu Subeka. First words out of his mouth were "does anyone have food allergies?" Made me realize that our first waiter failed at this step in his training. We requested Putu's section each night thereafter. He remembered how we liked steaks cooked the next night and that our daughter had a nut allergy, made recommendations of what we might like each night and that portions of certain dishes may be smaller than we would like... so order more than what the initial dish. He made our dining experience more enjoyable and we thank him for that. Favorite dinners were Gala night filet and lobster (don't be shy ask for another tail) and the veal cutlets. The veal was amazing! Our girls enjoy the steaks that we learned our a little cooked a little past what we prefer so we ordered them medium instead of medium well and that was to their liking. HAL has several dishes on the menu each night that don't change French Onion Soup, a salad, Salmon and a New York Strip steak. The steak now has a peppercorn sauce that we didn't enjoy, once ordered without this sauce it is a nice steak. Other dishes that stood out were the mushroom risotto as an excellent dish the, shrimp cocktail and coconut shrimp were our favorite appetizers.
The first stop was Grand Turk, Turks and Caicos. We were on the port side of the ship and felt like we were at the beach the pier is so close... I had a call to be on so unfortunately we didn't do an excursion here. The beach is nice, but I suggest going to the other side of the pier as the snorkeling is better and you're not staring at the ships. We were going to walk around the corner of the island for better snorkeling, but the sea was a little rough due to a storm blowing in, I had read the snorkeling was better there. We did see an octopus, huge barracuda and some coral, but unfortunately too many people walk on the coral in the shallow water and it is having a hard time recovering from the hurricane. There are better beach stops that Grand Turk, explore the island rather than sit at a small beach.
Next port Old San Juan, PR. We had been here in the past for a long weekend so felt comfortable driving (warning the locals don't know how to use blinkers and often cut from one side of the freeway to the opposite to exit - worse than all of the bad Chicagoan drivers I know). We took and Uber to the airport to get a rental car for the day. Unfortunately getting in at 1pm and all aboard at 10:30 didnt allow us to see the forts, rainforest and beaches in one trip. We elected to show the kids the only rainforest in the USA, El Yunque, though it was beat up by Hurricane Maria. Half of this national forest is still closed, you can see several waterfalls from the road or short hike, but the best waterfall and hike in the park are still closed; El Mina Falls. The lookout which allows you to see the sea from the forest is still open. We saw and felt the waterfalls, found a bunch of lizards and decided to hit the beach. We chose to go the Isla Verde as it is beautiful and close to the airport for our rental return (the airport car rentals are open 24/7 vs most in OSJ that close at between 4 and 5). Great beach for perfect body surfing waves, chilling in clean soft sand. Stayed here past sunset and the other 3 got no-seeum bites due to this.... lesson learned. This was our favorite beach of the trip and only one with waves. The other beach that is easy to reach via car/Uber is Condado both are in safe areas with plenty of security. Back to return the rental car. Uber cannot pick up at SJU yet, so it was a $24 taxi ride back to the ship for a shower. Plenty of time to shop though many of the shops closed at 6 or 7. We walked by CVS/Walgreens along the water and then up towards OSJ and there was a gift shop open within 4 blocks of the water. Good selection of shirts, trinkets, and normal souvenir junk. Walked around SJU to show the kids the European feel of the city and paver streets. Such a cool city. Off to grab some Lido ice cream and a movie in the room.
Our third stop in as many days was St. Thomas. We docked at sunrise in a gorgeous port staring at the island and its hills/mountains. We have snorkeled around much of North America and won't go on a "cattlemaran" with 50 plus people. I found a small charter called Bama Breeze V.I. who would customize the trip to our liking. I highly recommend them for any of your boating needs in the USVI, our only disappointment was that we booked the half day instead of the full day. Pay the extra to be picked up near your ship as we did. My phone plan through Verizon allows us to use our phones in US Territories so I was able to call the charter that our planned docking location had changed. We snorkeled in the crystal clear waters of Buck Island above a shipwreck and along the shoreline that has beautiful coral that is regrowing and is nearly recovered from the recent hurricanes. We saw a giant stingray buried in the sand and two octopi amounts the dozens of fish species, great spot. There were other tours here, but we were able to stay away from them for the most part. Off to Water Island for a rest stop and then to Honeymoon Beach (on Water Island). Honeymoon beach is protected in a bay is a marina, has several bars, the softest white sand, grassy swim area, and lots of TURTLES. We swam/snorkeled with 7 or 8 turtles here for nearly an hour. They are truly amazing to watch in the water and so rare to see that many at once. You can take a ferry from the mainland to Water Island. Captain Doug dropped us near the ship. A quick change and off to downtown for a souvenir or two. St. Thomas has open sided vans that they use for taxis, they drive on the wrong side of the road and frankly there was no way I was driving here. $4 per person to get a ride to downtown on the taxi. Found the market to be lackluster and headed to a shop. The taxi dropped me off at the grocery store, Pueblo (I think), for Dt. Mountain Dew. That is right Dt. Mountain Dew on St. Thomas, not in or on Puerto Rico. My wife is addicted to it so we needed to get a 12 pack, $6 wasn't bad for an island stop and well worth it for my wife. The "supermarket" as they call it is a short walk from Crow or Crown Bay (people called it both). A relaxing sea day followed by a tender ride to Half Moon Cay. While the beach at HMC is gorgeous, it is fairly crowded with 2 ships in for the day, the food is below average at the "cook out" and the swimming areas are fairly small. This was our least favorite stop on the Eastern Caribbean Voyage. Disembarkation day was a quick breakfast, finish packing and then waited in the US customs line for maybe 15 minutes. Easy. Uber to the airport and on our way home to cold WI. No vacation is perfect, but this one was amazing. We made memories as a family, had a lot of laughs, wonderful service, delicious food and met a lot of friendly people along the way. Thank you HAL for taking great care of us and putting your best foot forward for your guests.
I almost forgot, the captain came on the loudspeaker at 630p on our last sea day to make an announcement to tell passengers to stay off the open decks and balconies. One of our fellow passengers had to be evacuated off the ship... A somber moment in our cruise, we were told the passenger made it to the hospital and was doing well... We pray that this passenger and the family are doing well. We hadn't seen this before and it certainly amazing that the Coast Guard is able to take someone from the ship within a moments notice (an hour or so...) talented selfless people. Read Less
I fell in love with Princess Cruise lines 6 years ago. My first cruise left me craving more. I must say the staff on Princess is exceptional. The ship is well maintained and very clean. The cabins are spacious with plenty of storage space ... Read More
I fell in love with Princess Cruise lines 6 years ago. My first cruise left me craving more. I must say the staff on Princess is exceptional. The ship is well maintained and very clean. The cabins are spacious with plenty of storage space for clothing and accessories. The food was delicious and I highly recommend trying the specialty dining experience. We dined at the Crown Grill which served the best steak and lobster I've ever tasted. The princess dancers are amazing and I always look forward to attending the shows. The ship is designed to make it easy to find a private place to relax in the sun. The pizza is the best at sea. The selection of foods are never ending, dessert bar, sushi, barbecue grill by the main pool. A staff member is always available to make sure you have what you need. I was impressed by the size of the TV in my cabin and the large selections of movies and TV series to chose from. Spending some down time watching a movie in my cabin was nice. However if you like watching a movie under the stars you can snack on popcorn or pizza relaxing in a lounge chair. The casino is open late into the night with card games, craps, roulette and slots. We met people from all over the world and enjoyed engaging in coversat ion with them everyday. I have sailed on many cruise ships over the past 6 years and Princess Cruise lines is by far my favorite. Read Less
This was our 45th cruise and the 8th with RCCL. We usually prefer Celebrity but we wanted to try this ship. We were previously on the Allure and the Oasis and had a good time except for the food. This ship was different. The food was ... Read More
This was our 45th cruise and the 8th with RCCL. We usually prefer Celebrity but we wanted to try this ship. We were previously on the Allure and the Oasis and had a good time except for the food. This ship was different. The food was excellent. We ate all our breakfasts and .dinners in the main dining room. .For breakfast and lunch the main dining room offered 2 choices. Full service or buffet. I usually do not like buffets, but the assortment and quality of the food was fantastic. Much, much better than the Windjammer buffet. Service throughout the ship was exceptional. Special kudos to Mimi, our waiter and Elaine Santos, the hostess in the Diamond Club.
We booked an ocean view balcony cabin which was very spacious and clean! The entertainment was fantastic. The talented cast performed the show Grease which was totally enjoyable. In fact, we went back on the last day of the cruise to see it a second time. There was entertainment going on all the time. We saw 2 wonderful ice skating shows, and 2 wonderful aqua shows. There 2 comedy shows featuring 2 comedy in each show. Jim David was by far the better comedy. My wife and I were chosen to be on the Love and Marriage game show and we had a ball. The cruise director Michele was the best that we have seen.
The only complaint was that there was no tables and chairs around the pool in the “no smoking” area. We usually like to sit at a table to read or play board games. We were unable to do this because all they had by the pool was lounge chairs.
All in all, we were pleasantly surprised and are looking forward to our next RCCL cruise, especially since Celebrity has raised their prices drastically. Read Less
We chose this cruise so we could sail with some friends we met on the Crown Princess a few years ago and to celebrate our 12th wedding anniversary. In summary, we loved this cruise! We had a wonderful time. Embarkation was a breeze. Check ... Read More
We chose this cruise so we could sail with some friends we met on the Crown Princess a few years ago and to celebrate our 12th wedding anniversary. In summary, we loved this cruise! We had a wonderful time. Embarkation was a breeze. Check in took about 10 minutes and then we were personally escorted by a waiter wearing a tux with white gloves. He showed us around a bit and then took us up to our cabin. It was so awesome!! Service was great as always, food was delicious, the ship is beautiful! We had a fantastic forward suite C101. We were treated so well and we felt very special every day. We enjoyed the concierge lounge on deck 14. We used it just about every day to get cappuccino and some snacks. The concierge, Hembert is so nice. He even made Crab Shack reservations for us. We were never able to do it on others sailings so we were thrilled to be able to do it this time. He even sent us chocolate covered strawberries when we told him it was our anniversary. What a nice and unexpected treat. We took the Behind the Scenes tour and we both agreed it was well worth the fee per person. It was very interesting and the goody bags we received were fantastic! Club Class dining was nice but honestly it isn't much different than regular dining. It came with our suite so we used it but we probably wouldn't book Club Class again unless it was included. We opted for Anytime Dining which worked out great on port days as well as busy ship activity days. Alfredo's Pizza was outstanding as was the service. Horizon buffet had lots of choices at lunch. It was hard to pick what to eat. It was always well stocked and very clean. Our sailing had about 1,000 people less than usual so it was easy to find a seat and easy to maneuver around the buffet and pool area. We don't really do the shows so I cannot comment too much on this. We did see Travis Turpin who is a talented musician and impersonator. He was really, really good. We watched the band a few times in the Atrium/Piazza area and they were also really good. We played music trivia once and it was OK. It's definitely geared towards the older set so we didn't know a lot of the music but it was mostly fun. Movies under the stars was good. We watched Deadpool 2, Ant Man and the Wasp and Life of the Party. All great movies. We absolutely loved our cruise and would sail with Princess again. In fact, we booked the Pacific Princess for a 2 week cruise next year. So excited!!! Read Less
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