Europe Cruise Reviews

We chose this cruise, along with our dear friends, as our first cruise ever and first trip to Europe. Our Viking experience was truly wonderful and we all agreed that the level of service was extraordinary. We did all the included excursions along with several others that were optional. The windmills walking tour was fantastic. We chose 2 extra nights in Amsterdam at the onset of our trip and the ...

The greatest disappointment was the food which was universally poor and sometimes inedible. Even the specialist (££) restaurants did not have the highest standards. We had splashed out on a suite and expected a bit of pampering but other than priority boarding and a couple of cabin gifts we got nothing (£20 for drinks with the Officers? £20pp per day to use the private Retreat deck? £30pp for ...

Chosen for 16 day Northern Europe itinerary. 3 days of excursions were cancelled due to weather. Ship arrived late at two additional ports. On board activities were crowded, people had to sit on deck for many activities. Restaurant lines were so long they blocked elevator access. Onboard entertainment required reservations for many shows and passengers who attempted to book these on board found ...

We chose NCL as we'd been on a few cruises before with other companies and have enjoyed them all. We mistakenly thought NCL would be similar. I would never, under any circumstances travel with this ridiculous company again and would strongly recommend others to avoid them. The ship is very nice, the staff are mostly approachable with a couple of very notable exceptions the interiors are ...

My brother-in-law turned 60 September 25th so we chose this cruise on these dates so we could tie in Oktoberfest to the end of our cruise. Thought this was my husband's and my 3rd cruise, it was the first for my sister and brother -in-law. The cruise was perfect in every way! The service is 5 star! It just amazes me that the crew remembers not only your name but what you drink. Each evening, ...

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...

We sailed on the Nordlys from Bergen to Kirkenes northbound for 6 nights. We had booked an outside cabin midships Deck 6 with a slightly obstructed view by life rafts so that we didn't have anyone walking past as you would on Deck 5. A couple of days before sailing we were contacted by the Ships Tour guides and offered a suite as an upgrade for a much reduced rate - which we decided to take up. ...

This was my third NCL cruise and I pretty much knew what I thought I was getting into- but the itinerary was so good as well as the price that ten of us signed up. First the problems with the ship, The Getaway, it seemed nice at first and our inside cabin was better than expected. Within the first day of a sixteen day cruise you realize the ship has major shortcomings. There is absolutely no ...

We chose this cruise because the itinerary was quite varied and promised a good overall experience in Europe, including 2 days in Iceland. We had also heard that NCL was a good cruise line. Before the cruise: Spent several hours trying to book dining, shows and prepaying for services that we wished to have. Was able to book regular dining for some of the days aboard, including 4 specialty ...

As you can see from other reviews, the organization and communication was very rough. I don’t know why. The lines to get on and off the ship and the waiting times were very long. Most staff seemed either unable or unwilling to control the crowds and the lines. It often felt like neither the crew nor the passengers knew what was going on. For example, the captain cancelled Dublin due to ...