Needs a complete re think on many of its services. Did a P&O 8 years ago and wasn't impressed but tried again to see how things have improved.
Sadly I am unable to give a good review. Cabins are ok but if you don't put your sign on the door it won't be cleaned.. its apparently policy that staff can't go and clean unless you put a sign on your door... anyway.. you only get hand-wash, shower ...
What an outstanding cruise! No complaints. The boat, crew, tours, food were second to none. Very clean room with all you need to be comfortable. The food was top notch and as I have specific food needs, they met them and I felt very safe eating. The food was plentiful and the Chef Suggestions were always local or regional dishes. Nice touch. Wine pairings were very good, too.
The crew ...
Whilst not everything on the ship is working, deck 19, the rest of the ship is fantastic. We had a mini suite. Thd cabin is well appointed, slightly disappointing that there was no coffee machine in the cabin but as we could get fresh coffee and drinks on the lido, literally just a 1 min walk from the cabin or use ocean now delivery, so not the end of the world. The restaurants are fantastic with ...
Ship wasn’t ready to sail.
Customer service was horrible!
Not enough seating in Eatery and Arena.
Most show in Arena were rock music, sound was too loud for ears, could damage hearing in long periods of time.
Huge ship, but felt so crowded.
No quiet public area, except Dome which didn’t open till our second half cruise starting 4/8/2024.
Bed and pillows were comfy, nights were ...
We enjoyed the cruise and everything that went with it. We were not very impressed with the on-board shows. We expected more from a Mediterranean cruise. On previous local water (SA) cruises the shows where very entertaining. As one can expect from a mainstream cruise, there were a lot of passengers which made meal times a nightmare. Doesn't matter if you go earlier or later. I guess one should ...
This was the third sailing of the vessel, so a bunch of stuff was not yet operational which is why she gets 4 out of 5. The itinerary was great, the staff was some of the best drawn from across the Princess fleet and it showed. The ship was brand new and gorgeous, and the glass door showers, sofas in balcony rooms, and revolutionary smart elevators were welcomed innovations that made the trip more ...
The room looked nice but opened the curtains to the balcony and turned around to see hair from previous guests everywhere and something had been spilled all down the front of the table and fridge. Nothing seemed to be sanitized ( same dirty rag to wipe down tables without a spray of disinfectant on all outside deck areas and the Eatery tables). In the Eatery breakfast and lunch served the same ...
We had some non-refundable cruise credits that were about to expire so we booked this short Easter cruise - with some trepidation. We'd only done a couple of very short/overnight trips in the past and were concerned that this one might be a bit of a party ship which, at our age, might be a bit overpowering. Actually it went surprisingly well! We had a full ship with its usual share of hen parties, ...
Positives:
Excellent value for money.
Housekeeping superb.
Friendly bar staff.
Very comfortable beds.
Some lovely bars on deck 8 and nice general restaurant (Thalassa) on deck 7
Negatives:
General issue onboard with regards to hygiene, half of hand sanitizers consistently empty, concerning when there was plenty of coughing and sneezing onboard.
Problem with A/C in room ...
Nice cruise! Lost two ports due to bad weather. Royal Navy Shipyard and The Azores. First time on Vista. Cabins are not sound proof! We could hear our neighbors loud and clear! Horizons has changed no coffee machines and no food! Also coffee machines continued to be out of order in the concierge lounge! Loved the new Embers restaurant. Staff was excellent! Cabin was very nice had a concierge ...