We booked this cruise last minute as it seemed to be a good deal with a reduced drinks package fee and complimentary balcony upgrade. We had heard mixed reviews from other cruisers but as it was a good price we were willing to give it a go.
Overall impression of the ship - really beautiful aesthetic and the galleria area is impressive, however, on an evening when there are events happening the ...
The only thing to say about the entertainment was that it was loud. We listened to tne full thud of it most nights in our cabin
We complained to the Dining Manager Tony ( from Croatia). Twice we told him and twice he did nothing at all. Hence the low rating
The food choice was good but with tne exception of tne street food was of a low quality. I’m not sure why I should pay extra to ...
We rebooked on another bargain cruise in Yacht club on Euribia. We loved every minute and look forward to returning soon.
The yacht club is well run and all our needs were met. Fabulous staff including butler Abhi and assistant butler Timmy who spoiled us rotten. Any issues were immediately rectified by them along with the excellent concierge team.
Food was top notch and restaurant staff ...
I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
This is our 5th cruise with AmaWaterways. This time, on the “doublewide” AmaMagna. This February 18 2024 sailing was one of the first Feb sailings offered by Ama. The ship is amazing, same capacity (198) as a narrower River Cruise ship, but twice as wide. Huge staterooms, 4 eating venues, a library, cinema and wellness studio. The crew, even though only their 2nd cruise together, was totally ...
Response from SocialMediaA, Coordinator, Social Media
Greetings from AmaWaterways, thank you for sharing your river cruise experience with us! It is great to know that our team was welcoming and helpful during your stay. We are delighted you had...
check in was easy and took about 30 minutes to get on the ship.
We self disembarked which was also quite quick .
No wow factor on boarding the ship.
There are 3 sets of 8 lifts and you wait ages for a lift and it is often full . Maximum 8 people in each lift less if there is a mobility scooter or wheelchair and there are over 5000 guests .
Last day 12 lifts out of 24 were out of ...
Where do I begin...
Arrived on this two week cruise with an open mind as I usually cruise frequently with another provider. Iona is a much larger ship with different facilities onboard than I am use to.
Once onboard after by inlarge an easy embarkation process, I embarked onto this enormous ship. The Atrium is not spectacular and feels more like a shopping centre on a high street than the ...
Food was OK unless you paid extra when it was great.
entertainment was poor compared to pre pandemic times. Far to much emphasis on tech not on quality. In old day you got a new show every night. No longer it's every other night.
on line booking system is poor and older people found it difficult to use.
rooms were narrow but the conservatory was great
Internet package worked well but ...
Having cruised with P&O several times, and on Iona before, we were happy to book a 14 night trip to the Canaries. However, our experience during the cruise will lead us to explore other cruise lines in future.
We recognise that P&O Cruises offer a value proposition - and in many ways it delivers the basics well. But even a value proposition can delight customers through actions which are not ...