North America River Cruise Reviews

I paid for two lower level cabins. We traveled as two single women celebrating the end of a tough work year. Each was about $7,000. The ship is new and is beautiful. The living room (central event and sitting area) is very nice. The couches are really low on the ship and many elderly people couldn't get up without a lot of effort however. The bar is laid out nicely and is a friendly place to go. ...

We choose because of the itenery. Ship was very clean & crew very friendly. The food was horrible ! Corn & ham on pizza only 1 example. Entertainment I have seen better at high school level. Pool Entertainment was funeral music. They asked us to buy a cruise pkg of $3k upfront lump sum to guarantee them 12 cruises. NO! there was a port cancelation & the refused refund of the port fee. They ...

The ship was nice and the cabin good size. Shore exertions good. But dining experience was not good. The selection of food not very good. No side dishes at lunch or dinner. Terrace grill Hamburger were like hokey pucks.. Out of bacon in am and staff too lazy to go to kitchen to get more. On night we sat down at 6:20 and got our entrees at 7:40! Another night whole table ordered clan ...

We just completed a cruise on the Hudson River on the Star. Having cruised many times before (albeit on different lines), I must tell you that this cruise was not good. One set of passengers that we got to know fairly well even left early because they were so disappointed. The ship needs a complete face lift and mechanical overhaul. Specific issues: 1. Systems a. The water system was ...

While most of the staff were very friendly and go out of their way to help you, guest services left must to be desired. Unless you purchase upgrades and shore excursions, don't expect must. Preferential service is give to passengers who pay the extra money, the rest of the passengers' needs are only seen if the staff has time. This includes disembarkation times at ports. If you stop at a port that ...

We chose this cruise expecting a first class luxury cruise. We liked the all inclusive aspect of the cruise. However before we even got on board we ran into issues when trying to book shore excursions. The website would register my husbands excursions but not mine. That was all straightened out with a call was made to the cruise line. We had an overnight at the Peabody in Memphis which was great. ...

Spouse and I are frequent Viking cruisers. I chose this Upper Mississippi River cruise over American Queen because 1)I did not want to cruise on a paddleboat, and 2) from experience, I knew what I'd get with Viking whereas American Queen was an unknown factor in my mind. I cruised the Mississippi River with daughter. We were in awe at the River's beauty. Weather was perfect; mid 80s with low ...

Always wanted to do this cruise. Waited over two years hoping Viking would iron out the kinks while they held our money.several changes to itinerary ( bused to Baton Rouge rather than sailing from New Orleans and at the end of the cruise bused from Red Wing to St. Paul). We were ok as Viking picked up the hotel on both ends. The room ( Deluxe Veranda ) was clean and new with a few problems ...

We familiar with Viking from a Rhine River cruise and also from friends who have vacationed with Viking. Their European level of service was known and appreciated. Our cabin: a Penthouse Junior Suite, was nice and roomy with many amenities available. The inviting balcony was unusable for the entire trip due to the loud, noisy, rumbling ventilation outlet adjacent. We cannot recommend this ...

We recently completed the May 6-13 Viking Mississippi River Cruise from Memphis to New Orleans and the two main reasons why I can’t/won’t recommend this cruise are: 1. Sub-par service 2. “Docks” – or lack of! Dining There are only two places to eat on the ship – one is the dining room on the first floor and the other is the Café on the fifth floor. The café has good-enough buffet ...