North America River Cruise Reviews

We took a Mississippi River cruise on American Cruise Lines Oct. 3-10. It definately had the price tag of a luxury cruise but unfortunately fell very short. The worst thing was there was Legionella in the water (employees said this was a known issue prior to our departure). We were a group of 11, 8 of us got sick. There was also dreadful mold in the showers which we asked to have cleaned. The ...

I would like to start with what was good about the cruise. Two individuals stood out on our cruise. Angelica was so personable and engaging on the patio deck. Connie, the server in the dining room was very attentive and and friendly. The rooms were ok. The exploration ports were fine. Enjoyed the Mount St. Helens tour. Has a great time on the Hell Canyon boat trip. So now I will share how poor the ...

We wanted to cruise in the U S and had cruise credits from a previously booked Viking cruise to utilize. From the onset the Viking support was a disaster. Upon arrival at the airport we were not greeted by a Viking representative and had no idea where we were to go, a problem also experienced by a number of fellow passengers. To make a long story short, we did not check luggage and therefore did ...

The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...

This was our first cruise with Princess and the first embarking from San Francisco. What a nightmare that was, we were scheduled to leave from the regular Pier 27 but the night before was told we were at Pier 35 which is just an old Pier. We did all check ins ahead of time and were told to arrive at 12 for a 12 to 12:30 assigned time. We got there a bit early only to find out they still hadn't ...

We chose this cruise because of the itinerary and previous experience on two Viking ocean cruises in the Scandanavian countries. First of all boarding was no trouble and very straight forward. We arrived at our penthouse veranda suite which was very nice except for the stench of sewage coming from the bathroom shower . It was reported and after about 3 days the stink had subsided. The cabin was ...

We cruised on the new American Symphony from Nov 2-7 2022. Our stateroom was spacious, very clean and the staff was very friendly. There seemed to be a disconnect with upper management and the staff when questions arose . So....Our river cruise on the Mississippi was cut short (not ACL's fault as the Mississippi was low). However other issues during the cruise left everyone perplexed on how to ...

We left New Orleans on November 2 and it went downhill from there. We are experienced travelers and thought a trip up the Mississippi would be fun, particularly for a shipping co. that claims to cater to seniors. WRONG!! This was a disaster. Before I note the reasons, let me positive...The ship was new! On the other hand: * The crew was terribly inexperienced. * 90% of the Management was ...

We sailed November 2-9 on the American Symphony from New Orleans to Memphis. Less than 48 hours before sailing we were notified that we would be bused from Vicksburg to Memphis because of low river levels. The cruise line can't control the river levels, but this was a major change and they didn't offer any opportunity to cancel and get a refund. Once we got to Memphis the hotel and food ...

We sailed October 22 to November 5, 2022 on American Cruise Line, The Splendor, from St. Paul to New Orleans but it wouldn't let me put the correct date in. We called 4 times asking about the conditions of Mississippi River. Even though they just returned doing the same cruise and had similar problems, they lied to us and stated everything was fine but cancelled 2 stops. By the time we ...