The staff were very friendly and helpful. I understand that many of my fellow cruisers were delayed in the terminal before they were allowed to board. I arrived to the terminal at my assigned time of 2:30 and spent less than twenty minutes in line before being checked in. Once on board I found the staff to be cheerful and helpful. My cabin steward was extraordinary and made my stay much more ...
We've taken 32 cruises on many different lines and now find that Seabourn is our favorite line. We booked this cruise as a way to get us to South America, and were happily surprised by the extra bonus of Antarctica.
I was most pleased by the careful attention paid to passenger safety and comfort. An expedition to Antarctica is not easy and many passengers had some degree of disability. Still ...
We chose this cruise because of the Panama Canal partial passage.Getting on ,and back of the ship was handled efficiently. Food was reasonable. Our biggest ,and nastiest , problem was a liquid that kept coming up from the grout lines in the tile floor from the Lido buffet restaurant the first few days on the cruise.It was not adequately kept clean for quite a while.Cabin was sufficient and kept ...
I chose Norwegian because I have had nothing but great experiences on previous NCL cruises. This time, embarkation and debarkation were nightmares. It was like this was the first time they were doing this. For this reason alone I am reconsidering cruising out of Tampa on NCL again. The ship was clean, our cabin steward was pretty good, the food was not bad but not a great variety as in ...
We chose this cruise for the itinerary through the Panama Canal to Peru. The excursions we booked on our own were far better than the experiences people had on the cruise line's offers. Many of the ports visited were for the first time and the itinerary staff knew little or nothing about them. You would think they would send out people ahead of time to learn about the areas they were going to ...
First had to wait 3 hours to board ship due to Coast Guard inspection of ship.Second,NCL put me on a cash only basis on the ship. This was due to a NCL foul up with my credit card at the pier at check in.Third there a NCL foul up with my shore excursions and it took 6 people to straighten it out. This really got my wife upset, The fifth day of the cruise she got a severe nose bleed and went to ...
The ship, unfortunately, was showing its age. Buckets were set up in different common areas so liquid that was dripping from ceiling could be collected most of the trip. In the Lido buffet area, liquid was coming up from the floor tiles and being mopped almost the entire trip. Last two days of the cruise, the ship had a problem with one of the azipods and had to max out the other to get to port on ...
This was a much anticipated cruise by my husband and myself. I had always wanted to go to the Panama Canal and experience going through the locks. While that was a great experience the overall cruise was a disappointment. While we did have a few good times on the ship(Thank You Kathleen & Brian, Bruce & Kelly) the food and service were poor at best.The MDR was slow and I consistently had to ask ...
I've been on 10 cruises and loved every one of them, mainly because of the ports and all you can see and learn in 2 weeks, give or take. The Pearl is a gorgeous ship. We stayed in the Haven which should be called the Heaven. Our steward, concierge, butler - everyone we came in contact with, were delightful people. The Haven itself was luxurious and comfortable and we felt like we had the ship to ...
I chose this cruise because of the Norwegian reputation and the promotion offered. This cruise was one step above the worst ever!. The embarkation process was horrible as we sat an hour and a half AFTER the supposed boarding time with people lines up outside and around the block. This was only made worse by the 3+ hours standing in line to disembark.
Our cabin was OK, but for the money we ...