We picked this cruise originally as it was to be the 3rd cruise on Sun Princess as it turned out it was the inaugural cruise which was more expensive at the time of booking but we felt by the 3rd cruise all would be working what a mistake!!!
Princess should have let us know before we travelled that the theatre and park 19 would be unavailable to us instead just giving 60$ each when we on board ...
Imagine this scenario: Princess Cruiseline sends out an email to booked passengers for the 2/28 Inaugural (by default after 2/8 and 2/18 were canceled) cruise. The email discloses that, despite their best efforts, the ship just isn't quite ready yet. Never the less, they have decided to sail as planned vs canceling outright. This fantasy email gave passengers the option of rescheduling to a ...
I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
We were staying in cabin on the 11th floor with infinity ocean view boarded at Palmero with fantastica experience.
Issue 1: They do not clean you window. We were stuck with a dirty window for 5 days without anyone cleaning. When you complaint the room attendant say she promise they will clean on the next day. When next day comes they do not clean them. The window is dirty from them cleaning ...
Food was OK unless you paid extra when it was great.
entertainment was poor compared to pre pandemic times. Far to much emphasis on tech not on quality. In old day you got a new show every night. No longer it's every other night.
on line booking system is poor and older people found it difficult to use.
rooms were narrow but the conservatory was great
Internet package worked well but ...
Having cruised with P&O several times, and on Iona before, we were happy to book a 14 night trip to the Canaries. However, our experience during the cruise will lead us to explore other cruise lines in future.
We recognise that P&O Cruises offer a value proposition - and in many ways it delivers the basics well. But even a value proposition can delight customers through actions which are not ...
What a Beautiful ship even if the central atrium is a little plain by comparison to the competition, the ship was kept spotlessly clean and in nice condition, we found the food on board to be very good by and large, although the main dinning halls menu could feel a bit repetitive, The Epicurean was well worth the extra money as was Shindu, we had mixed results from the Keel & Cow with a couple of ...
Where do I begin...
Arrived on this two week cruise with an open mind as I usually cruise frequently with another provider. Iona is a much larger ship with different facilities onboard than I am use to.
Once onboard after by inlarge an easy embarkation process, I embarked onto this enormous ship. The Atrium is not spectacular and feels more like a shopping centre on a high street than the ...
check in was easy and took about 30 minutes to get on the ship.
We self disembarked which was also quite quick .
No wow factor on boarding the ship.
There are 3 sets of 8 lifts and you wait ages for a lift and it is often full . Maximum 8 people in each lift less if there is a mobility scooter or wheelchair and there are over 5000 guests .
Last day 12 lifts out of 24 were out of ...