Riviera River Cruise Reviews

We chose this cruise on the river Danube as we wanted a relaxing break but especially wanted to see the Christmas Markets in Budapest, Bratislava and Vienna and we weren’t disappointed, (Vienna especially is a must). Everything went smoothly from the booking to landing back in Bristol airport. The Robert Burns is definitely a 5 star ship and was decorated beautifully throughout for the festive ...

Our first European/ Riviera cruise- an excellent experience, good value and leaving us with ideas for other cruises. Ship, cabin and all facilities were stunningly clean, well kept and top class. Our cabin was pristine- bathroom tiled and including hair dryer/ quality shampoo etc. All staff were friendly, attentive and professional- constantly seeking to make our/ and everyones trip ...

This was my first river cruise and a solos cruise with 64 singles, although some friends booked together. The boat was stunning and lower cabin was very comfortable and quiet. L'Ocitane toiletries, towelling robe and slippers, satellite tv and double bed to myself. Of course, no time spent in the cabin because fellow travellers and the rest of the ship is so inviting. Big windows, lovely lounge ...

We chose this cruise from Avignon because it ended up in Lyon where we have family we wanted to visit. The cruise overall was fair to good but could have been much better. From speaking with the staff, they have heard the concerns before but have not acted upon them. Embarkation was poorly planned. We were to meet at Hotel Kyriad in Avignon for a 4:30 p.m. pick up - which is way too late. ...

This review endorses that of BJ149 regarding his July 2019 cruise on this ship and should be read in tandem. (We only wish we had read it before booking!). We have enjoyed nearly sixty ocean cruises and three river cruises (this being our first with Riviera) and never before have we experienced such inefficiency, poor administration, lack of courtesy, mediocre food, poor service and overall ...

Our tour started in Basel on the Rhine. There are 2 exits at the airport, We and a dozen others unfortunately chose the French, exit and it took 45 minutes to track down our Swiss rep which apparently is a constant problem for Riviera guests at this airport and not emphasised enough in the guidance notes. Our river boat was superb. the cabins, facilities, food and staff faultless although ...

Travelled previously with riviera and been impressed with their reliability and service. Ship was spotless loved our cabin on Diamond deck which had a fully retracting sliding window so you can watch the scenery glide past from the comfort of your own cabin. Plenty of storage space, cases fitted under the bed, there was a kettle for making tea, a Nespresso machine and a small fridge and safe. ...

Detailed review and long……. JOINING With our past experiences of joining cruises in Europe the most important factor was flying direct from our local airport (BHX) with no connections at other hubs. Rushing between gates at Frankfurt or Schiphol is not for us, and from many others we have met who have had horror stories of missed connections and lost luggage. Our flight to Lyon was ...

We had high hopes of this cruise with previous experience of the company and fairly good reviews. The flight to Lyon was fine but had to wait nearly 30 minutes for one of our party in a wheelchair who seemed to have very little assistance which I was promised also but didn’t get. To get to the coach with was parked some 10 minutes walk away across roads up and down pavements hauling all your ...

Unfortunately our cruise on the River Douro got off to a bad start as a radar fault at Porto airport meant that our TAP Portugal plane was prevented from leaving Gatwick for 24 hours. On our delayed arrival in Porto we were taken by coach to a quay further up river to join Douro Elegance. The ship has defined booking times at the five locks on this river so she had to move. On boarding ship the ...