This cruise was amazing, so beautiful and the staff was amazing. The children had many activities to do while older people had there own activities also. I would recommend it every time. The islands were great and the drink package oooooohhh don’t get me started on the drink package it was cheap and usfull unlimeted drink. The WiFi was good not the best but it did it’s purpose. The 4 different pools were all great and the hot tubs were great at sunset with a nice cold drink in my hand just relaxed. If you don’t try this cruise your missing out. I do wish there was a slide but that’s fine. Also with such a big ship u really don’t feel packed on the cruise. I could live on that cruise if I could. So yes try out the allure of the seas it’s worth every penny lol see ya on the flip side. Read Less

This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less

We are retired and have never been to Cuba before. We thought this would be the perfect cruise for us. We couldn’t have been more wrong. Our first impression was great disappointment. The pool was netted and the water was green. The hot tubs were netted and empty. This was to be the theme of our experience as there so many time things were out of order or closed for maintenance. The soft serve machine was down, three of the seven treadmills were inoperable and the gym was insufficient for the number of guests wanting to use it. We resorted to walking on the walking deck, which was also closed for maintenance in some areas. This ship just came out of dry dock and it was evident. The Windjammer and bars were lacking in supplies that had not been restocked in time for the cruise, but we’re eventually restocked by day five. The shore excursions left a lot to be desired as one was canceled just days before we boarded the ship. Actually after experiencing one of RCL tours with this cruise, we were blessed that it was canceled. We booked a tour for a night in Cuba with RCL and it was so bad, the majoryof people walked out. The music was amateurish at best. We paid $109 per person to walk to a local restaurant and get two drinks and an appetizer that consisted of sliced cold cuts, cheese, grated carrots, and lettuce. We walked across the courtyard to another restaurant had two drinks, an appetizer and tipped our server and the cost of that was about $35 total ( not per person). What a huge mark up for profit, especially when you can get a Lobster dinner in town between $12-15 per person. If anything we’ve reminded ourselves of why de shouldn’t book tours with the cruise line and continue booking thru Airbnb. Our tours in Cienfuegos and Havana that we booked thru them were simply amazing and so much more affordable. We had a three hour walking tour with a small group of five and the cost to us was $45. Our guide even bought us gelato and mojitos as we toured. We had breakfast in Chops and they were slow and didn’t listen to what I requested. I asked for an omelet with mushroom, bell peppers and cilantro and I got an oil covered omelet with tomatoes, onions, and spinach. I ended up not eating it. As we waited we observed ceiling that were missing, paint that was peeled or incomplete. The size of the ship was nice, however, as we didn’t feel overwhelmed by the number of passengers on the ship and there were plenty of areas to go for a quiet retreat if we needed it. With all that being said, I would probably sail again on this ship, but would wait a year so that all the issues could be resolved. I certainly WOULD NOT book another shore excursion thru the cruise line. Airbnb experiences had won my loyalty and business for shore excursions. Read Less

This is our 19th cruise. I had read many disappointing reviews of this cruise so I was a bit apprehensive. This cruise did not disappoint! First, please don't beleive all the negative comments regarding this cruise. Yes, the boat is a bit tired but it is going to get a makeover soon. Yes, it is hard to find sitting places in the Windjammer, bit you can always find a spot. The food is RC quality. Don't be worried about if you wil find food since it is destined for the Asian market. You have ALL the RC faves and more! We did not go see any shows so I cannot comment on this. My negative commment goes to the SIngapore port. If you have a plane early in the morming, good luck! You have to go through immigration and then, customs with never ending lines! For the first time, we decided to book an excursion with the ship and we were VERY disappointed. The tour of Phan nga Bay is not as advertised. Forget the êrfect picture they show to sell the tour. You do NOT stop on the James Bond island and you WILL NOT get a nice picture from the crappy boat you will be on. The service was AMAZING! Our waiters and room guy were the best! The destinations are perfect. We loved our cruise and cannot wait for our next one:) Read Less

We chose this cruise because it was my brother in laws 60th birthday and 9 of us booked to go. I was feeling rather worried after reading quite a few bad reviews after I had booked the trip and we even thought of cancelling. In fact we actually went to cancel and then changed our mind on the day. So glad we didn't cancel. The cruise was great. I had seen quite a few bad reviews, mainly about the food and the staff but also petty ones about the size of the TV in the room, the ship being run down etc etc which I just ignore anyway. Yes the ship is going in for a refit but it still looked really good. I noticed some reviewers whinged about the size of the TV but for goodness sake they need to get a life. If you really do want a big TV in your room then I suggest you pay three times the price and go 5 star on another ship as this won't work for you. I could not believe the speed in which we got on to the ship. I was anticipating a couple of hours but from start to finish it was only about 30 minutes or so. Smooth as!. Getting off was a lot slower but the Queen Mary had also docked and there were over 10,000 of us trying to get off the two ships. So the delay was due to congestion through immigration which is not the ships fault but whoever is responsible to allowing two large ships to disembark at the same time. The food was excellent. Bear in mind this was not an expensive 5-star cruise. We mainly ate in the Windjammer cafe for breakfast and the smorgasbord was really good. We always found a seat no matter what time we went and we never felt crowded or had bad service. Most of the basic dishes were the same every day but many of the main dishes changed every day. we even had Yorkshire puddings on Sunday with the roast. The food included one-off things like Lancashire hotpot, scottish tattie pancakes, grilled prawns, banoffee pie plus all the regulars like curry's, noodle dishes stir fries, roast meats, salads and veggies and cakes galore, hamburgers and fries. All in all the food was excellent. My husband is a chef and he was quite happy as was I with the food provided. Each evening we had pre-dinner drinks at one of many bars and lounges and then went to the Sapphire dining room and had a fab 3 course dinner from an extensive menu that took about 1.5 hours. Then a show afterwards and off to bed. Casino, dancing bars etc went on until the early hours in you wanted to stay up. We didn't buy the drinks package as we are not heavy drinkers. If you are, as were some of the Aussies on board who must have had pickled livers by the time they got off, then the package will be good value for you. We were offered it cheaper on the first day when we got onto the ship, than we could buy it beforehand. It worked out with the discount about AUD $1000 for two people for the 7 nights. We just bought a bottle of wine between the two of us and if there was any left after dinner they keep it for you for the next night. All of the staff that we encountered were friendly and helpful. We are easy going people so perhaps why we didn't have any issues. I imagine if everyone thinks you are a pain in the rear then you will find some problem with this ship. The problem will most likely be that you are on it. The staff were really polite and very helpful. We encountered no rude staff at all. We went to four of the shows after dinner and enjoyed them all. We also went ashore each day and took a cab and did our own thing as we have been to KL, Langkawi, Penang and Phuket before. Personally if I ever went again on this particular cruise I would stay on board for all the destinations apart from Phuket and just enjoy the relaxing holiday on the ship. KL is an hour each way from the port, worthwhile if you want to do some shopping especially shoes as it is shoe shopping heaven providing you have small feet (under size 38 or size 8) You can find good day trips available through trip advisor if you don't want to pay the inflated prices on the ship. Remember everything that you buy on the ship is in US$. All in all I will now do another cruise with Royal Caribbean and would go on this ship Voyager of the Seas again Read Less

We choose this cruise to get together with friends from other states and to get out in the sunshine. We purposely chose a shorter, less expensive cruise. There were 12 of us all together; 4 of the couples flew from Ohio, one already in Florida, and we drove from SC. Embarkation was the easiest we have had in 17 cruises. The Port of Tampa is easy to drive to, easy to park, easy to board. We were onboard in about 30 minutes. Cabins weren't ready so we went to the Windjammer expecting a crush of people. There was no trouble getting tables for the group or food. Since we had twelve, I wasn't able to make the MTD reservation online ahead of time, so I did it for 10 and added the last couple with no problem when we got onboard. Food in the dining room and Windjammer was good to very good. Some of the standouts were the lamb chops, the short ribs, the coconut shrimp appetizer (I wish I'd ordered two as an entree.), soups, warm chocolate cake. I thought the Windjammer food was better than recent previous cruises. We were in an Oceanview on deck 3 nicely located. Bed was very comfortable. Plenty of space. It did have the dreaded shower curtain, but no big deal. Cabin attendant, Omar, was very good and filled our ice every day as we requested. The Almost Elton John show was terrific. The Royal Caribbean singers and dancers were very good, but we only made it to the final show. All the musicians on board were excellent. We hung out in the Vintages bar or R bar most afternoon/evenings and loved all the action and game shows in the Centrum including Locomotion and Jan Cruz. We did shore excursions on our own and liked that we could walk right into Key West from the ship. All in all, the cruise was exactly what we wanted, but there are a few things that could use improvement. First of all, drink prices are outrageous. Sorry, but almost $10 for a Budweiser is ridiculous. $9-12 for a glass of bad wine is highway robbery. I feel like they are doing this to push everyone to the packages and it did work for some of our group. The package added another $600 to the price of what started out to be a reasonable cruise. The Brilliance is a beautiful ship and mostly in super condition. I wish they could keep all those beautiful windows a little cleaner. It really is time to make the casinos nonsmoking. On the bright side it saved us money, because we stayed out of there. I would cruise the Brilliance again. If you don't buy a drink package, it is a great value. A beautiful ship with a wonderful staff! Read Less

We chose this cruise as we just wanted a shorter cruise this time, 5 days. We had not been on an older ship for sometime, but found the Brilliance to be in good shape and not tacky at all. We live just an hour away, so drove to the port and parked in Channelside Parking at l/2 price of Terminal 3 parking. It's just 2 short blocks away from the terminal. We arrived at the terminal about 10:15 and boarded before 11:00. Very easy and quick. We are foodies and enjoyed our 3 Specialty Dining package, 2 nights at Giovanni's and 1 at Chops. All were above average. Branzino at Giovannis was excellent, as were the filets. A couple disappointments were the grilled octopus starter, bucatini bolognose. Tuna crudo starter was excelent. Otherwise, all good. Chops I had rack of lamb, and DH the filet. Excellent Windjammer was hit or miss as usual. One standout was the Moussaka for lunch the last day. Egg station was good as usual for breakfast. Service was friendly and good. Minstrel DR was Ok if you were lucky enough to order the right entree. My pork chop was Ok, but could have done without the sauce, Cod another night, not so good. Prime Rib was good. We did My Time dining, has reservations and we had good service with no wait. Entertainment: First production show was not good IMHO, Comedian and Magician/Comedian were both good as was the Tribute to Elton John. We are Diamond and enjoyed a drink at the pool at 5 p.m. then a glass of wine at Vintages, got excellent service and conversation from Natalia and Denis, then carried our 2nd glass of wine into dinner. With the size of the Brilliance, it is an easy ship to get around and find your way. We wouldn't hesitate to take this cruise again. Read Less

Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This is not a family friendly ship. My son who is 3, was not able to attend the aquanauts because he is potty trained but not able to get on the potty by himself and needs assistance. He has to go into the infant room with our daughter. We also weren’t allowed to take our 1 year old in the pool because she isn’t potty trained. They had no other kid friendly pools or waterslides for them. Perfect for adults but not for kids. The childcare was awesome and the staff were super friendly! My only complaint is the hours of operation. They are only open a few hours in the morning and 6-12pm. They had no afternoon hours which I wish we knew prior to booking this ship. We did a shore excursion to the Atlantis which we paid a lot of money for. Getting off the ship to head to the Atlantis was a disaster. We had to wait in a long line with 2 little kids to get on buses over to the resort. They close the kid water playground at 12 and 3 for 15-minute cleaning. Some kid pooped in the pool and my son had only 10 minutes of play the whole time we were there because they closed it down for the day. The aquarium was awesome! Getting on and off the ship was pretty easy. My husband and I took advantage of getting massage at the spa. It was not what I expected. It looked worn down and they did not have any pools, saunas, ect. The services were very pricey for what we received. My actual massage was great. The therapist took me back 11 minutes late and ended 8 minutes early leaving me with a 40-45 minute service that was suppose to be 50 minutes. I complained to the manager who argued with me that her therapist said the service was 50 minutes. She told me that my phone time was wrong. I told her I checked the time as my husband went back on time and finished about 10 minutes after me. She chalked it up to his therapist being a “snail” and “sooooo slow”. She offered my 10% off my service but I never received a refund. Overall, the ship is nice, staff is great and food was awesome. I would NOT take a family on this cruise. For couples, young people or single people only. Read Less

I have mixed reviews for the Royal App. It worked ok, but sometimes had to revert to full website. Did not care for the behind the scenes accouning. Several members of my party (12) had on going issues with there account that brought us having to go to guest services. I purchased a few things from prior to the cruise. It eas easy to use when it was available. The Key: I purchased, not sure it was worth for this trip. This is a small ship and Royal Caribbean was able to get all passengers easily (The Key was not needed here) For me I did like having my carry on brought to my room, i kept a bag with meds and change if clothes. ( liked this perk). Lunch at Chops Grill was delicious (liked this perk). We were able to get to our rooms at 1pm. Was cruising with the girls. We did have some with cabins together. Our Cabin Steward was able to open the partitions between pur balconies. LOVED that. Another Key Perk was VIP seating for shows. I did get to the shows, and the shows were great, but no need fir VIP seating. I was able to get seats for 12 easily with out. Scheduled times for rock wall, sky pad and Flow Rider. I did not use, but it was nice to have times if I wanted to utilize. Excursions: Pearl Island lunch and snorkel. Was awesome!! Lunch eas good snorkeling was fun. Coco Cay: We got a Bungalow, we had five. It was comfortable, staff was good. Area was quiet. Things I didn't like, food, lack of swimming area by the bungalows. To much plant life with Jellyfish i got 2 minor stings while floating on mat above plant life. Dining: breakfast in Windjammer was pretty good. Final day breakfast in Dining room was very good! Biggest issue I had was coffee was awful. They used non dairy cream half and half was VERY hard to come by. Took an officer to get. Starbucks is there with half and half. I am not a fan of Starbucks. Did not have lunch on board. Lunch on private island for the bungalows was not that great. Dining room dinners: every night was great. Food was delicious, staff as in other areas VERY good. Spa: had a massage, and had my hair done. Both were good, but can I say Upsell!! I have been on 4 cruise lines, and have to say Royal Caribbean is the worst for upselling enough so that i will not choose Royal Caribbean to cruise on unless it is because friends are going. I will try to change there minds. Like embarkation, debarkation was quick and easy after a delicious breakfast in the dining room for "Key Members ". Summary: Great boat, great Cabin, great staff, food was very good, Royal Caribbean coffee awful ( of course all is a personal opinion). Pearl Island was worth it. Bungalows not if you lume to swim. The Key: not worth for me in this ship. Happy cruising! Read Less

Our first cruise was in 1996 on Princess Cruise's Sun Princess. My how cruises have changed in the last 20 something years!! We've always wanted to go on a Royal Caribbean cruise, and we were not disappointed! Embarkation and disembarkation were both speedy. We had a Panoramic Ocean View stateroom. The bathroom/shower area was a little smaller than we remembered, but didn't spend much time in our rooms to begin with. We only ate in the main dining room and the Windjammer buffet, both of which were fantastic. The bars around the ship were quick and the drinks were good!! Entertainment overall was amazing, as was our main dining room waiters, Michael and Reynaldo. We did buy the unlimited drink package which was good for alcohol and soft drinks anywhere on the ship. We are already booking our second Royal Caribbean cruise to Bermuda in October of this year. I'm sure it will be just as memorable!!! Read Less