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Sail Date: December 2018
Kids loved every aspect of this holiday as did I. The water slides were obviously a massive hit.. The water park great for my 6 yr old ASD boy.. Pools were pretty cold but no-one seemed to mind that as the spa just beside came to good ... Read More
Kids loved every aspect of this holiday as did I. The water slides were obviously a massive hit.. The water park great for my 6 yr old ASD boy.. Pools were pretty cold but no-one seemed to mind that as the spa just beside came to good use..especially after 10pm. Food FANTASTIC.. elegant dining night was a real treat for us. Icecream & Pizza on offer 24/7 was a dream come true for my 11 yr old daughter. My 15yr old son entertained him self as I rarely saw him...very unusual for him. Friendly staff all over the ship..especially our cabin stewards. INDRA & LINDA were amazing people & made our stay comfy as our cabin was cosy . As we had a quad share.. hardly spent any time in there. Getting on & off the ship was a surprisingly smooth process. Already looking for my next cruise. THANK YOU CARNIVAL SPIRIT Read Less
2 Helpful Votes
Sail Date: November 2018
Read so many negative comments about the boat. Don't believe everything you read. Crew and staff 10/10 could not fault anyone Food 10/10 there was always something you could choose from. There was plenty of other restaurants you ... Read More
Read so many negative comments about the boat. Don't believe everything you read. Crew and staff 10/10 could not fault anyone Food 10/10 there was always something you could choose from. There was plenty of other restaurants you could easily have eaten in but we chose to eat in the minstrel restaurant or the lido buffet. Ship and decor 9)10 Yes it's old but such a lovely boat kept spotless clean and in good order. Entertainment . Broadway Theatre So professionally put together.The shows easily compared to any London stage show. Transfer excellent with no problems. Always giving excellent advise prior to landing. My one and only quibble would be. There's no espresso coffee available unless you wanted to pay a small charge. Which was still cheaper than Costa. Overall my wife and myself really enjoyed the cruise. In no way were we disappointed with anything. I can only reiterate. Don't believe anything negative until you have cruised on the Marella Dream Read Less
Sail Date: November 2018
Loved the smaller ship. Perhaps because it was right after a holiday, there were very few children. Of course, the bigger ships have more for kids to do. The crew were wonderful. We love the Norwegian freestyle where we can dine where and ... Read More
Loved the smaller ship. Perhaps because it was right after a holiday, there were very few children. Of course, the bigger ships have more for kids to do. The crew were wonderful. We love the Norwegian freestyle where we can dine where and when we like. It’s so laid back. We liked the way the buffet is divided into stations with many ethnic foods. It was much easier to get around, and we loved the outdoor space where they had another buffet area. There was a Panamanian narrator on board who talked us through the locks providing history and information we would never have known otherwise. Our mini-suite was the nicest cruise cabin we’ve ever had, and our steward was awesome. We enjoyed the thermal suites, although they were divided into male and female which meant we couldn’t stay together. We thought the entertainment was mediocre, although others really liked it. We thought 11 days might be too long, but we loved it. Disembarkation was not good, delays and very long lines. Read Less
1 Helpful Vote
Sail Date: November 2018
Cabin is not bad , ship is new, clean and not noisly BUT. My excursion was canceled but for my not say about this, Only 2 small pool for many hundered people, Too cold because air conditioner is too low, many people say "too ... Read More
Cabin is not bad , ship is new, clean and not noisly BUT. My excursion was canceled but for my not say about this, Only 2 small pool for many hundered people, Too cold because air conditioner is too low, many people say "too cold" but staff do not hear this, food is monotonous, all days food do not change, at 2-3 day eat this food tired of, "sky explorer" attraction is not work, too many people and ship have a private area but in ship app on mobile phone not say about this. We go at gavana bar at sit here at the last cruise day bur staff is for us "private area, go out" . But we say - in ship android application not writting about this... but staff say go out (( The mood was ruined ( Sorry for my bad eanglish and thank you for you attention, wish you do not mistake as me. , , , Read Less
2 Helpful Votes
Sail Date: November 2018
Pros: Medium size ship is relatively easy to navigate. Generally polite staff throughout the ship. Most guests on Carnival are friendly, unpretentious people. Cruise director was pleasant and efficient. Two of the four ... Read More
Pros: Medium size ship is relatively easy to navigate. Generally polite staff throughout the ship. Most guests on Carnival are friendly, unpretentious people. Cruise director was pleasant and efficient. Two of the four comedians were very entertaining. One of the movies that was offered was excellent. Fresh fruit was available on Lido for most meals. Several dishes at the Lido buffets and main dining room were prepared well and had excellent flavor. A few desserts were works of art. There are several nice displays of decorative crystal in the ship stairwells. Shipboard shops had a couple of nice sales and sales staff were quite approachable and helpful. Debarkation at the end of the cruise was smooth and uneventful, despite long lines. Luggage was well organized and easily located in the terminal. And terminal personnel were helpful in their directions. Cons: Embarkation delays and difficulties, especially for the handicapped, as there were not enough wheelchairs to meet needs. 2-3 chairs per ship is too few when each trip takes half an hour or more to board each person and there are several dozen people waiting and more arriving all the time. Most staterooms are not available to guests until early to mid afternoon on embarkation day, so guests must lug their carryon baggage with them everywhere they go until then. There was a bad shudder (shaking) to the ship throughout the cruise. Is something wrong with the engines? Not many good choices for dining, activities or entertainment. Very limited offerings on the Lido deck for dinner. No wait staff on hand there in the evenings, either, to offer beverages or other services. Food was generally mediocre, either spiced the same or very bland, portion sizes in the main dining room sometimes varied wildly from one plate to another, sauces and dressings were often too thick to pour or use as a dip, options for ordering and free beverages were never offered by main dining room staff. Choices for pizza, outdoor grill and deli were fixed and too limited. Outdoor grill food was often overcooked, cold, dried out and inedible. One of the two soft serve machines was not functional during the entire cruise, creating long lines. No juices are offered on Lido for breakfast, only sugary drinks. Juice is offered only in main dining room, but the main dining room breakfasts were not cooked properly. Long lines for dining and entertainment venues. Gaudy, visually jarring decor in many of the public areas such as the main dining rooms, bars. Tiny uncomfortable "library" had few books, felt like a wasted space. Very heavy glass doors to some public rooms, making them inaccessible to some disabled guests. Entertainment venues were too small for most shows/comedy performances. Serenity adult area at the stern of the ship was anything but serene — packed with people, chaotic and noisy. An assault on the senses. No anniversary celebration was offered despite it being listed on our dining room slip and general cruise documents. Very disappointing. Dining room service spotty, some tables were skipped for dessert, ignored for beverage refills, etc. Spa services refused to supply a price list -- prices for each service had to be "negotiated" separately. No prices were ever listed for "specials," either, only "$$ off." Choice of stateroom service (morning or evening) was ignored by stewards, leading to daily inconveniences. "Chocolate Extravaganza" was mostly cakes. Main dining room sometimes opened late due to poor scheduling of staff meetings, stressing staff as well as guests. Slow dining room service often meant guests would have to leave before dessert to make it to the other end of the ship early enough to find seating for scheduled entertainment. Popular entertainment was often scheduled in conflict with dinner and other one time entertainment so something had to be missed. Why not have some matinees? Several entertainment activities and presentations were too childish for most adults. Because of the location, relatively few guests could get a view of the ice carving demonstration. Some port tender boats were exceedingly slow and/or poorly maintained, making for uncomfortable rides and long waits to get ashore as well as to return to the ship. No tender ports had seating in the onshore waiting areas for those wanting to return to the ship. Drinking water for returning guests was provided at one tender port but was located beyond the security ropes out of reach of guests. The Western Caribbean itinerary is always the same out of Tampa, limiting its appeal. Much of the musical entertainment was mediocre to poor, amateurish. Too many cutbacks in recent years-- no bathrobes or bath amenities in staterooms, no birthday or anniversary celebrations, no sea day teas, stained towels and threadworn bedding, ragged carpets, burned out lightbulbs, fewer stateroom stewards to service rooms which makes staterooms inaccessible to guests for 6-8 hours every day. Stateroom "categories" are practically meaningless except for location within the ship. A "large" stateroom can be very tight with little space for storage. Although we paid hundred$ extra, it was the smallest stateroom we've had in over 20 cruises. Room safe can be accessed only with a magnetic strip type card, not a keyed in code that could be used by spouse or fellow roommates. Guests cannot hear ship-wide announcements when inside the stateroom. There should be an option for this. Yet all guests were awakened in the middle of the night by an in-stateroom announcement about a private medical emergency. Announcements made in noisy public areas such as the Lido buffets and outdoor decks could not be understood at all. Also, music piped into many parts of the ship was so loud that it drove away guests. There were persistent problems with the toilets throughout the ship -- dirty water, non functioning, etc. A couple of times the electricity in the stateroom went out. There is no dedicated movie theater, no outdoor movie screen and no schedule or guide for the limited television channels. No access to the stateroom folio account or daily schedule/menus through the television, either. Most of the few movies that were offered were aimed at juveniles. Water slide was dry and nonfunctional during our cruise. No explanation given. Never enough chaise lounges or other seating near the pools to meet demand. Poltergeists apparently took over one elevator, leading to trapped guests not being able to get where they wanted to go and then opening the door only extremely briefly so guests could not safely exit, either. Sales in the atrium are never a good idea -- too many shoppers in way too small a place. People actually fought to get to the only available side of a table of t-shirts. Shipboard bar drinks were generally not well made and were much higher in price than on several other cruise lines, as well. No encouragement or urging for guests to wash their hands and use hand sanitizers, especially in the dining venues. As a result, most guests did not do so, spreading their germs/illnesses everywhere, to the detriment of all. Lots of coughing and sneezing passengers aboard the ship. Some venues (Mad Hatters Ball) were so cold the staff supplied guests with blankets to watch movies. No popcorn, though. Constant heavy "mist" spewed into the air of the Phantom Theater for theatrical atmospheric purposes smelled bad and caused coughing amongst the guests. This mist was not turned off regardless of whether it was appropriate for the entertainment production. Poor ventilation in and near the casino made for unpleasantly smoky conditions throughout that deck and beyond. Raffles in the shipboard shops (must be present to win) were held during the late evening when most guests would be at dinner or attending entertainment productions/events. Folio charges and credits were issued per guest instead of per stateroom, even though only one credit card was on file to cover the account. This meant that each guest listed on the account had to make individual purchases to cover their individual credits instead of one large purchase being allowed to absorb the entire group's or couple's credits. There should instead be an option to group the credits on the same account. Some shipboard charges, such as gratuities, are not added to the passengers' account until the last day of the cruise, creating unrealistic expectations for passengers and naturally followed by long lines at the Front Desk. Only a two hour window (9-11 p.m.) was allowed for setting luggage in the hallway for pick up the night before debarkation, leading to missed entertainment on the final night of the cruise. Read Less
2 Helpful Votes
Sail Date: November 2018
I don't like to write negative reviews, I always try to be positive, but you need to know this before you spend your money on the Breakaway!! Background information- We took the Norwegian Breakaway at Thanksgiving out of New Orleans. ... Read More
I don't like to write negative reviews, I always try to be positive, but you need to know this before you spend your money on the Breakaway!! Background information- We took the Norwegian Breakaway at Thanksgiving out of New Orleans. The ship was crowded and you had to wait in line for everything even if you had made prior reservations they were not honored. You just got in line and waited. When you dialed the operator on the phone you were simply put on hold to listen to music. The crew are not passenger centered nor properly trained. Activities- The activities on the ship were average but too crowded. Example there were only 4 hot tubs at the small pool for the 4,000 guests so you had a 1 in 1000 chance of enjoying those. We never got near one. The omelet stations were the same. Never got one. Service- The service on this ship was horrible! I don't know a worse word than horrible or I would use it. Waiters constantly cut in front of you at the garden buffet, there was frequently nobody at the carving stations. Crew members were not personable and did not assist or greet passengers . When we were boarding the ship and had requested wheelchair assistance we were ushered down a separate aisle but could not find the wheelchairs so we asked a crew member and he said you have to go back to the beginning of the line! He then said “you should have known that” This crew was not properly trained nor were they passenger centered. You don’t blame the guest for not knowing the workings of the ship! He should be there to help us not rebuke us. Port & shore excursions The ports were great but there was a lot of walking to get off the ship to the ports. Many times they would only open the door furthest away form the port so you had to walk even further than needed. Sometimes there was transportation but it took a very long time. The shore excursions were enjoyable but poorly organized. I fell during one and they just continued on without me. They neither helped nor waited for me, I had to find my own way back to the ship! But all in all the shore excursions were the high point to the trip. Dunn's falls was great, The parasailing was excellent and the beach on Roatan were all wonderful. Travel to embarkation port- The port is highly congested and you sit in traffic for the longest time. Our bus finally let us out a block away and we had to walk to the port. They offered to take our luggage so we didn’t have to carry it, however they left the luggage out in the rain and (delivered it to the wrong cabin) when I finally found it all my clothes were soaked with rain. The ship was over 2 hours late leaving port and there was no place to sit to wait Cabin The ocean-view cabin which was not ready for 3 hours after we boarded the ship was nice for the first few days. After that It smelled like raw sewerage. I complained and they told me It was a broken water pipe (that smell was not water). Finally after complaining many times and getting sick from the smell they gave us a different cabin to sleep in but put us right back in the smelly one in the morning. They did send us 2 pieces of candy and a bottle of wine to apologize but trust me it was not enough. Dining The food at the garden buffet was average at best and most of the time it was poor. The food was cold. It was not good choices. It was simply the same old same old. In the dining rooms it was the same menu with very little change. Even if you made a reservation you had to stand in line with everybody else because they were not honoring reservations. I ordered Steak rare and it came well done (inedible) the waiter never asked me why I didn’t eat it he just took it away and brought desert. The waiters in the main dining rooms were much better than at the buffet. The specialty restaurants were a different animal. Ocean Blue was excellent. The food, the service and the atmosphere were everything you could want. The food parings were perfect. Moderno too was excellent in every way including you could opt to sit outside on the deck which we did. The salad bar had everything you could hope for and a few choices we had not heard of but tried anyhow. Everything was great here food, atmosphere and service! Tappanyaki The food was excellent here too, however, they gave you very few paring choices, you had to choose their parings and that was not optimal because you may like one thing but not the other. You ended up choosing the lesser of 2 evils. This restaurant was entertaining but way too loud for us. We will not choose this one again because although the food was excellent, well prepared and the cook entertaining it was not the relaxing experience we hoped for. Le Bistro Again, the food was excellent, well prepared and beautifully served by a very attentive waiter, however, there was a woman laughing and screaming so loudly at the next table it absolutely ruined that experience. She should not have been set in the middle of the restaurant at all. And others should not have been subjected to this uncouth behavior so they could not enjoy the meal they paid for. This was probably the hostesses area of responsibility and she failed miserably. Again not considering passenger comfort. Entertainment The entertainment we experienced was great. They said to make reservations and nobody would be admitted after the beginning of the show but again reservations were not honored and people kept coming and going standing up in front to you during the shows. Many shows were an up charge but considering your value for the dollar on this ship we did not opt for any of those. Disembarkation Again, we needed wheelchair assistance to leave the ship and even though we requested it in advance, we had to stand in line to get a wheelchair to disembark. However, that did go smoothly once we finally got a wheelchair. Summary The ports of call were great, we had fun on the shore excursions and the specialty restaurants had great food. That being said, I would never travel on this ship again. Bad food, bad accommodations and the poorest service are what we got and not what I want on a luxury cruise. This is not just my opinion, when you rode the elevators or sat in the common areas, people were openly sharing these same thoughts. There is not much good you can say about the Breakaway. Consequently, because of this awful experience, NCL is not on our list of cruise lines to travel with in the future. Simply put we did not get what we paid for…It was a waste of money for us. Read Less
Sail Date: November 2018
We did not explore Bayonne before our cruise, (we hate cities)... LOL. Our embarkation and disembarkations went very well. We had an accessible room which was large enough for our son to maneuver in his wheelchair. We dined each ... Read More
We did not explore Bayonne before our cruise, (we hate cities)... LOL. Our embarkation and disembarkations went very well. We had an accessible room which was large enough for our son to maneuver in his wheelchair. We dined each evening in The Grande, the waiters we had were awesome! We eat a vegan diet so we were very pampered there. We had special meals each night, but our son does not eat vegan, so he got what he likes... he got shrimp cocktails every night (2 in fact). The people were very kind and friendly even to him (we often find that not to be the case). The Windjammer was where we took our breakfast and lunch most of the time. At breakfast time, a chef there (Sonika) tried to recreate one of our favorite breakfast dishes, although she gave a good try, it just never came out the same. But we were able to pick from a number of choices there. We would like to see RC be a bit more accommodating to the difference diet choices, there wasn't much for vegetarians and vegans. It should be considered as this group is growing and we would like to have more than 1 or 2 choices at any meal. The ship is huge, so it was not crowded in any area as although there were over 4,100 passengers, they weren't in the same place at the same time! Our stateroom attendant was awesome. She kept our room clean and supplied throughout the cruise. We were not that impressed with the shows we saw. They left us a bit confused as to what they were all about, actually! Having said that, the production's appearances was nice... their stage settings etc. We might have been more apt to go on more excursions, but because of our son being in a wheelchair, it was difficult, we booked one in St. Thomas and that was pleasant. The rest of the islands, we just went shopping. The bad part about most of the islands was that you got approached by anywhere from 10 to 30 people wanting to take you on tours. St. Maarten was the best island as far as that was concerned, we were not approached by more than one or two. CONS: First we bought Travel Insurance, "just in case" but were never told, until we needed it" that it's not accepted on the ship. You have to pay up front (it's charged to your credit card on file) then TRY to get reimbursed. We are in that process now, as I did have to visit the Medical Center on board on our last sailing day. We took the "Bottomless Champagne Brunch" Tour. We were expecting it to be all inclusive. We were with the understanding that we would get to tour all 4 of the galleys of the main dining rooms and then have brunch. Well, the whole tour took approximately 15 minutes, we saw The Grande and Chic galleys and there was really nothing to see there but empty stainless tables. Staff were pushing carts around making a lot of noise, so unless you were close to the chef who was walking you through the tour, you might not have heard anything he said (we were in front so we did hear him). Then we were brought into the Chic for our "brunch". Our's, being vegan was good, except the dessert, we were simply offered a plate of fruit! We are not drinkers, so we felt we paid for those who were. (PRO: After going to Customer Service, we were reimbursed for the tour.) I had put money on my son's account for the arcade, which I thought he'd love. It turned out to be a bust. Most of the games he tried to play, took his money but did not work for him. He got discouraged and did not want to go back. (Again we were reimbursed for that). The arcade was truly nothing, it didn't really have games that my son would normally play, some he couldn't do at all as he would have had to move out of his wheelchair and into the seat which was much higher, so he couldn't. Read Less
1 Helpful Vote
Sail Date: November 2018
My wife selected this cruise to experience the new Royal Caribbean Symphony of the Seas. We've cruised RC on inaugural/early cruises for all the Anthem and Quantum class ships. The new boarding experience is much faster and exceptional ... Read More
My wife selected this cruise to experience the new Royal Caribbean Symphony of the Seas. We've cruised RC on inaugural/early cruises for all the Anthem and Quantum class ships. The new boarding experience is much faster and exceptional and we boarded in record time with many fewer annoyances. Symphony does not depart from the standard of quality we've come to expect from the ships of the larger RC fleet. The form, fit, and finish of ship's accoutrements does not disappoint, and it presents itself as a world class cruising experience. The attitude and pitch control of the boat is well executed and provides a low deck pitching experience. The shear size of the ship helps to provide a smooth "ride" during rougher seas. As expected, the crew is exceptionally well trained, attentive, and helpful. We spotted several experienced crew members from previous RC ships that we've cruised. To have access to a bath tub, we booked room 9626 a starboard Junior Spa Suite more than a year ago. The friendly attentive stateroom attendant kept the room clean, neat and tidy, and did his work in timely fashion and did not interfere with our use of the room. We purchased VOOM internet and found that we could connect almost everywhere on the ship. Its speed was not fast enough to prevent video stuttering. Our main dining room wait staff were professional, attentive, friendly, humorous, and hard working and did their best to please us. The quality of the food in the main dining room varied from evening to evening. Most food items were good. Foods that disappointed including overly baked potatoes, overly fatty strip steaks, under-cooked, hard, nearly raw vegetables, and frost burned sugar free ice cream with a sandy texture. We were also disappointed that it was not made obvious that our junior spa suite class allowed dining in the upscale Coastal Kitchen during supper time. We were invited to attend a Suite upgrade seminar by the Next Cruise staff in which we found out about our eligibility for dining in the Coastal Kitchen in the evenings. We promptly made reservations for the only remaining time of 8:30 PM. We greatly enjoyed the food and staff there. The grade of sugar free ice cream served there was superb, In the future, if we stayed in a suite, we would switch our evening dining location to the Coastal Kitchen for the superior food items. Read Less
Sail Date: November 2018
Have been on worse ships, this was outdated but we found it clean, funky smells in certain areas - (like in most ships) Lido deck, food selection not inviting. Day after day the same selections. Guys Burger and BBQ refreshing. Known for ... Read More
Have been on worse ships, this was outdated but we found it clean, funky smells in certain areas - (like in most ships) Lido deck, food selection not inviting. Day after day the same selections. Guys Burger and BBQ refreshing. Known for a younger crowd with families as it is affordable. Overall, we don't have complaints. Definately needs better elevator service and deportation was very disorganized. We enjoyed our time and relaxed. We are older so we dictated what and when we wanted to do things! I am in a wheelchair and getting on and off the ship from beginning to end was difficult. The ramps are too short and everything and everyone has to stop and wait on you. I did not like this, embarrassing and everyone is in a hurry and I got a lot of dirty looks and sighs! Until you have to be in a wheelchair you don't understand its inconvenience. I assume parents with strollers had the same issues! You just have to smile and apologize for inconviencing them! Would go again Read Less
2 Helpful Votes
Sail Date: November 2018
Wanted to go to eastern Caribbean for daughters birthday we had the perfect cabin 1814 panoramic view on the 12 th deck our attendant was ok but not the wow attendants we have had in the past think he hated his job the casino was horrible ... Read More
Wanted to go to eastern Caribbean for daughters birthday we had the perfect cabin 1814 panoramic view on the 12 th deck our attendant was ok but not the wow attendants we have had in the past think he hated his job the casino was horrible constantly changing dealers got worse attitudes every time the most dismal part of the cruise was the MDR while the wait staff was great the food was inedible horrible over or undercooked just plain awful I have been on many Royal ships and cruises but this was terrible the pizza in promenade cafe was very good but the girl with the glasses attendant was beyond rude the port at San Juan was wonderful the fort was breathtaking and I can’t wait to get back to see all of it st Martin was just ok st kitts was terrific such nice people and good food which was a relief after the slop served on the ship even Giovanni’s was horrid I’m not kidding while I remain loyal to Royal I am diamond on my next cruise if I run into the variety and quality of food like this again I will be forced to look elsewhere for my 3 or 4 cruises a year so sad because in my opinion royal needs to stop penny pinching and give the cruisers what they pay for Read Less

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