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Sail Date: December 2018
Our Uniworld tour, starting in Hanoi and ending in Saigon, was flawless and fully met our expectations. Along with the land tour, we traveled on a 7-night cruise on the Mekong Navigator and, once again, this was flawlessly executed. As ... Read More
Our Uniworld tour, starting in Hanoi and ending in Saigon, was flawless and fully met our expectations. Along with the land tour, we traveled on a 7-night cruise on the Mekong Navigator and, once again, this was flawlessly executed. As to the land tour, the sights visited were directly on point and as advertised, travel arrangements were well done and every element of the tour was meticulously organized. In particular, our tour director (Binh) performed in an exceptional manner. The hotels on the land portion of the tour (Hanoi, Siem Reap and Saigon) were also excellent. As to the cruise portion of the tour, the food was great, our "prestige suite" met our expectations (although the quarters were a bit smaller than a suite on a sea-going cruise ship) and the staff was truly remarkable. From the waiters, to the "butlers," to the people who cared for our cabin, genuine friendliness was the standard - at all times. I also note the Uniworld representative (Roberto) on the cruise was present almost "everywhere" and was very helpful. The only negative I can think of centers on the fact the tour guides (one in Hanoi, one in Cambodia and another in Saigon) were, at times, a little difficult to understand because (of course), English was not their native language. One other point, I became ill (vomiting and diarrhea) one night and the crew was helpful in addressing this situation. Fortunately, i recovered fairly quickly. In summary, I very much recommend Uniworld in general and the Vietnam/Cambodia tour in particular. Both my wife and I fully enjoyed the tour and offer our highest recommendation. As we frequently visited "rustic" sights or areas, those who may be mobility challenged may find portions difficult. Read Less
Sail Date: December 2018
This is my first review...I have to share this so others will not hesitate to go. Our cruise/tour actually started with 5 nights land based, first in Delhi. You are met at the airport by your Oberoi Hotel Mercedes driver. 4 of us were ... Read More
This is my first review...I have to share this so others will not hesitate to go. Our cruise/tour actually started with 5 nights land based, first in Delhi. You are met at the airport by your Oberoi Hotel Mercedes driver. 4 of us were travelling so there were 2 cars for our us!. The Oberoi Delhi is very nice hotel, clean and the service is absolutely wonderful for our 2 night stay. This is consistent with each of the amazing Oberoi Hotels that are used on this trip. You will get a briefing and meet your Tour Manager. (ours was Vishal..fantastic and totally organized and on top of everything for the entire journey). Our land based Guide (Rishi) was excellent too! We boarded a very clean comfortable bus (there were 2 buses for our group of 27 and never felt crowded) and did a sight see around Delhi and fortunately due to a Political rally that would of had us caught up in traffic, we altered the Gandhi Tomb portion and went to the place he spent his last days. This we recommended to be in the tour in the future instead of the tomb, it is so worth while to see. Agra and the Taj Mahal were the next stop. From the Oberoi hotel, every room has a view of the Taj! It is a short golf cart ride to the main gate. You get to visit twice, once in the afternoon for sunset and then again for sunrise. Do both visits! Next was Jaipur. Here you get to view a place where they make inlaid marble items. (a bit of a tourist stop, no one purchased anything and we never felt pressure to do so). Next was a carpet stop, you get the presentation etc..prices are good. (we actually bought one after we had a super lunch around the corner.) There were lots of other stops too during our stays in Dehli, Agra & Jaipur, this is just a taste. The next day is an early rise for the flight to Kolkata. Upon arrival we are met by our two new local guides & board a bus for our transfer to the Ganges Voyager II, the bus is ok, not as nice and smooth as the ones used for the other cities. A city tour of Kolkata gets you ready for the next leg of your journey. During the travels through India, you will see lots of areas with people living amongst garbage & animals, tough to see, and the honking is constant, (Honking is a language on the road, it will be explained and then you realize how they communicate as they drive). Once you board your ship, if you thought the land portion was crazy hectic, prepare to be swept away!! The service on board is outstanding! The cruise itself is something you can't explain but have to experience! The stops on the Ganges starts with Kalna. This is were you start to realize how friendly the people are in the villages all along the river. They have very little in terms of possessions (comparing that of most westerners). They have a culture and way of life that works for them. The children come up to us to say hello and wave as they are so happy to see us. The smiles go on forever! This is the first step into the incredible life along this amazing river that is used by the people every day. Each day we traveled to a different village and each time it was a new adventure. You will see how families, and their way of life, come together. The colors along the river bank are another highlight. No one in our group suffered with any major stomach issue. A bit gassy one day by one, but didn't stop any plans. We had our vaccinations as recommended, and we all took Ducoral before arriving. There were 3 people on board who had a bit of tummy trouble, don't know if they had used anything prior to the cruise. The water on the ship is treated but we used bottled water for teeth brushing just to be sure and there is an ample supply of water. Each day when you return from the shore excursion, as you enter the ship, you remove your shoes and they clean them and return them to your door in a few minutes. On your shore excursions, the staff from the ship are always around to keep you supplied with hand sanitizers and help you with translation if you need. They are outstanding every day! The food on board was another highlight. If you are not wanting to try the local foods, there is plenty of western style options that they will have or prepare for you. Their Indian cuisine was excellent. So much variety and flavors that you want to keep eating! I will explain my ratings here: This Ganges Voyager II is not Uniworld's own ship, it is used by them but is definitely the nicest one on the Ganges. Embarkation- smooth and easy Cabin, no issue, bathroom counter is a bit small - shower is huge, bed is comfy. Dining - lots of variety of food, even for myself being probably too cautious. Enrichment activities - cooking demo, talks about the way of life of the Ganges people and Saree & turban wearing demonstration, tour of the engine room, yoga twice a day, everyone had fun. Entertainment - couple of Indian dance groups came on board, very colorful and gave you a taste of how deep their traditions are. Small gym- not a lot of time to use it but you can fit it in if you like. Spa has two ladies for facials & massages. My wife had 3 massages and I had one and they were excellent. Onboard experience- above a 5 if I could give it. The crew are your friends and gracious and always there for your every need. wifi service was good in some locations and in and out in others. Might be a few hours without but not too long as I managed ok. Public Rooms- Lounge outside and bar area both on upper deck providing views of the Ganges left and right, just don't know which way to keep looking! Shore excursions- you will get use to the sight of Water buffalo on the streets along with cows and pigs. The people and colors and smiles will stick with you! Value for Money- ABSOLUTELY, this is a great way to see a little part of India. This is a luxury cruise and you get totally immersed into it all on the Ganges. There were so many highlights on this trip, but here are some extras I wanted to add. I mentioned this one above- All the Oberoi hotels, Ghandi's last place residence, Taj Mahal, Rickshaw ride in Kalna, Craftsman in Matiari village, having a try at Cricket in Murshidabad with the crew. Read Less
4 Helpful Votes
Sail Date: November 2018
On all our travels around the world we.had never been to this area of the world and it appeared to be safer now than in the past.This seemed a good way, and place to start. We never felt unsafe even though we clearly had armed security ... Read More
On all our travels around the world we.had never been to this area of the world and it appeared to be safer now than in the past.This seemed a good way, and place to start. We never felt unsafe even though we clearly had armed security with us on all "out trips". Uniworld did a great job with Airport Pick-up, Hotel Choice (Four Seasons) for the pre cruise time and all transportation needs. Our guides,Mohamed (ours group) and Osoma made all the difference in taking this trip from just ordinary to amazing. Their knowlege of the History,Sites, ad how to do this trip were outatanding to say the least. Their organization skills were great. The tousr are not that strenuous, but by the evenings we were "done". Some tours required very early departures after our great breakfast. This kept us out out of the sun and heat, also away from the crowds. Although the ship is not new, it is extremely well kept.clean,and attractive. The rooms are large and are nicely decorated. Odd # rooms always have a river view when docked as opposed to seeing the land side or a rafted other ship. (all ships dock to the North no matter which way they travel) Their are no elevators so the 3rd floor is a hike,but good for the waistline. Food is good,plentiful, although sometimes although unusually spiced. Breads are fabulous. The onboard atmousphere is casual with very little evening activity due to early excursions. The staff was very helpful and pleasant. The only improvement would be better communication skill by the dining room staff. Other staff is a little more conversant. The Abu semel extra excursion was worth the time and effort as was the ballon ride. The extra light show in Luxor wasn't great..(there is a light show included on the itinerary). We do reccomend this trip particularly if you are lucky enough to have our guides. Read Less
2 Helpful Votes
Sail Date: November 2018
We were traveling with a group of friends on a trip organized by a local vineyard wine club, of which we are members. This was our first European adventure and our first riverboat cruise, so we were very excited. Flying into Lisbon and ... Read More
We were traveling with a group of friends on a trip organized by a local vineyard wine club, of which we are members. This was our first European adventure and our first riverboat cruise, so we were very excited. Flying into Lisbon and having 3 days to explore the Portuguese capital city and acclimate to the time change was very well-planned. The Corinthia Hotel was outstanding and their included breakfast buffet was simply amazing. Our Uniworld hosts and tour guides were very impressive, experienced, friendly and helpful at every opportunity. Once we were transferred to Porto to board the Queen Isabel and embark on our tour of the Douro River Valley, we were once again very impressed with the ship and especially the staff members. Without exception, everyone we interacted with were overwhelmingly helpful and focused on quality guest service. Being on a small boutique cruise ship offered the opportunity to meet and interact with everyone onboard. We appreciated the personal interaction and familiarity we developed with the crew members. By the second day onboard, many were already greeting us by name! Simply amazing. Each day offered us different engaging adventures that were well-planned and enjoyable at every port of call. The onboard dining was simply outstanding and the entire dining room staff was always focused on providing great service to all guests. We also were amazed at the lounge staff, especially our favorite bartender, Alexandra. She was wonderful and by the end of the cruise, we felt as if we'd made a new friend! Ours was the final cruise of the 2018 season and we were consistently impressed with the pleasant interactions we experienced with everyone onboard and the friendly service we received, usually accompanied by a bright smile. Thanks to the entire staff and crew of the Queen Isabel for a relaxing and memorable vacation! Read Less
1 Helpful Vote
Sail Date: November 2018
We managed to have a nice time but upon further reflection, I’d have to say it didn’t meet our expectations and couldn’t compare to our experience with AMA and the Normandy trip. Some of that is driven by the totally ... Read More
We managed to have a nice time but upon further reflection, I’d have to say it didn’t meet our expectations and couldn’t compare to our experience with AMA and the Normandy trip. Some of that is driven by the totally different venue....the makeup of the Seine vs the Douro but a lot of it was just a poorly orchestrated itinerary. As I’m sure you’re aware, unlike the Seine, the river boats can’t cruise the Douro at night which probably presents some logistical issues. That said, as a more upscale provider, I would have expected UniWorld to have figured out how to compensate and address this. The other issue is that while the Douro is lovely and the scenery beautiful, there isn’t tons to do. Unlike the Seine, there are few cute little villages (except Porto) to explore along its banks so understandably, every sight or at least most, we were bused to. However, they did these bus rides/tours in the morning which meant rising at 6/6:30 to dress and get breakfast so we could be on the bus usually by 8:30 (one morning may have been 9). Then they’d get us back on the bus and back on the boat midday for lunch and an afternoon of sailing. Nothing of real substance to do except drink (btw the wine is delicious!). I should note that one day was a full day trip to Salamanca so of course we had to be up and out early but the others were half day excursions. If memory serves me, 3 of those morning / half day excursions involved wine tastings! Really....at 10am!!!!! Had they flipped the schedule and allowed for more leisurely mornings to eat breakfast and watch the countryside go by, the whole experience would have been more enjoyable and relaxing. We finished the cruise depleted and exhausted! Two other points. Lisbon. They put us up at the Corinthia Hotel on the outskirts of the city. The hotel was fine but the location made it difficult to get out and easily enjoy the city. On the return we stayed in the heart of the city (unfortunately it was only for one night). How much more delightful our Lisbon experience would have been had we been there for 3 days at the front end! I’m not sure if other tour companies offer a more centrally located hotel. If this is typical then I would urge you to suggest that people make their own hotel arrangements in Lisbon so they can take advantage of the city. There are plenty of local guides and a hop on hop off bus to get an overview of the city and then people can get out on their own and explore. The Douro is very dependent on the weather. Our week was cloudy, cold and rainy. The week before was lovely. But since there is so little to do, it’s extra important to have good weather. I wouldn't book beyond mid October. The food was inconsistent so disappointing. The buffet food at lunch was not always hot. Ama had a few things you could order from the kitchen, such as pasta, that came out hot. Uniworld was only buffet and carving station. Seafood was usually over cooked. They didn’t have some Portuguese specialties like shrimp in garlic or large prawns. Or even lobster. I expected this on a luxury line. It did seem like they were serving less expensive foods. The pork tenderloin the first night was excellent. The rest of the dinners were not memorable. Red Wines were excellent even though they were pretty inexpensive (we looked In stores). Our waiter, we had the same table all week, was outstanding. The Sandeman trip was a highlight - beautiful ride up. Would recommend the duo the last night in Porto be put on the first night in Porto - they we’re outstanding. Kirsten, the cruise director, was ok but a little misleading on what a disabled person could do. Also, the wine guy who explained the wine was worthless. It didn’t really tell us anything so I’d just eliminate that part. I would also recommend that Uniworld send more information in advance of the cruise. We skipped the dinner at the local winery, because we didn’t want the bus ride in the dark, or more cabbage soup. The dinner on the ship that night was mediocre. People said the winery dinner was not very good but the evening was fun. Coimbra was lovely, even though it poured. Read Less
2 Helpful Votes
Sail Date: October 2018
This was my first "river" cruise (in quotes because we did not actually sail on a river, but instead around the Venice lagoon) and probably also the most "luxury" cruise I've taken. Next would probably have been my ... Read More
This was my first "river" cruise (in quotes because we did not actually sail on a river, but instead around the Venice lagoon) and probably also the most "luxury" cruise I've taken. Next would probably have been my transatlantic cruise on Azamara a few years ago. I've done lots of ocean cruising, mostly on Celebrity but have also done Norwegian (next most frequent), Princess, Royal Caribbean, and Holland America in addition to Azamara. This was by far the smallest ship I've been on. The cruise was a one-week Venice-based itinerary. It coincided with the highest "aqua alta" Venice has experienced in 10 years, which threw some curves at the cruise staff as they tried to adjust our itinerary around the high water. Luckily we had several days during the week where it didn't rain...much! I mostly sail solo, and this trip there were a large number of solos on board (so far as I know, all women) due to a no-single-supplement deal Uniworld offered. I thought Uniworld worked very well for solo travel. They did offer a singles meet-and-greet one day midweek, but I didn't attend so can't report on that. Because of the small number of passengers and the open seating at meals it was easy to meet others and find a congenial table for each meal. I felt like the price I paid was an excellent deal for the cruise, though my budget and skinflint tendencies mean I will need to really keep an eye out for bargains if I want to do another cruise like this! I purchased my air travel independently but because I was arriving/departing the day the cruise started and ended, during the hours Uniworld specified, my transfers from Venice airport were included. That turned out to be a very good thing on arrival day--many folks who were arriving at the ship independently had all sorts of problems. Apparently the ship was not where Uniworld said it would be (due to the high water) and passengers were not notified of the change. Plus, when folks called the number for the ship that we were given for situations like this, nobody answered the phone for several hours. Passengers told about taking expensive water taxis while they motored around Venice searching for the ship, being dropped off in the wrong place, having to walk through hip-deep water balancing suitcases on their heads, etc. Luckily these tales were told by the younger passengers--I can't imagine how some of the older folks on board would have coped with that! I will definitely plan to use the cruise line transfers again for any future Uniworld cruises--although I hate arriving the day of the cruise due to possible travel glitches, it seems like the advantages of having Uniworld handle the transfers outweighs that concern. For me, though, the trip was smooth through a rainy, windy Mestre and Venice, past the poor soaked Venice Marathon runners, to the riverboat. It amazed me how small it looked--but I found that it had everything I needed for a great cruise and I loved the small ship! Short walk to anywhere, the cabin was very well-designed, there was a dining room and a lounge and an outside deck (I was on that exactly once due to the rainy weather we had that week.) There was entertainment in the lounge each evening--sometimes just the onboard keyboardist/vocalist (who was just fine for a low-key evening of drinks and conversation) and sometimes special entertainers like a trio who sang opera accompanied by their keyboardist. The entertainment was much briefer and less flashy and less varied than on an ocean cruise, but I thought it fit well with the tour-focused and very small River Countess cruise. My cabin was 323, one short flight of steps down from the main lobby and at the far end of the hall. The shower was wonderful, the service was wonderful, I was not bothered by any noise or odd smells, the TV had lots of options and many excellent movies available (though I only used it to watch CNN.) The decor was interesting (onboard as a whole, not just the cabin) and though I wouldn't decorate that way at home I really enjoyed experiencing it for a week. I thought the food was just great. I can't remember a meal or, for that matter, a dish I had that I did not enjoy. I'm still detoxing myself from all the eating and drinking I did on vacation and trying to get back to a healthy diet! Many of the menu options focused on Venetian/Italian dishes, and included a lot of local seafood though they always had several non-seafood choices. The menus for dinner varied each day but there were some "always available" options--I didn't try those but heard from others that the salmon was good but the steak not so much. The breakfast and lunch buffets were excellent--at lunch they had many new options daily, but at breakfast it was mainly the same items each day. They were all excellent,though, so I thought it worked quite well giving one a chance to try everything on one day or another. They had a complimentary red and white wine at lunch and dinner, which they varied every day. I tried both wines every night and then drank the one I liked better. There were only a couple of them I did not care for, though I think that was more my preferences and not that the wines were poor quality, but I am far from a wine expert. They also varied the coffee and the menu had info on the coffee was being served each day, in addition to describing the wines. All alcoholic beverages were included unless you wanted to purchase the higher-end wine offerings, which I did not do. I'm not a huge drinker but I did enjoy wine with dinner, a coffee-and-Bailey's every night, and an occasional draft beer (Italian of course!) prosecco or bellini. And lots of San Pellegrino! I also had lots of excellent coffee, lattes and cappuccinos. All were served quickly, graciously, and with a smile. The croissants each morning except on disembarkation day were just fabulous--I was so disappointed the last morning when the croissants on offer at 6 AM In the lounge had obviously been baked the previous day--the single discordant note where food was concerned! I tried the latte/coffee/tea etc. machine in the coffee bar the first day to make a latte, and I did not like it at all! But there was never a problem getting one made by the staff, so it was not an issue. I noticed they had lots of syrups on hand in the lounge if one wanted a flavored latte--did not look closely to see which types though. Because of the high water, our Monday walking tour of Venice and visit to the Doge's Palace was cut short to just a shorter walking tour of the higher-ground areas of Venice. It was picturesque and interesting, and visiting the edge of St. Mark's Square to see the hordes of tourists wearing their see-through pastel plastic hip boots, the board walks being set up and the water start to cover the pavement was memorable. Normally there would have been a night-time visit to St. Mark's Basilica on Monday evening, but part of the basilica (and all of St. Mark's square outside) flooded so Uniworld scrambled to have it rescheduled for later in the week--absolutely the best part of the week tour-wise and I am SO thankful they were able to make it happen! We spent part of a day in Padua and part of a day with a choice of Ferrarra or Bologna (I chose Ferrarra because I had no wish to experience the pasta making demo). They were interesting, but I know if I had not visited Venice before I would have been disappointed that the high water and the days in other cities limited my opportunity to see Venice itself. Normally the ship would sail about 20 miles up the Po River, but due to the high water we did not do so--can't say that bothered me since I'd read it was not very scenic and its only advantage was to make the bus trips to these other cities a bit shorter. We spent another day visiting "the islands of the Venice lagoon"...and that was fantastic. We saw an ancient cathedral from almost 1000 years ago and other interesting stuff. I LOVE old buildings so this was probably my favorite tour after the St. Mark's Basilica visit. Another day we went to Chioggia, yet another island in the Venice lagoon where we visited a fish market and got to see the flood gates closing on their canals to protect the town from another round of aqua alta. We also had a couple of afternoons of "scenic sailing" around the lagoon with a guide to point out what we were seeing and give some of the history of the area. I missed the second of those (and the glass-blowing demo on Saturday afternoon) because I had fallen into a habit of taking an afternoon nap. Not sure why I slept so much, except that the whole week was so relaxing--there was no late-night entertainment keeping me up late. Maybe I was just catching up from the sleep deficit I usually run during my working life. Maybe it was just the big meals, but every afternoon my eyes got very heavy and most days I slept for a couple of hours. The bed was VERY comfortable! On Saturday we finally were back in Venice and the water was down to allow touring of the whole city, but that had to be done on one's own. The included tours were a choice of two, and I chose the tour of the Accademia with Susan, the art historian and guide who had taken us through the Basilica and the ancient cathedral (and who was also the guide of my group for the abbreviated Venice walking tour on Monday, because I recognized her name from reviews I'd read of the cruise and made sure I was in her group!) I know a couple of passengers who were art historians themselves found her to be a little over-dramatic, but honestly I think for the general public like me she was perfect and covered things at just the right level to keep us all fascinated. In the afternoon there was a glass-blowing demo and shopping for Murano glass, but I didn't attend that. I think a lot of passengers chose to use that time to walk around Venice on their own--I just slept! The best part was at the end of the cruise, I had no bill to pay. Everything had been included. All in all, especially considering the luxury level of food/beverage/amenities offered, I think it was an excellent value. I had a great time and I think the staff did the best job possible coping with the weather conditions.  Read Less
2 Helpful Votes
Sail Date: October 2018
Just got back from a fabulous trip to India's Golden Triangle and the Ganges River by Uniworld. On land went to Delhi, Agra and Jaipur, staying at the incredible Oberoi hotels. The hotel service, food, ambiance was the best ever. The ... Read More
Just got back from a fabulous trip to India's Golden Triangle and the Ganges River by Uniworld. On land went to Delhi, Agra and Jaipur, staying at the incredible Oberoi hotels. The hotel service, food, ambiance was the best ever. The rooms spacious and elegant. In Agra from the room's veranda you can see the Taj Mahal Embarked smoothly from Kalkuta to the river cruise ship the Ganges Explorer !!, which looks like a New Orleans paddle wheeler. The Cabins were gorgeous and huge, food very good. As someone who hates Indian food I was hesitant about taking this trip, but was able to get Thai (which I love) Chinese and Continental food both in hotels and aboard ship. The soups on the ship were especially good. In our group of 28 only 2 people got sick...they ate street food ! The only secret to staying well is drink and use for teeth brushing only bottled water! The ports all had interesting temples, towns and sights along the way. Found the Indian people to be very friendly and kind. Service at hotels and aboard ship to be wonderful. Staff was dedicated to seeing you have the best trip of your life! Hemesh, our trip leader did everything humanly possible to see that everything ran smoothly. When my husband developed an awful cold and cough an Indian doctor was called by Hemesh and the manager of the cruise who came to attend him. They took care of everything and did not bill us for the visit or medicine. Uniworld did a wonderful job with this fantastic trip. Read Less
2 Helpful Votes
Sail Date: October 2018
My husband and I were passengers on the Basel to Amsterdam "Castles Along the Rhine" October 14-22, 2018 river cruise with Uniworld on board the SS Antoinette. On the second night( the first night of this "7 night ... Read More
My husband and I were passengers on the Basel to Amsterdam "Castles Along the Rhine" October 14-22, 2018 river cruise with Uniworld on board the SS Antoinette. On the second night( the first night of this "7 night voyage" was the overnight cruise to Breisach from Basel), we were informed that there was a possibility that the cruise might be cut short because of low river levels. Sure enough, at the 3rd evening update we were told that we would not be traveling any further on the boat. We were offered a four day, 3 night bus trip from Strasbourg to Amsterdam to complete our cruise. This would involve 3 overnight stops at hotels selected by Uniworld and we would receive vouchers for meals at each of the stops.Uniworld also offered $1000 per person off of a future cruise in 2019. Our group of 6 felt that since we had signed up for a cruise, we did not want to experience the Rhine by bus, nor did we want to pack and unpack our bags each night or have to search out restaurants for dinner at every stop, so we proposed to the cruise director that we would stay on the boat and return to Basel with the passengers that were being transferred from a southbound boat onto the SS Antoinette to complete their cruise. Late in the day on the 4th night we were told that our request had been accepted. This necessitated purchasing airline tickets from Basel to Amsterdam at a cost of $250per person since our return flights to the US were out of Amsterdam. At the 3rd night update, when the cruise cancellation was announced , the captain stated that they had hoped that a weather system moving over the south of France would move further north and provide enough rainfall to fill the river so passage would be possible. The system never moved north. This indicated to us that Uniworld knew in advance of our departure that the river level was too low, since we had already been told within 24 hours of departure that cancellation was a possibility. We felt deceived and taken advantage of. Therefore on our return to the US we requested a full refund of our cruise faire. We were offered 20% refund and a $1000 credit for a cruise in 2019. I have also included pictures of the "upgraded" suite we were offered for the return to Basel. Uniworld promotes their cruises as an upscale, luxury experience. Somehow tattered throw pillows, a worn out lounge chair, stained bedcover and ripped curtain are their idea of luxury. The meals onboard were also a huge disappointment. While the volume of food was more than adequate, the quality and preparation were sorely lacking.( ie.french onion soup consisted of 3 pieces of onion floating in weak beef broth with a cheese crouton on the side. This was served on two nights.) Having only traveled as far as Strasbourg, we did not see any castles. I gave this cruise 2 stars only because the staff was exceptional and the optional cooking class out of Strasbourg was amazing. Read Less
Sail Date: October 2018
We have cruised with Uniworld two other times on the Danube mostly with some time on the Main River This cruise was quiet with only a limited number of excursions compared to the other cruises we took with Uniworld Embarkation and ... Read More
We have cruised with Uniworld two other times on the Danube mostly with some time on the Main River This cruise was quiet with only a limited number of excursions compared to the other cruises we took with Uniworld Embarkation and disembarks was smooth and very nice The layout of the boat was fine but the « fitness « room was so tiny and crowded that I was lucky no one ever wanted to use it when I was there. The lounge was very nice but we missed having a library or game room for the evening hours. To follow are my suggestions to make the experience better for future cruise guests I am a vegetarian and when we made our reservation we told everyone. When we embarked one of the chefs or sous chefs should have spent 5 Minutes with me to see my parameters for food choices, as was done on previous cruises. The breakfast and lunch buffets were spectacular l always found good food to eat with enough cheese and other options for protein intake. Dinner fell short on that issue. The « eat light » or vegetarian options were not what I would consider choices for myself. So the first two nights I asked for different vegetables so I had food that I enjoyed and met my needs. These requests eere met with a lack of understanding of what I needed to eat but we’re able to accommodate me. We finally found an incredible waiter,Armindo, who talked to me about what I liked to eat and always helped prepare good nutritious food for me. After meeting him we reserved a table to be in his area and all was good. This issue could have been avoided if the chef just spent 5 Minutes with me to understand what I could eat. Fine dining on River cruises is a very important part of the trip, so please for future passengers make a little effort for those people with special food requirements before the first dinner As for shore excursions, I know there is limited things to see and do as in the Douro valley it is all about Port and wine. Which was fine. The excursion to Salamanca was a waste of time for us. We spent as much time riding back and forth on the bus as we did there. The comfort break was helpful for using the bathrooms but we did not need coffee, tea, and pastries as we just finished breakfast two hours before this stop. If we had not wasted time being fed again we could have spent more time in the town. So for future guests think hard about this trip. It Takes a long getting there and you have limited time to explore the city although the cathedrals were lovely to see but travelers need to weigh travel time verses time in Salamanca The other tours were mostly excellent. The Douro museum and the vineyard visit with dinner were great as was the archeological hike and e bike to the ocean. Since the boat could not travel at night we did spend a lot of time “relaxing” while we cruised the Douro. So if you want a quiet relaxing cruise this is for you. The reception staff excellent especially Pelipe All staff excellent as was service on board. Read Less
4 Helpful Votes
Sail Date: October 2018
First, the good: the staff are outstanding. They bend over backwards for your every need because they are so grateful to be back at work since the 2011 revolution. The locals are friendly and also appreciate that tourists are starting to ... Read More
First, the good: the staff are outstanding. They bend over backwards for your every need because they are so grateful to be back at work since the 2011 revolution. The locals are friendly and also appreciate that tourists are starting to slowly return to Egypt. The food on the ship is fabulous. We miss the daily fresh mango, the delicious hummus and the lamb. The onboard activities were fun, especially the Egyptian evening. The rooms are very pretty although the shower is cramped. There's not much of a spa, although my massage was lovely. Make sure to get a room towards the front as engine noise is loud. The ship is supposed to be non smoking. However, when the staff smoke out back, the smoke gets sucked in through the ventilation system so you can often smell it. But after all, you're in Egypt and EVERYONE smokes! Even the nicer hotels have locals smoking in elevators and in doorways. It's so gross. The worst part of this trip (that we are still recovering from a week later!) is the ridiculously early mornings for tour start times. One day we had to get up at 2:00 am!! When you're already struggling with jet lag, it was too much to ask to get up that early. The pace of the cruise is definitely not one to promote relaxation either. You're constantly on the go which gets stressful after about the fourth day. People on our tour, including us, skipped a tour just to catch up on sleep. That's unfortunate since we paid to see all these cool places but were too damn tired to enjoy them to the fullest. In a way, it's unfair to guests. We're in our 50's and fit, so you can imagine what a toll this took on those who were older. My suggestion would be to go to Cairo at least three days prior to the trip so you can climatize and check out some of the temples on your own before embarkation. We did and it helped a little. However, I still say this tour needs some serious revamping to allow passengers more free time on the ship to let all of Egypt's splendor to sink in. The general consensus in our group of 55 was that all the temples and sites we visited blurred together after a while and without down time to process, we all felt we had been deprived of a lot of true enjoyment. By the end, we were all exhausted and anxious to get home. Read Less
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