1. Overall Staff Comments
Compared to the AQSC staff, Victory II crew members are international, and they come from all around the world. This does not change the AQSC and VCL hospitality standards of excellent. The company certainly knows how to continue to provide great customer service in all of their vessels.
Each day, and since our arrival to the ship, there were always staff greeting ...
The Victory II ship was recently renovated and they did an excellent job. The ship is fresh, clean, and very well appointed. Every staff member we have met is attentive and concerned for our satisfaction. Our cabin is more than adequate with one exception: the shower is extremely small. Meals are quite varied. On more than one occasion we have ordered doubles of items on the menu, or we have ...
Having traveled many times on The American Queen, we decided to see what the Victory line offered. We traveled from Detroit to Montreal and Quebec. Being the first season there were a few bugs to be worked out, but Mr Wagoner , the owner was on board and very open to suggestions. Enjoyed dining in the cafe, with the view from its windows. As usual for the Queen company staff were very ...
Cruised several times on American Queen boats and loved each of those. Wanted to try their new acquisition, Victory Cruise Lines and their Great Lakes itinerary. As with the Queen and Duchess, we weren't disappointed. The ship is a small version of an ocean going cruise ship. 200 passengers, very intimate, easy to navigate. The ships decor is beautiful, very updated and did not experience a ...
The voyage we were on cruised from Detroit to Montreal and it was fantastic!
The ship had just been refurbished before our embarkation. It is very well done, very accommodating and a very pleasant atmosphere. The layout is very simple and common areas are easily accessible.
The food onboard was excellent. Breakfast at The Grill (deck 4, aft) was one of my favorite parts. A hearty ...
From dining to excursions it was absolutely impeccable. The crew onboard was the nicest most personable people I have ever met. The ship was flawless and very well put together. Food was mind blowing and always brought in such a timely manner. I loved the option of dinning room or serve yourself buffet that opened earlier. I’ve always wanted to sail the Great Lakes and was excited when I heard ...
Embarkation: We arrived in the port of Detroit a little early and were pleasantly surprised that we were able to board despite being early. Once on board we were greeted by staff and were immediately given our room keys. We were not able to get into our rooms yet so we went into the lounge where the staff made us feel like we were at home. We were given drinks and shortly thereafter there was ...
Pick something other than Victory Cruise Lines. The Great Lakes were a great place to cruise; just pick another cruise line. Or set your expectations low and deal with it. We did Detroit to Halifax.
For example, if you don't mind waiting 45 minutes for the crew to figure out how to put the gangway down to get off the ship at your ports of call... then deal with the limited excursion ...
I was lucky enough to be part of the Victory II inaugural voyage from Montreal to Detroit and I loved the experience. I love food and I couldn't be happier with the delicious cuisine and service. Their two restaurants, the Victory Dining Room and the Lighthouse Grille are beautiful and they offer options to please everybody. The staff is amazing and I’m already missing them (Amelita and Lourdes)! ...
Had the opportunity to experience the Victory II inaugural voyage. It was a great experience filled with amazing food, exceptional service and new friends. This ship is small, with great character, the best environment to receive a personal service. The staff knew my name and my diet coke for breakfast request by the third day. The all-inclusive excursions were very nice. I felt immersed in the ...