We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...
Left Miami on Friday and back on Monday. Stopped in Key West and Nassau. Embarkation was fast and smooth. We did not bring much luggage so we carried on our bags. On the ship 10 minutes after arriving for our 11:30am checkin. First impressions were how clean and well maintained the ship was and staff were there to answer any questions. Dropped bags in state room which was being cleaned and this ...
I have done several cruises on very large and luxurious ships, as well as on small and very simple ships. I took the risk of doing the cruise with MSC on the weekend of April 12 to April 15, 2024 and I was a little skeptical that I would have a good time;...but what a great surprise I found, it has been one of my best experiences traveling on a cruise. The service and attention was excellent, much ...
Ok, first time giving a review but wanted people to know not to believe all the bad reviews for MSC.We have cruised more than 35 times on almost every cruise line. We decided to try our luck with MSC because of the price expecting the worst. What a surprise - turned out to be one of our best cruises! Embarking & disembark-super fast and easy- staff were great food was pretty darn good- dining ...
Traveled with my husband and two teens. Not much to do for teens. Teen club was a huge disappointment. Ship was way too crowded. Couldn't get even 1 chair near the pools. People put their stuff on the chairs for the entire day. You're constantly online waiting, even sometimes at the buffet. Food is fine, very repetitive by the 3rd day. Kids had the soda package. Half the machines ...
We took a cruise to celebrate Spring Break. We departed from Miami Terminal G. Upon first arrival in the terminal, the age and lack of cleanliness were apparently going to foreshadow the remainder of the trip. While everyone in the terminal was very nice, it just was not up to the Celebrity status that we have come accustomed to.
Our first stop was in Key West which did go smoothly. It was ...
This cruise has been a total and complete disaster. We are currently on the Celebrity Summit. We got on the ship and should have gone w our gut feeling to turn around and get off. It has been the worst vacation we have ever had! Our room was dirty and disgusting upon arrival. We tried to get off in Key West but due to the Jones Act we would have been charged around $4k to get off. We sucked it up ...
our 21st cruise. 7th on Celebrity going back to the Century. Sadly our cruising days are over. We booked late so got an inside room on deck 2. It was dirty, missing towels and Kleenex unit our 2nd day. There was no Captain Club welcome, nothing. The ship is worn. How is it a 23 year old ship is still sailing when the beautiful Century got scraped years ago? We easily got into anytime dining at ...
I’ll start this review by saying I am a very experienced cruiser with status on Disney, Royal and Carnival and this was my first and probably last Celebrity cruise for a while.
Starting on a positive note with pros - the interior of the ship was redone during COVID so the rooms are very pretty. We went during a peak week so we did 2 ocean view cabins on the third deck and they were very ...
We were on Celebrity summit April 1st cruise, we lost power one day, we lost water. One day, we couldn't stop at one of the ports, our internet was bad, and I reached out to them seeing if we could get some sort of compensation or refund and they said no.
I'm kind of confused because I would think since we couldn't stop at one of our ports we should get a refund on the port charge and we they ...