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Naples MSC Opera Cruise Reviews

4.0 / 5.0
Editor Rating
292 reviews
8 Awards
Bathroom
Our room & bathroom
70's night
See all photos
Cruiser Rating
2.8
Poor
4 reviews
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1-10 of 4 Naples MSC Opera Cruise Reviews


Lovely cruise awful customer service

Review for MSC Opera to Mediterranean

Nalywajko avatar

Nalywajko

First Time Cruiser

Age 60s

The actual cruise with MSC was lovely but not sure I would be confident in booking with them again due to appalling customer service and organisation. Firstly MSC cancelled our cruise saying they would reimburse us for expenses in reorganising our holiday around the new cruise dates. In the end they refused to reinburse for all our out of pocket expenses. They only paid us for two nights non ...
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Sail Date: October 2018

Cabin Type: Balcony Stateroom


Great Activities and Food, but didn't sleep the whole time

Review for MSC Opera to Mediterranean

jv1954 avatar

jv1954

6-10 Cruises

Age 60s

My husband and I booked this cruise Aug 28-Sept 7 - it had a great itinerary which is the only reason we chose it. We are older (64) so booked the Aurea Suite which included quite a lot and alcohol. There are so many kids on this ship, it wasn't funny. I gather kids travel free. This cruise started in Florence (Livorno), worst port ever. We were supposed to get priority status with our booking, ...
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Sail Date: September 2018

Cabin Type: Suite


Noisy - couldn’t sleep but lovely kids club

Review for MSC Opera to Mediterranean

LdFd avatar

LdFd

2-5 Cruises

Age 50s

I have a child and this cruise offered interesting places, at the right time, offering a kids club.. While the rooms were clean and neat and the food ok, the real downside was our noisy cabin right above a night club disco. They were unable to move anyone and as the bass was so strong and volume so loud I tried to have the music level lowered. There was lip service paid to my complaint, ...
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Sail Date: September 2018

Cabin Type: Oceanview Stateroom

Traveled with children


Disappointing

Review for MSC Opera to Mediterranean

Scorpiongirl avatar

Scorpiongirl

2-5 Cruises

Age 50s

Embarkation and disembarkation went smoothly, but probably because people were getting on/off in different ports. Our cabin was ready by 11.30. We had someone elses luggage delivered to our cabin. Sorted out fairly quickly. Cabin was clean and our steward was friendly and efficient. The public areas were quite nice. Quite crowded in the evening. The food was of very poor quality and ...
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Sail Date: May 2018

Cabin Type: Balcony Stateroom


Find a MSC Opera Cruise from £238

Reviews of MSC Opera Cruises from Other Departure Ports
MSC Opera Cruise Reviews for Cruises  from Amsterdam
MSC Opera Cruise Reviews for Cruises from Amsterdam
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