New York (Manhattan) Norwegian Gem Cruise Reviews

4.0 / 5.0
2,589 reviews
The new bridge on the Gatun Locks, Caribbean side!
Photo Credit: Gagajoy
Exclusive breakfast option for penthouse, whole grain toast with fresh avocado and an egg to order!
Photo Credit: Gagajoy
Panama Canal Joy!
Photo Credit: Gagajoy
 aft suite
Photo Credit: SookeBC
See all photos
Cruiser Rating
3.7
Average
2,042 reviews
Ratings by category
Cabins
Dining
Entertainment
Featured Review
Good value, good company, but not a great cruise
"Great apps, good beef, and terrific dessert.On the five-point scale from poor – fabulous, it’s a three – Good, but not Very Good or Great...."Read More
vivavino avatar

vivavino

10+ Cruises

Age 60s

Filters

1-10 of 2,043 New York (Manhattan) Norwegian Gem Cruise Reviews


TRANSATLANTIC MED - A Cruise in Two Parts

Review for a Transatlantic Cruise on Norwegian Gem

User Avatar
Papermoon4
10+ Cruises • Age 60s

This was my second time on the Gem. Despite the ship's fanbase, I'm still on the fence about it's allure. The floorplan is not always user friendly, and advances to the industry since its launch seem clumsily and sometimes illogically squeezed into the deckplans. Still, it has its charms, mostly found in its initmacy. Cabins on deck 4 are subject to being the exit / entrance level for some ...
Read More

Sail Date: April 2023

Cabin Type: Family Oceanview


Transatlantic/ Mediterranean back to back

Review for a Transatlantic Cruise on Norwegian Gem

User Avatar
David CP
6-10 Cruises • Age 60s

This was our 5th transatlantic and 1st back to back cruise. Things have improved in NYC terminal as far as organization of embarking passengers. We had a "balcony" cabin (somewhat smaller than what we have had in the past) which was fine. The food/bar and housecleaning/general staff went above and beyond and are second to none. Problems we encountered was with guest services and administration. ...
Read More

Sail Date: April 2023


Great Cruise Confusing Gratuities

Review for a Transatlantic Cruise on Norwegian Gem

User Avatar
Andii001
6-10 Cruises • Age 60s

The cruise was great the food was great entertainment was awesome. Now the 20.00 a day gratuities was very strange. We were told the crew does not recieve the gratuities we were charged. We asked several of the servers they told us they only got what the contract stated. We went to the front desk filled out a form stating we would do our own gratuities and we did you have to hand them cash or they ...
Read More

Sail Date: April 2023

Cabin Type: Inside


Beautiful Ship - Great Food

Review for a Caribbean - Eastern Cruise on Norwegian Gem

User Avatar
mbrusyo
2-5 Cruises • Age 40s

We have cruised on other lines before, and this was our first experience on NCL. We are now huge fans! First of all, I loved the Gem - the ship is perfectly sized for me. It was easy to get around, and there were lots of areas to sit and hang out with a book and a drink. My favorite was the Spinnaker Lounge early in the morning with a book and a cup of coffee (you can get coffee right around the ...
Read More

Sail Date: April 2023

Cabin Type: 2-Bedroom Deluxe Family Suite with Balcony

Traveled with children


First cruise with NCL.

Review for a Caribbean - Eastern Cruise on Norwegian Gem

User Avatar
Sulfate
6-10 Cruises • Age 60s

We chose this Caribbean cruise as it sailed from New York and we wanted to spend 3 days before joining the ship. Also the drinks package and speciality dinning for 2 nights was a factor. First the good points: The staff are super friendly and we had good service on the whole. Cagneys and Moderna speciality restaurants were superb. The complimenary Asian restaurant was also very good. Our ...
Read More

Sail Date: April 2023


Almost nothing good to say

Review for a Bermuda Cruise on Norwegian Gem

User Avatar
FoggyEthan
10+ Cruises • Age 20s

I won't reiterate what so many others here are saying, all the detailed step-by-step comments. I'll just fill in where I think I can add to what everyone else has already said: The crew is very overworked. Surprisingly, almost all of them still seemed to want to be as helpful as possible. I wouldn't have had the grace. But still, their collective efforts can't fix everything. Bar staff often ...
Read More

Sail Date: March 2023


Great First Cruise

Review for a Caribbean - Eastern Cruise on Norwegian Gem

User Avatar
datruth
First Time Cruiser • Age 30s

11 nights sailing the Eastern Caribbean on the Norwegian Gem was my very first cruise experience. I kept my expectations low, but I was pleasantly surprised. Obviously, I have some pros and cons as a first-time cruiser so let's start with the embarkation experience from the NYC port. Embarkation: NCL should list the pier number for NYC embarking cruise ships in advance. When I called ...
Read More

Sail Date: March 2023


Lacks Luster

Review for a Caribbean - Eastern Cruise on Norwegian Gem

User Avatar
Peublo Traveler
6-10 Cruises • Age 40s

The departure from NYC was convenient and went well. Having sailed several times with Norwegian we were quickly disappointed with the cleanliness of the rooms. Cup rings and greasy spots on furniture and bad smelling old bedding. Not a good start coming out of a pandemic. The staff was professional but seemed to have a lack luster attitude. Rooms are no longer serviced for turn down since the ...
Read More

Sail Date: March 2023


Garbage Ship

Review for a Caribbean - Eastern Cruise on Norwegian Gem

User Avatar
Hadra90
10+ Cruises • Age 30s

The Ncl ship used to be good to travel in. However my recent experience (March 2023) was a total disappointment. See below some notably drastic changes we experienced before, during and after the trip to 5 ports from nyc: 1) kids ages 5 and under were in one of 4 hot pools without parent supervision 2) this ship used to have 2 hot pools on upper deck and those are now gone 3) the ...
Read More

Sail Date: February 2023


Amazingly quite good

Review for a Caribbean - Eastern Cruise on Norwegian Gem

User Avatar
Dotty72
10+ Cruises • Age 50s

We have been cruising for 20 years and thought we would give this ship a try Yet again Grand Turk was cancelled about 3 months before sailing and Bermuda was replaced We had been to most of the places on our itinerary but thought oh well let’s go !! The ship is nice even though there are a few thousand people on there quite a few places to hide and keep yourselves to yourself The ...
Read More

Sail Date: February 2023

Cabin Type: Family Balcony


Find a Norwegian Gem Cruise from $279

Any Month
Reviews of Norwegian Gem Cruises from Other Departure Ports
Norwegian Gem Cruise Reviews for Cruises  from Istanbul
Norwegian Gem Cruise Reviews for Cruises from Istanbul

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.