"Great apps, good beef, and terrific dessert.On the five-point scale from poor – fabulous, it’s a three – Good, but not Very Good or Great...."Read More
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1-10 of 2,043 New York (Manhattan) Norwegian Gem Cruise Reviews
This was my second time on the Gem. Despite the ship's fanbase, I'm still on the fence about it's allure. The floorplan is not always user friendly, and advances to the industry since its launch seem clumsily and sometimes illogically squeezed into the deckplans. Still, it has its charms, mostly found in its initmacy.
Cabins on deck 4 are subject to being the exit / entrance level for some ...
This was our 5th transatlantic and 1st back to back cruise. Things have improved in NYC terminal as far as organization of embarking passengers. We had a "balcony" cabin (somewhat smaller than what we have had in the past) which was fine. The food/bar and housecleaning/general staff went above and beyond and are second to none. Problems we encountered was with guest services and administration. ...
The cruise was great the food was great entertainment was awesome. Now the 20.00 a day gratuities was very strange. We were told the crew does not recieve the gratuities we were charged. We asked several of the servers they told us they only got what the contract stated. We went to the front desk filled out a form stating we would do our own gratuities and we did you have to hand them cash or they ...
We have cruised on other lines before, and this was our first experience on NCL. We are now huge fans! First of all, I loved the Gem - the ship is perfectly sized for me. It was easy to get around, and there were lots of areas to sit and hang out with a book and a drink. My favorite was the Spinnaker Lounge early in the morning with a book and a cup of coffee (you can get coffee right around the ...
We chose this Caribbean cruise as it sailed from New York and we wanted to spend 3 days before joining the ship. Also the drinks package and speciality dinning for 2 nights was a factor.
First the good points: The staff are super friendly and we had good service on the whole. Cagneys and Moderna speciality restaurants were superb. The complimenary Asian restaurant was also very good.
Our ...
I won't reiterate what so many others here are saying, all the detailed step-by-step comments. I'll just fill in where I think I can add to what everyone else has already said:
The crew is very overworked. Surprisingly, almost all of them still seemed to want to be as helpful as possible. I wouldn't have had the grace. But still, their collective efforts can't fix everything. Bar staff often ...
11 nights sailing the Eastern Caribbean on the Norwegian Gem was my very first cruise experience. I kept my expectations low, but I was pleasantly surprised. Obviously, I have some pros and cons as a first-time cruiser so let's start with the embarkation experience from the NYC port.
Embarkation:
NCL should list the pier number for NYC embarking cruise ships in advance. When I called ...
The departure from NYC was convenient and went well. Having sailed several times with Norwegian we were quickly disappointed with the cleanliness of the rooms. Cup rings and greasy spots on furniture and bad smelling old bedding. Not a good start coming out of a pandemic. The staff was professional but seemed to have a lack luster attitude. Rooms are no longer serviced for turn down since the ...
The Ncl ship used to be good to travel in. However my recent experience (March 2023) was a total disappointment. See below some notably drastic changes we experienced before, during and after the trip to 5 ports from nyc:
1) kids ages 5 and under were in one of 4 hot pools without parent supervision
2) this ship used to have 2 hot pools on upper deck and those are now gone
3) the ...
We have been cruising for 20 years and thought we would give this ship a try
Yet again Grand Turk was cancelled about 3 months before sailing and Bermuda was replaced
We had been to most of the places on our itinerary but thought oh well let’s go !!
The ship is nice even though there are a few thousand people on there quite a few places to hide and keep yourselves to yourself
The ...