"Booked this cruise over a year ago to go in search of the northern lights.Relocation cruise prior to ours was cancelled due to an outbreak of gastrointestinal cases...."Read More
Paulmac190
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1-10 of 66 Newcastle (England) Fred. Olsen Balmoral Cruise Reviews
Booked this cruise over a year ago to go in search of the northern lights. Relocation cruise prior to ours was cancelled due to an outbreak of gastrointestinal cases. This meant some hygiene restrictions were still in place for first few days. This did lead to some inconvenience and slow service. Some toilets were closed. After three days the restrictions were lifted and everything got back to ...
We stayed in the Travelodge, Cobalt Business Park before our embarkation from Newcastle, which was a fairly new hotel. It was really good with the room, hotel and staff being excellent, so I would definitely recommend that as somewhere to stay pre-cruise. We stayed three nights, taking the opportunity to go on a boat ride to The Farne Isles one day with Serenity, which again I would recommend as ...
Always wanted to see the Fjords and this ship seemed like a good size to experience this .We has a good midship cabin near to lifts etc . the dining onboard we could not fault exceptional . The shows were all very good the service of bar staff and restaurant staff again excellent . The only complaint we had that our drinks package which we paid for did not include Sherry yet its cheaper to buy ...
Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot cheaper to do yourself and there were plenty of seats. Guest service manager very helpful as had to move cabins as extremely noisy. Noticed a lot of cutbacks. Eg no conditioner ...
Been with Fred before and loved the friendliness of the staff, the food, the service and the Balmoral is not too massive and plenty of room to sit and relax. The excursions were very disappointing. This is not a cruise for wheel chair users. Malmo had many cobbled streets which make it very hard for the pusher and very uncomfortable for the sitter. It was a bank holiday so 90% of the shops were ...
I consider the price we paid for the itinerary, distance travelled, entertainment, drinks package and cabin comfort (superior interior) was far too much. The A/C in the cabin was rubbish we had the setting off the scale and still found it stuffy and through the night it seemed to go off altogether, maybe to save money- so very poor sleep quality. Obviously we reported this and it was supposedly ...
My wife and I recently took our first cruise. We travelled on Deck 5 in an outer, windowed cabin, on Fred Olsen's Balmoral to the North German ports of Bremen, Hamburg and Kiel dep Newcastle 19 November. To say it was grossly disappointing would be to ignore the few highlights, but even they are too few to persuade us to repeat the experience.
The worst aspect was the selfish and uncouth ...
The reason for choosing this cruise were many One the embarkation and disembarkation port was only half hour from home so we did not have any extra travel to join the ship.TwoThe ship Balmoral, we have sailed on this ship in the past and have had a wonderful time . The food,entertainment and ports of call had always been good. The size off the ship was also to our liking, friendly yet spacious ...
Mainly itinerary and the time of year, less crowded places.
Embarkation swift and efficient at the Port of Tyne. Very lucky with the weather for the time of year apart from Gothenburg and Helsinki.
The food was of good quality and varied, breakfast lunch and dinner. Service in the bars and restaurants was excellent although a little slow in the self service cafe.
The crew and staff ...
Its been 14 years since we did a Fred Olsen Cruise as we have mainly sailed with 5 Star Cruise Lines, but this cruise was from the Tyne and a short 15 minute taxi ride from our home and visiting some ports we had not visited before. So we thought we would give them a try. So glad we did!
Balmoral although an older ship is remarkably well maintained, far better than some lot newer ship we have ...