• Write a Review
  • Boards
  • Log In
You may also like
Dismiss
Marella Cruises Details New Protocols for Resumption of Cruising
Marella Explorer 2 (Photo: Marella Cruises)

Marella Cruises Details New Protocols for Resumption of Cruising

Marella Cruises Details New Protocols for Resumption of Cruising
Marella Explorer 2 (Photo: Marella Cruises)

August 06, 2020

Aaron Saunders
Contributor
By Aaron Saunders
  • Facebook
  • Pinterest
  • Twitter
(6:25 p.m. BST) -- Marella Cruises has detailed its plans for the safe resumption of its cruise itineraries, outlining new health and safety measures along with details of its new "Marella Promise"
The company -- a subsidiary of TUI Group -- revealed the changes in a press release, noting that it hopes to begin operations on October 2 with the departure of the 1,924-passenger Marella Explorer from Corfu.
As part of the new Marella Promise, the company will offer what it terms "Quarantine Free" cruises, offering sailings and port calls in countries that do not currently have isolation measures in place.
The new Marella Promise will also offer customers the flexibility to make changes to their selected cruise whether it is affected by COVID-19 regulations or not. The company also promises that if the line's standards cannot be upheld, or it there are significant itinerary changes, the cruise will simply not go ahead.
For bookings made prior to September 30, customers can move their voyage to a later date without penalty.

New Health and Safety Measures

Marella Discovery's Deluxe Balcony (Photo: Marella Cruises)
The line also unveiled a new list of health and safety precautions it will take once cruising resumes. This includes a health questionnaire and temperature check upon embarkation; the use of face masks onboard and ashore when social distancing isn't practical; and a reduced passenger count onboard.
Luggage will also be disinfected before it is taken onboard the vessel, and directional signage will be installed onboard to aid passengers in navigation.
Marella says public rooms and cabins will be deep-cleaned on a regular basis, and increased sanitization stations will be added throughout the vessel.
Buffets will now be served in conjunction with wait staff, and the vessel's entertainment program will continue but with social distancing guidelines. The same goes for the pool and sun loungers on the pool deck, the latter of which will be spaced further apart.
Passengers will also be encouraged to use Marella Cruises' Navigate app in order to book excursions and dining reservations onboard.
"We're looking forward to welcoming guests back onboard our ships again soon and we're hopeful we'll be able to start operations at the beginning of October," said Chris Hackney, managing director with Marella Cruises. "Our teams have been working really hard to ensure we're ready to give customers the best and safest experience when we can."
How was this article?
Popular with cruisers like you
Masks, Plexiglass and Temp Checks -- the New Normal for River Cruising

Confidence is on the rise -- in Europe at least -- as dozens of river cruise ships ply the rivers and canals of Europe.

In fact, river cruises have been operating safely here since June -- and I was fortunate enough to be on one of the first, A-ROSA on the Douro.

(There has been just one COVID-19 outbreak, on a Croisi river cruise ship in Portugal at the end of its cruise, infecting two passengers and five crew members.)

However, all these lines have one thing in common -- they are all European. The huge fleets from U.S.-based cruise lines in Europe such as Viking, Uniworld and AmaWaterways are idle, except for one.

In cooperation with the German tour operator e-ho

Virgin Voyages Introduces New Cruise Itineraries for Valiant Lady

(4:55 p.m. EDT) -- Virgin Voyages introduced a series of new itineraries for its second modern cruise ship, Valiant Lady, for the 2021 cruise season.  

After debuting in the Mediterranean next year, Valiant Lady will join sister-ship Scarlet Lady in the Caribbean for the 2021-2022 winter season. The ship will also inaugurate a series of new Caribbean itineraries for Virgin, including six- and eight-night sailings along with two brand-new destinations in the Caribbean.

Beginning in November 2021, Valiant Lady will offer six-night voyages roundtrip from Miami that call on Roatan, Honduras; Costa Maya, Mexico; and Virgin's own Beach Club at Bimini in the Bahamas.

Eight-night cruises wi

Photos From Paul Gauguin: Cruising Has Resumed In Tahiti

(11:50 a.m. EDT) -- After a false start this summer, Paul Gauguin has resumed cruising in Tahiti and the South Pacific -- and Cruise Critic has some pictures to prove it.

Elaine Fiorina, of Rancho Mirage, California, is onboard the vessel as it sails the Society Islands on a weeklong cruise from Tahiti. She's one of 54 passengers onboard the ship, which can usually hold 350 guests.

It's the third sailing with international passengers from the single-ship line, which was bought by the French cruise company Ponant last year. Synonymous with South Pacific cruising, Paul Gauguin had started cruising with local residents in mid-July after French Polynesia developed strict testing criteria f

Carnival Sells Fascination, Delays Restart of Four Other Cruise Ships Into 2021

(4:25 p.m. BST) -- Carnival Cruise Line today confirmed the sale of Carnival Fascination, along with sister-ship Carnival Imagination, and announced further suspension of sailings for four other ships until after their scheduled 2021 drydocks.

The 1994-built Carnival Fascination had until recently made its homeport in San Juan, Puerto Rico, where it sailed weeklong voyages to the eastern and southern Caribbean. While a buyer wasn't announced, it is expected the ship will be sold to shipbreakers in Turkey.

Sister-ship Carnival Imagination, built in 1995, arrived this week off Aliaga, Turkey where it will be run aground for final demolition. The ship had been based for several years in L

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.
Cookie Consent