"All in all, this was a good cruise with good staff, perfect weather and a good set of stops around Southern Europe, although I really do hope these cost cutting and recouping exercises are not a permanent fixture, particularly on the port taxes and charges on drinks.The (fantastic) veal chop had been replaced with a (less good, but still nice) pork chop, and the rossini now has a 10$ surcharge (which is really $13 after service and port taxes - more on the latter later!..."Read More
Mid ship / Deck 9 Balcony Room
Pros:
Excellent / Great food (all beef is angus beef) - never over cooked as we experienced both times on Royal Caribbean. By far the best food on any cruise line we've experienced.
Excellent customer service
No seasickness due to captain/pilot's experience on large swells on last day of cruise
No lines for Starbucks
Cons:
*No place to get away ...
We have cruised multiple times with multiple cruise lines this was such a disappointment to our group of 10 and a 16 month old. I will make this easy to review:
1. Long waits for everything
2. Since the casino is so large and covers so much of the 6th floor on the boat there is a constant smell of cigarette smoke on the floors above and below.
3. The kiddy pool is the size of a blowup ...
I have cruised other cruise lines several times. This was my first trip on Norwegian. The good thing about the ship was that we had a nice balcony room, that was soundproof even though near the elevators and stairs.
The rest was very poor.
1. Food was terrible. They did not even have the choices they listed on their website as their standard menu. They served the same core selections ...
Chose this cruise because of the itinerary and price. We found the overall ship to be in good shape and clean. The staff was excellent and very helpful. Stayed in a Haven suite and found the cabin to be clean and good size for my wife and I. We found the food to very good and restaurant staff to be great. The casino on the ship is the biggest we have seen on a cruise ship and really liked ...
I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED?
I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
We chose this cruise because of our past experiences with Norwegian. In the past we have been extremely happy with the line. We were not Haven guests on this trip. We also had friends who cruised for the first time and were deciding if they would like this type of trip.
Overall the trip was average to below average WRT service,the room and bed, The cleanliness of the ship, casino prices, and ...
This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...