Western Caribbean Norwegian Gem Western Caribbean Cruise Reviews

It has been a LONG time since we have been on NCL and it will just as long before we return. While the Gem itself is a nicely appointed in the common areas and the main dining room was quite nice, service support outside of the room attendant who was excellent was hit and miss. Some of the wait staff in both the main dining areas and specialty were quite good and others acted like newbies which ...

The staff were friendly and helpful. For the most part, waiters were attentive, but the food left a lot to be desired. I’m not a picky eater, but I had trouble finding one entree that appealed to me each evening in the main dining room. The best dessert was usually the sherbet or ice cream choice. I got food poisoning the third day of the cruise as did another guest I talked to. Since the food is ...

The good to great-staff and food in Moderna and Cagney’s for Exclusive breakfast/lunch! Our cabin steward and butler were amazing as we had a Club Penthouse Cabin. Our concierge was amazing! The Panama Canal Lock viewing was fantastic from our forward balcony. The rockiness of a forward facing balcony however, on the first night was a bit terrifying and sea rockiness does not usually bother me. ...

This was a celebratory cruise for my 60th. A once in a lifetime to be totally ruined. Main restaurants had same menu in both for all 11 nights. Waiting time was over 30 minutes. The food was raw and had to be sent back. By now husband had finished his meal. Finally arrived and there was more fat on the meat than meat. The total disorganisation of getting people off the ship in ...

this was our 6th cruise and we always wanted to go to Panama. Everything was fantastic from start to finish, the crew, staff, food excurtions, weather we had cruised on Royal Caribean Harmony of the seas in 2018 and we felt it was too big for us, Norwegian Gem was a better size , we got to know a lot of people , we want to go back tomorrow. First time my wife and I had a cruise alone ...

We had the best time on our Panama Cruise on the NCL Gem. The staff are reallly the gems of this ship! Everyone was so friendly and helpful. You really had the feeling they all just wanted you to be happy and have a good time! The ship itself feels cozy and warm. It's beautiful and has so much entertainment. We had wonderful musical acts, magicians, comedians. Entertainment on this ship is so ...

They need to continue to market the beauty of the ship, because that's all they have. The ship entertainment is horrifically bad. By far the worst cruise I've been on. The cruise director and his staff were incredibly terrible. There weren't but a couple of activities per day (that weren't self led) and they were dumb things like cup flipping and popping balloons etc. The professional dancers and ...

My girlfriend and I were dying to get back on the ocean after the Pandemic. We had already had two cruises cancelled and this one was one of those, "let's just put a fall cruise on the books" type arrangements. Little did we know at the time, it would be our first cruise back. NCL is operating at reduced capacity with fully vaccinated crews and guests. This means, all the cruises right now ...

Cruise was amazing. We were booked to use their transfers. There was over a 3 hour wait at Miami airport. So we didn’t use the transfers $50 a person, and took a cab for $25 per trip. I’ve been trying to get my money refunded but heard from them in the initial request. I countered a response and have not heard anything since, over 30 days. I will never use their transfers. They’re a rip off and ...

We disembarked 2 weeks ago today on 10.03.21. I wrote another review from our 1st cruise on NCL Gem after we disembarked on 09.05.2021. It was such a wonderful ship and cruise that I have to write another review. We did the Western AGAIN. We've sailed on NCL Sky, Escape, Epic and 2 times on Gem since our kids bought us our 1st sailing as a Christmas gift on Sky in 2017. I believe we are ...