"In fact they have no turn-down service at all.Leaving the ship we were obliged to take a half mile walk to the dock gate as no shuttle bus was provided...."Read More
Radford007
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1-10 of 254 South America Norwegian Sun South America Cruise Reviews
We took a 16-day cruise from Buenos Aires with the Norwegian Sun in February 2024.
We chose it based on the itinerary and the company's good references. The itinerary was good.
The problem was the ship: When we arrived the cabin smelled of cigarettes and bathroom. At night we noticed that there was an unbearable noise coming from the air conditioning.
On the second night when we entered ...
I’ve cruised with NCL several times in the past, most often with Celebrity so I have some recent experience to base my review. Overall, Cebebrity outperforms NCL. The cruise was good overall but a few details left us disappointed. Most foremost was the food. It just fell flat, both in the dining room and buffet. Normally we don’t choose premium dining because we are fairly satisfied with the ...
We chose this cruise because of the canal transit and the South American itinerary.
A week or so out there was a change to the itinerary, dropping the first stop in Colombia (Santa Marta), changing Panama City to Colón, and adding an extra day in Lima. I haven't seen an explanation for the change, and while the extra day in Lima instead of Santa Marta was a decent trade, Colón for Panama City ...
The crew were excellent. Most of the entertainment in the theatre were your dancers and singers Most cruise lines are reducing the levels of service and amenities provided. NCL has taken this to the extreme. There are no toiletries; no bath gowns; no chocolate on the pillow at turn-down. In fact they have no turn-down service at all. Dirty towels remain on the floor until the next day (often the ...
We chose this trip because of the ship and the itinerary. We prefer the small ships because they have a more personal and intimate feel to them compared to the big ships like the Bliss, Epic, Encore etc.
The entire cruise experience was great. We had a balcony stateroom and it was very spacious and comfortable. Yes, the ship is older so the room does show some wear and tear but it was very ...
This was the second time we'd sailed on the Norwegian Sun but we enjoyed the first time more and noticed some subtle changes which had made the cruise more expensive. We like the ship because it is smaller with 2,000 guests. The State Rooms, the Dining, the Bars and the Entertainment were all excellent.
The Service in some departments however left plenty of room to improve particularly around ...
We chose this cruise to see some of South America and cruise through the Panama Canal. We have traveled on the Norwegian Sun previously and had a good experience. The ship was upgraded last year and looks good. The staterooms are now elegant and other areas of the ship nice. This was a repositioning cruise, so there were seven sea days, which was a bit much for us, as we don't participate in ...
This was a 18 night South America Cruise from Santiago Chile to Miami, FL. We choose this cruise based on the itinerary. The ship is old...built in 2001 and refurbished in 2018. Our Cabin was a Vista View Junior Suite on Deck #10 (0067)...on the very back of the ship. The size of the balcony was average. This balcony provided an excellent view for the Panama Canal crowding. The Junior Suite ...
I wanted to cruise the Panama Canal and this trip was available at a suitable time. Life aboard ship was excellent as we were made to feel like part of the Norwegian family. The dining experience was superb but all the staff made us feel comfortable in their home. I enjoyed having a choice of cheeseburgers or pizza for lunch. I am a bridge player and was very pleased to find that Norwegian had ...
1.Excursions were poor:
a. One poor English-speaking guide without a microphone for 40 people If your in the back of the bus you hear nothing.
b. Excursions were not as advertised. I paid over $260 to go to an island to get pictures of South American birds but we never got on the island we were to go to and I feel very cheated.
c. The setup for boarding excursions is poorly ...