My wife and I have sailed on 4 cruises to various places. We have sailed on Royal Carribean and Norwegian. The most recent was on Princess to Alaska. The boarding experience was lacking. Very long line and not very organized. We told the person to use the main credit card for the secondary passenger, but apparently that did not happen, so we were called back down to guest services during the ...
While most of the staff were very friendly and go out of their way to help you, guest services left must to be desired. Unless you purchase upgrades and shore excursions, don't expect must. Preferential service is give to passengers who pay the extra money, the rest of the passengers' needs are only seen if the staff has time. This includes disembarkation times at ports. If you stop at a port that ...
We went on a miniAlaska cruise from Vancouver, ending in Seattle. The checkin process in Vancouverwas poorly organized. We ended up standing in line for over an hour. The ship itself is OK but in need of upgrading. Staff for the most part were friendly and helpful. We disembarked to have lunch in Ketchikan. When we returned there was a very long line to get back on the ship. Only one ...
We are loyal Princess Cruise passengers, and this was our tenth cruise with Princess, first trip on the Crown Princess. While Alaska was absolutely amazing, we were really disappointed with the experience on the ship. The food was probably our number one issue, with very few choices on the boat and a very lackluster buffet. The variety wasn't there, and they often put out stale and old items. One ...
The ship's decor, stateroom and cabin attendant was quite reasonable. Entertainment was some good, some bad.
Not reasonable were two things, food and post cruise medical claim service.
FOOD: Admittedly, companion and I ate at standard restaurants to test what we already paid for. With few exceptions, breakfast through dinner, the food was far below mediocre. Dry, off-tasting scrambled ...
People choose a cruise based on the itinerary and based on ship accommodations. In both cases, Princess let us down. We signed up for a 7 day Alaskan cruise which was supposed to have 4 stops. One was in Victoria Canada, the day before we disembarked. We knew it was an evening stop 7-11pm. There were a few excursions worth doing. But two months before our sail date we were told they wouldn't ...
I chose this cruise due to what seemed like a great price without the 100% single supplement that Princess usually charges. My cruise was 14 nights in duration, not 7 nights, so leaving Vancouver and returning home at the end.
My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket. It seems as ...
Decent cruise. Staff was polite, professional, and very helpful.
Ship itself was clean and well maintained.
Sometimes the elevators had a bit of a wait, but nothing horrible.
Long lines/wait for gelato. Food was ok. Not fantastic, but not bad. Hard to get reservations at the desired times - but we were able to tag into other cruise-mates reservations to make it work.
Room service ...
It was recommended by our travel agency so I will try to be fair but also clear on my assessment.
Outstanding service and cleanliness all the employees were top notch with friendliness and helpfulness.
The food in the buffet was cheap and really poor quality the other restaurants on the ship were very good but beware the cost will stifle you to a point you will lower your view they of them ...
I was impressed with both the quality and variety of food in the main dining room as well as the availability of food in Horizon Court (buffet). I enjoyed the variety of equipment in the fitness centre as well as the availability of beach towels on the open deck. The selection and quality of entertainment on the stateroom tv was impressive as was the service that I received from select crew ...