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Cruise Ratings
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Sail Date: February 2019
I haven't sailed with Princess in years and thought I would take a February cruise on the Regal as it had 3 sea days. Overall it wasn't a bad trip. My girlfriends sister really talked up the ship so I had high expectations, and ... Read More
I haven't sailed with Princess in years and thought I would take a February cruise on the Regal as it had 3 sea days. Overall it wasn't a bad trip. My girlfriends sister really talked up the ship so I had high expectations, and after sailing on the Regal I was somewhat disappointed. First the food, the breakfast buffet was well appointed but by day 4 it was getting old with the same items. I really enjoyed the eggs benedict, and discovered they only had them out 2 mornings. For my birthday she insisted that we ate at the Steakhouse. The service was fantastic but I wish we could say that about the food. My ribeye was very chewy and her filet which she wanted medium well was very well done. The burgers served at poolside were great and the pizza wasn't bad if it just came right out of the oven, otherwise forget it. We opted for anytime dining and this was a first for me. The servers did a great job but the food.....well it wasn't the quality from my past dining experiences. One night I ordered linguini with claim sauce and it was served lukewarm. Some of the dinner items shocked me......fried chicken with fries and coleslaw? Which ended up being 2 very small pieces of chicken. Our last night was an American night theme so I guess they were justified putting meatloaf on the dinner menu ! That spoke volumes how they are cutting back! So much for standard surf and turf. A small filet with several pawns. The lobster tail was offered separately on another night . Our room was nicely appointed and clean. However the table on the veranda was rusty and had very old soda rings embedded on the top. Seriously, how much could a replacement cost them in the quantity they are buying. Our room steward did his job, and never went the extra mile. With all the cruising I have done one thing has always stood out. They are all so nice to you from the time you board the ship until.......the morning you disembark. That's when their true personality shines. I am never one to demand anything and have always tipped them well. I just think the cruise lines need to tell them to crack that one last smile as your passengers leave because that's the one they will remember! Read Less
Sail Date: February 2019
Picked the cruise as a B2B with the Western Caribbean cruise leaving a week earlier. Must preface all remarks that we were one of about 6 who developed Influenza A for the whole week. Also I am a retired physician. I caught this flu ... Read More
Picked the cruise as a B2B with the Western Caribbean cruise leaving a week earlier. Must preface all remarks that we were one of about 6 who developed Influenza A for the whole week. Also I am a retired physician. I caught this flu the last day of the previous cruise even though I was vaccinated. Likely came from another person who was not US citizen. Take-home—maybe consider getting more than one flu vaccine making sure you get the flu endemic to the area of travel. This flu is aerosol transmission meaning all the great handwashing will not prevent. And have to credit Pricess with running water hand washing stations at the Horizon cafe. Even though many just blow by with proper hand sanitation. Medical staff was excellent. Didn’t agree with a one day quarantine, so stayed to cabin most of the week. Which was good as on day 3, I spiked a temp to 101.2 on Tamiflu and could have had full run of the ship. The problem was the “Unlimited Beverage Package” I had purchased pre-cruise. Some computer glitch told my wife that I was not on the package for the second cruise. Obviously too ill to drink. After day 4 I was told we were on the package after all, just a computer glitch. Princess finally agreed refund of three of those ambiquous days but still wanted to charge me $275 for the four days I was medically unable to drink while I sequestered myself in my cabin so as to not infect anyone else. Problem with decisions like this is that apparently there is no one who can make decisions onboard in real time. All issues have to be reported by email to Princess central and then acted upon days later. Princess should have comped all drinks and even our cruise fare as we prevented a possible pandemic in my opinion. That may be an exaggeration, but we are home still feeling under the weather. Too ill to see what Princess has decided. Room M427 DO NOT TAKE. One floor under the furniture serving the aft LIDO deck and the ice cream station. At least two times in the evening they rake the furniture with no plastic foot protectors across the floor for cleaning. It makes unbelievable cabin noise in the cabin ceiling. Some tips shared by me on cruise one by a 1400 day Pricess passenger. If you like Scotch order a Rob Roy, no bitters, no vermouth and you get two shots of Scotch for the price of one drink. Did the Chef’s table on cruise one, very worth the $115 per person charge and you get a free cookbook. Immediately on boarding call for a place on the wait list. Rum Runners work fine if you need to bring small amounts of alcohol onboard. No problem with locking you luggage with TSA locks. Ours were not violated. Read Less
Sail Date: February 2019
We have taken 20+ cruises and chose Princess this time because we were traveling with 8 other people who chose this ship and itinerary. Princess always has beautiful ships and this was no exception. We booked a "balcony deluxe" ... Read More
We have taken 20+ cruises and chose Princess this time because we were traveling with 8 other people who chose this ship and itinerary. Princess always has beautiful ships and this was no exception. We booked a "balcony deluxe" instead of a regular balcony because this room includes a sofa bed and provides a little more space. (The balcony rooms are small.) The room was very nice, but the balcony was very small. On other ships our balconies usually hold both a chaise lounge and one regular chair with a table, but this balcony only fit two small chairs and a small table. The ships breaks "break up" in several places, so it is a little more difficult to just walk from one end of the ship to another in several areas. Elevators required a more extended wait time because people needed to use them to even go up or down one level. (This is just a fact, not a criticism because I understand there were mobility limitations for many of the guests.) We usually just took the stairs. Without exception, the food in both the buffet and dining room were absolutely fabulous. Everyone thought the choices and variety were excellent. There were a lot of activities offered, but we felt most were geared to a more senior crowd (which was 80% of the ship.) We would have preferred more festive music on the lido deck while sunbathing, but Princess usually showed movies on the large screen TV during the day. At night it was great to watch the "movies under the stars", but I prefer not to watch a television during the day on vacation. It was lovely in the evening sitting under the stars on the cushioned chairs with warm popcorn and a blanket, watching movies. Service was excellent and Princess has the most efficient boarding and disembarking procedures of any ships I have been on. As far as the ports, Princess Cayes was as expected. You are tendered ashore where there is a large beach with shops run by the ship. A buffet was included that served hamburgers, hot dogs, sausages, ribs, and salad. The food was very good and plentiful. They also provided ice water at the end of the buffet line. As far as the beach, it is quite rocky on the shoreline and when walking into the water, so I would recommend wearing water shoes. I purchased a "clamshell" online prior to the trip. It is $40.00 and covers two people and two beach lounge chairs. It was great to have some protection from the sun and was well worth the money. It is a good idea to preorder since there are a limited number available. There is not much to do but enjoy the beach on this excursion. St. Thomas is absolutely beautiful, with lots of excursions available. We went on the St. John Catamaran Sail, Snorkel and Beach tour. It included a 45 minute ride out on a catamaran to St John where the snorkeling was great. Honeymoon beach is a beautiful spot. We saw lots of tropical fish, an eel and sea turtles while snorkeling. The boat ride back included snacks, rum punch, mimosas, etc and was worth every penny. Larry and his crew took excellent care of us. St. Maarten is also a lovely port where you can just walk off the pier to the shopping areas. Water taxis cost $7.00 round trip to take you to Phillipsburg where there are streets full of shops, restaurants, bars, etc. (We just took the 20 minute walk there.) The only negative is that all the shops closed at 5 p.m., so plan your day accordingly. There were many tours available but we just wanted to walk about on this day. I would definitely come back to see more of St. Maarten. We were told by locals that the french side of the island had been hit very hard by the previous storms and pretty devastated, so we just stayed on the dutch side for this trip. We will definitely be back because there is so much more to see. This ship was using the new medallion program throughout the vessel. It was nice to just approach our cabin and see it recognize us and just unlock, but many of the staff were still having difficulty with their devices recognizing and reading our medallions when purchasing something or when using slot machines in the casino. The medallions replaced the previously used cruise cards. You could wear them around your neck on a necklace or put them in your pocket. I purchased a clip ($5.00) that held the medallion and attached to a belt loop on your clothing. It was very convenient and had an elastic line that stretched out so I could just pull the medallion line out to make purchases without disconnecting it from my belt loop. This was much nicer then having to wear something around my neck. We had some difficulty with some of the APPs associated with the medallion (like linking with our shipmates to help find one another), but I am sure it will get better with time. Read Less
1 Helpful Vote
Sail Date: January 2019
Beverage package a joke. You paid for unlimited sodas, juices etc. And 15 alcohol drinks and they only give you one at a time! Couldn't even get 2 to take to your room! Had to keep walking back. Much to their surprise if you did use ... Read More
Beverage package a joke. You paid for unlimited sodas, juices etc. And 15 alcohol drinks and they only give you one at a time! Couldn't even get 2 to take to your room! Had to keep walking back. Much to their surprise if you did use all 15, then they could have sold more to you! Felt like a teenager being watched. Get up early for an excursion to meet in theater just for them to make a big announcement it was cancelled! We could have slept longer. Need better system to notify guests! The hot tubs were not hot. Our stewardess was wonderful and very attentive to what we needed. The process of getting on the ship was smooth. Leaving was easy, but we were anxious to leave! Advice if you want to visit an island, book an all inclusive resort and explore at your own pace. Having "MAMA" ship control your much needed time off for a working person not relaxing at all. Read Less
2 Helpful Votes
Sail Date: January 2019
Princess cruise was always our go to cruise and loved the Regal but they are trending in the wrong direction IMO. Cutbacks on every front - skimping and saving wherever they can. Entertainment was bad, same old and tired stuff - time to ... Read More
Princess cruise was always our go to cruise and loved the Regal but they are trending in the wrong direction IMO. Cutbacks on every front - skimping and saving wherever they can. Entertainment was bad, same old and tired stuff - time to invest in new production shows !!! The comedian was the absolute worse ... just NOT funny at all ... embarrassing really. No live bands at the pool. They try and stick the solo steel drum guy everywhere as "LIVE" music - brutal after the first song. Staff on the ship look like they are for the most part all drawn out and at the end of their contract and just putting in time. This cruise was so bland and boring despite our efforts to try and spice it up. The only saving grace was the games shows we went to that were fun, funny and entertainment. Also, as corroborated by many, for some reason the cruise director Lexi just didn't really translate into a good cruise experience. Read Less
1 Helpful Vote
Sail Date: January 2019
This was our first time sailing on the Regal Princess. We have been on about 9 other cruises with several cruise lines. We chose this cruise because we wanted a modestly priced trip that included warm weather, beach time, and a new place ... Read More
This was our first time sailing on the Regal Princess. We have been on about 9 other cruises with several cruise lines. We chose this cruise because we wanted a modestly priced trip that included warm weather, beach time, and a new place to visit. The Regal is huge with lots of activities to occupy people but still had places you could get away from the crowd. We had been to Fort Lauderdale on Dania Beach last year in January and had enjoyed a dinner at The Rustic Inn. Lobster tails, Queen crab clusters, and Hurricanes to drink. Yum! Plus there is a free shuttle from the restaurant that will pick you up and return you after dinner. Both our embarkation and disembarkation were quick and smooth. This was our first trip using the Ocean Medallion. It was useful to find the location of cabin mates, opening the cabin door, but still has a few challenges to work out. We had up graded to a balcony from an inside cabin. Our room was clean and had a good layout. The bathroom was functional with enough storage for us. We did the Anytime Dining and met many new people and learned of their travels. The food was very good with a nice variety to choose from. We ate in the buffet for breakfast. It is very large and divided into sections. The area is kept very clean, and the foods are at the proper temperature. Finding a table can be a challenge, but with a bit of patience we always found a spot. The singers and dancers were top notch and the comedian had a packed house. He did another show the final night and the 2nd showing only had about 10 seats left. We enjoyed several massages at the spa. The Enclave was wonderful and great to use when the weather outside was rainy. We knew a couple of the staff from our Panama Canal trip last year aboard the Coral Princess. It was wonderful to see them again. Thanks for the beautiful nails Monique and you are doing a great job as the Asst. Spa Manager, Kudzie. Princess Cays was cancelled due to high waves and bad weather. (It would have been a scary tender ride and probably not safe.) It was our first time on Jamaica and we did the Explore Jamaica tour and visited a beautiful garden. On Grand Cayman, we toured the Crystal Caves. So beautiful! They provided bug spray and our tour guide was very informative. We visited 3 caves. We saw many beautiful formations, a pool with special lighting, and bats. This is a fairly new operation and they have plans to add more caves and even zip lines in the future. Our last port was Cozumel and we took a tour to Chichen Itza. This was one for the bucket list. We have been to several Mayan Ruins and this one was always out of reach due to cost or distance. Thanks to a fairly new road, we took the 35 minute ferry ride to the mainland and then ~2.5 hour bus ride to the ruins. We had 30 minutes of guided tour plus 30 minutes on our own. You can't climb on any of the ruins, due to inappropriate usage from previous tourists, but it was still so impressive to see such a tall structure. Read Less
Sail Date: January 2019
There were countless activities and entertainment options - and all of the highest quality. Definitely arrive 30 minutes early for the evening shows in order to get a seat. The performances are exceptional. I have celiac disease ... Read More
There were countless activities and entertainment options - and all of the highest quality. Definitely arrive 30 minutes early for the evening shows in order to get a seat. The performances are exceptional. I have celiac disease (gluten allergy) and the staff went above and beyond to make sure I had many delicious options. Each evening at dinner Valentin showed me the menu for the next evening so that I could make my choices and the kitchen staff would be able to custom prepare anything on the menu. Our waiters were Marco, who was professional and pleasant, and Eugeniu, who was also impressively professional but also hilarious. He had us laughing hard at every meal. We did an excursion at each of the ports. The only one we wouldn’t recommend was the Fury catamaran and snorkeling tour. There were over 100 people on the catamaran, which was fine as there was lots of room. But during snorkeling the crew worked hard to keep everyone together in a small area (for safety reasons) so I usually had someone’s flippers or body parts in my face as I was trying to see fish and the reef. Other people seemed to enjoy the experience so it may just be me (and my husband) who were bothered. But next time I would look for a company that brings much smaller groups. Read Less
Sail Date: January 2019
Princess is our preferred cruise line. Staff and services are superior to other cruise lines. This was our first voyage aboard Regal. The medallion status is amazing....very comparable to Disneys wristbands. The food and dining ... Read More
Princess is our preferred cruise line. Staff and services are superior to other cruise lines. This was our first voyage aboard Regal. The medallion status is amazing....very comparable to Disneys wristbands. The food and dining experience is the best of all the cruise lines we have experienced. Every single crew member was exceptional. Everything was positive. Cannot think of one area that could use improvement. Enclave spa was superior. The sanctuary and spa services are the best. Medallion status expediates embarkation. The VIP lounge for elite and platinum passengers is an added bonus. Light breakfast was available while we waited to board. The interactive portals is a fun feature on the Regal. Complete the puzzle scavenger game and earn a T Shirt. New restaurant Alfredos is a nice addition. The Enclave spa is well worth the extra fee. Best I have used on cruise ship. Make sure to download all apps prior to arrival. Best internet on a ship. Very impressed with speed of medallion net. Highly recommend the Regal. Very positive experience. Good entertainment. Comedian Steve was our favorite show. Read Less
2 Helpful Votes
Sail Date: January 2019
This was our second cruise with Princess in the Caribbean. We were very pleased with the first cruise and this second one didn’t disappoint. The Regal Princess is a new ship so the cabin and all public areas were in excellent condition ... Read More
This was our second cruise with Princess in the Caribbean. We were very pleased with the first cruise and this second one didn’t disappoint. The Regal Princess is a new ship so the cabin and all public areas were in excellent condition and very attractive. We particularly enjoy the Piazza area on Princess ships. This is a great central area to relax, people watch and enjoy a variety of entertainment. We’ve also sailed with Celebrity and Holland America but haven’t encountered anything similar. Regal Princess is a large ship but we never felt crowded and were always able to find seating on deck and in dining and public areas without any trouble We celebrated my birthday on this trip and were surprised and delighted with the way this special day was recognized by Princess. I received two gifts - $50 off a spa treatment and one cover charge in a specialty dining room (a $29 value.) The food was very good - especially in the specialty Crown Grill restaurant - and service was excellent. We took a 5 day cruise on Celebrity Infinity just a few weeks before so were able to compare the two lines and Princess was the clear winner. Excellent embarkation/disembarkation process (Celebrity’s was chaotic), better food, better ambience, etc. The only downsides were weather related. We missed the stop at Princess Cay due to high winds which prevented tendering in and had one cold and wet shore excursion when it rained heavily in Jamaica. We will definitely sail with Princess again. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise for my parents and we sailed with 9 family members. This was my 5th cruise and the embarkation was the smoothest I have experienced. The ship is new and beautiful, staff are friendly and professional, and the food is ... Read More
We chose this cruise for my parents and we sailed with 9 family members. This was my 5th cruise and the embarkation was the smoothest I have experienced. The ship is new and beautiful, staff are friendly and professional, and the food is awesome - even in the buffet. The selection was broad, including vegan and vegetarian options, and even sugar-free desserts for diabetics like me. The menu in the sit-down dining rooms were excellent and varied. We had people with food allergies and the staff were beyond accomodating.The entertainment was very high quality, from music and dance shows to a very funny comedian and a great Beatles tribute band that had everyone singing and dancing. You do need to go at least 30 minutes before the show to get a seat. There was lots of other entertainment too - really something on the go all the time. The shore excursions were varied and interesting. We chose a jeep tour in Cozumel and although we had 2, 20 year olds travelling with us, you had to be 21 to drive the jeeps. This information was not provided in the ship's excursion brochures - just a warning. Overall, would highly recommend this ship Read Less
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