Service was sub-par compared to other cruise lines. Reservations are required for dining room & impossible to get. Waiting in line for meals is the norm. You don't have a set seating time, table, or server.so meals are anonymous. Cabibs were VERY small not well cleaned. Mold in showe, shower gel and shampoo, and toilet not cleaned once the entire week.Room service is SLOW; 90 minutes minimum ...
We booked a b2b cruise with this being the second leg. This was our 7th cruise with Princess. The ship was beautiful and well maintained. We had a standard balcony cabin, aft on deck 15 (Marina). We really liked the location; one deck below the buffet. Our cabin steward, Richard, looked after us really well. The reason for the overall poor rating was the terrible service in all the ...
We were pleasantly surprised when we were upgraded to a beautiful mini suite in front of the ship. Princess has always been our go to cruise line. The cruise workers were exceptional like always,no complaints. But the buck stops there. This was our 19th cruise with them our 50th in total. However, we were so disappointed with the shows, the entertainment and also the quality of some of the ...
We chose this cruise mainly because it was going through the Panama Canal which was fantastic, but unfortunately two of the original stops got cancelled, the stop in San Juan Del Sur, Nicaragua got cancelled just a short time after booking and Grand Cayman got cancelled as the swell was to bad for the tenders.
Pros:
All the staff were excellent
The Medallion App seemed to work well
The ...
Went on this cruise as my sister-in-law lives in the area and wanted us to go on another cruse with them. Unfortunately we have really only had marginal to poor success with Princess Cruises. First let me start that we were both gold medallion suite guests as well as having purchased the Premier Package. We arrived at the port at our assigned times yet had a 45 min wait to get into the terminal. ...
We felt our experience on Ruby Princess was far less than we had experienced on other ships . Let’s start with the buffet. Although what was there tasted good the selection was like eating at “Old Country Buffet.” Cheaper cuts of meat and less variety. We also felt the entertainment was not of the quality we had experienced before. There was a very limited number of performers. Even though ...
We’ve had 18 cruises mostly with Celebrity. We booked Princess for the itinerary and as we were travelling with friends ( there first time) we decided on Caribbean Princess. Did not look at the age of the ship nor read reviews. We’ve always had great holidays with Celebrity (now we use the saying NOT-to fix something that wasn’t broken).. and Celebrity were coming home… NEVER USE PRINCESS ...
We chose this cruise because we liked the itinerary. This was our first Princess Cruise and we were disappointed. There were 4 sea days and many of the events focused on encouraging passengers to spend money on spa services. Some of the game events were better appreciated if you could participate in the game by buying some of the game items. We bought Deal/no deal tickets for $50 for 3 ...
The Ruby Princess was built in 2008, refurbed in 2018 and surely must be due for another upgrade. It's clean but terribly drab and grossly underwhelming. There are three main dining rooms and each evening all three serve the very same menu. It would have been nice to have a choice of cuisines, i.e., Italian, Continental, French, etc. The food was really not good, the portions were small and ...
I don’t know where to start:
We cruised from Dec 18th-28th Christmas cruise. We have never cruised this class of ships and never will again.
Embarkation was a night mare we were standing in long lines both blue and green were mixed up, and the staff had no clue what to do. We finally got our medallions, and went into a bar to get a drink, ordered the drink from a waiter and he took off ...