We froze in san francisco till after midnight, told there were sandwiches at hyett, not true. Ship didn't leave until 2am on the 13th so we miss a whole day. No farewell party. Princess, $25.00 will not save your reputation. 2 days later, found fridge wasn't working and my husband's meds went bad, they couldn't find anything to replace it in any mexico ports. Our last port and the rest of our trip ...
We thought this would be a wonderful, relaxing cruise. Embarcation took hours, even with a designated time to arrive. I had expected that it might be a little cold or rough going out of the Golden Gate, which it was, but it only got worse. I had tried to find out what a Pacific crossing would be like, but I couldn't find any information. It was cold and very rough, day after day. The ship ...
16 day Hawaiian cruse. We have cruised with other cruise lines multiple times. Complete disappointment on almost every aspect.. food entertainment, staff, customer service, and the boat itself. Our first time with princess, but others in our group has sailed with Princess 8 times in past and they were also highly disappointed and stated it was completely different then years past. Something has ...
5 days out of 16 the toilet pump did not work.
Last 3 days of the cruise they run out of items for juices that we prepaid. Lots of the cabins had this issue
The SPA over charge for bad services and the only thing they want is to sale you creams. They claim that they have to pay for room and board and they only get paid the tips nothing else.
Sauna did not work for 13 days
Showers at ...
We chose this cruise, California Coastal, so we didn't have to fly. I called the 800 line at Princess directly to get all the details for the cruise. The trouble began with the first call. I first inquired about the need for a passport since mine recently expired and I was concerned if one was needed. They told me no passport needed just a valid i.d. Driver's license would work fine. I called back ...
Ship was extremely crowded. Embarkation took hours. Layout of the ship is confusing. A lot of people mentioned their difficulties with the ship layout. Ship is old and needs a lot of repairs. Wires hanging. Elevators required long wait times. Ship specialty restaurants were all booked as well as afternoon tea. So disappointing to not be able to eat in one at least once. Food in dining room also ...
The first 4 cruises with Princess were great. Then we did a Norwegian cruise in the Mediterranean and came back to Princess on an Alaskan cruise. If something could go wrong, it did. To start, there were no warnings that covid was present on board, so we did not take the proper precautions and we both caught covid halfway thru the 11 day cruise. We brought two covid tests with us...just in ...
Wanted an Alaskan cruise.
Their website was the worst ever...embarkation was a nightmare (3 plus hours from line up to line up)
The food at buffet was not eatable at times and lots of it was recycled.
The water tasted like chlorine and coffee (both free and paid for was the worse ever)
We found the hard way that cruise ships are a magnet for viruses.
Half the way we all got sick and ...
Chose cruise for destinations and celebration of 50th our anniversary and a 75 birthday.
Food very average. I compared it to a step up from the Golden corral. Formal night diner proportion and selection undesirable and embarrassing to us for the wait staff to serve it. Overall communication insufficient. No Port talks as to what to expect or what to do if not on an excursion. Pay as you go ...
The Crown Princess is an aging ship in need of some updating. Staterooms and public areas look past their prime. Some upholstery shabby, décor dated.
Dining room menu seems to be in rotation every few days. Nothing of interest or originality. Poorly prepared at times and often smothered with some gravy or sauce seemingly meant to cover up what lies beneath. One of the more common offerings ...