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2 Helpful Votes
Sail Date: November 2018
Everyone chooses this ship because they want to see Havana. It's a very popular itinerary so like many others--by the time we booked only oceanview cabins were available. The cabin was so small that one person had to be on the bed while ... Read More
Everyone chooses this ship because they want to see Havana. It's a very popular itinerary so like many others--by the time we booked only oceanview cabins were available. The cabin was so small that one person had to be on the bed while the other person walked down the narrow aisle to the desk and bathrooms. The bed was basically boxed in on 3 sides and if you aren't capable of climbing over your bed partner--then don't book on this ship. Did I say that the cabin was small--I think the smallest in over 25 cruises we've been on. And besides being small there was literally no drawer space. Everything had to either be hung up on the 8 hangers allotted to you--jeans, sweaters, bathing suits--everything. There were 4 small draws for underwear, socks, etc. We easily made friends with our neighbors on deck 7 because EVERYONE kept on commenting to one another: I can't believe how small our room is. Embarkation was remarkable for the long lines--maybe because of the added complication of Cuba visas. I don't usually go on Royal Caribbean--but I do go on other "value" cruise lines and I was continuously amazed by how much the line has cut back on and how much they try to nickel and dime you. No beach/pool towels in the room and everytime you got one of their thin beachtowels you had to scan your room key. Do people actually take those towels? There was room service--and a surcharge for everything except continental breakfast. The only place I could think of to even put a tray was on top of the toilet--(did I mention that the room was really small?) so we didn't try room service. Drinks were outrageously priced. After ordering our first drink and seeing the bill everyone said that there would be no more drinking on this cruise. Single shot drinks were $16 + service charges that brought the price up close to $18.00. (On day 3 of the cruise--suddenly there were drink offers--5 drinks for $35.00--I guess everyone else had curtailed their drinking also.) There were no cholocates on the pillow--no fruit available for the room. No free drinks in the casino even when betting $50-$100 per hand in BlackJack. No robe in the room. No surf and turf served on formal night (unless of course you wanted to pay a surcharge.) I had never before been on a cruise ship where lobster wasn't served on formal night at no charge. This was a very loud cruise--loud music blaring at the pool most of the time--and the pools were crowded, crowded, crowded. As were the elevators. Almost impossible to even get on the elevators except at off times. Come to think of it the only thing that wasn't loud was the sound on the football games shown on the Lido--they were muted so that loud music could be played. We ended up retreating to our small room to watch football or to the schooner bar which was overflowing with people. The waiters were very attentive and polite. Just got really tired of listening to speeches on the last day at dinner about how talented the chefs were and how we should rate everyone so highly. Just let us eat dinner please--it was only a 4 day cruise and the food was OK, not great. 50% of the menu was the same every night. Nothing special. I didn't like that "superior food" was available for an extra charge. Would have been uncomfortable eating "better" food than my tablemates. Cuba--everyone should go. But be prepared for lines getting off the ship and lines getting back on the ship. There's also a line for money changing. Don't stamp "Trump lives here" on $20.00 bills because the Cubans won't take that money. Seriously--someone in our party did that. More practically--make sure that your $20.00 bills looked normal--some had a green line across the bill and the Cubans wouldn't take those either. I forgot my voucher on the ship for a 3rd party tour and couldn't get on and off the ship in an hour, so I missed my tour. I did feel that the cruise director prepared us well for what to expect in Cuba--very good cruise director. I really liked the fact that this ship was a beautiful promenade that goes completely around the ship. Not sure why--but they turned off the lights on the promenade by 7-8PM and it was pitch black walking at the front of the ship. I thought that walking in a pitch black area was dangerous. Due to the fact that this was a 4 day cruise--there were a fair share of drunk folks on the cruise. My imagination was concerned that one of them was going to trip and fall overboard, or climb up on the dark guardrail and fall overboard or alternatively pitch someone over. And--did I mention that our stateroom should have been more aptly called a statecloset. Boy was it small. Almost hate to mention it --but maybe you can take advantage of the following until the cruise line reads this. In Havana you can buy liquor like rum and bring it back on the ship without it being confiscated. Read Less
2 Helpful Votes
Sail Date: November 2018
I was really looking forward to our Thanksgiving weekend cruise. Having been a loyal Carnival cruiser, we decided to switch it up and go with a smaller Royal ship. Big mistake! We are FREQUENT cruisers and have been on 25+ cruises so I ... Read More
I was really looking forward to our Thanksgiving weekend cruise. Having been a loyal Carnival cruiser, we decided to switch it up and go with a smaller Royal ship. Big mistake! We are FREQUENT cruisers and have been on 25+ cruises so I know my way around a ship. This was by far the WORST. Everything from the cabin to the service was a disaster, and most of the food was dangerously under-cooked or inedible. The entertainment was barely noticeable and everyone seemed miserable working there-no smiling faces at all. The cruise director was barely visible and the staff was unorganized at best. The activities on the ship consisted of bingo and karaoke and that's about it really. The ship's photographers actually took many pictures of us where we had our eyes closed! The waiters forgot what we ordered and then said our desserts were coming even though we hadn't ordered any. Fake seafood in the ceviche---COME ON!!!! Lasagna tasted like it had some type of meat paste and like it came from a can of Chef Boyardee. Ports of call in the Bahamas were good, but there were no announcements that we heard as to when we could actually get off the ship. When diembarking there was no one to assist guests with where they were going and many people were confused. This is a real Skipper Gilligan! Read Less
3 Helpful Votes
Sail Date: November 2018
We wanted to take a family vacation with an option for character breakfasts and activities that cater to our three year old. I was really looking forward to three days of not thinking about activities and entertaining, while enjoying my ... Read More
We wanted to take a family vacation with an option for character breakfasts and activities that cater to our three year old. I was really looking forward to three days of not thinking about activities and entertaining, while enjoying my family. We booked the Mariner of the Seas over a year ago after confirming with THREE RC agents that there will be Dreamworks characters on the ship, along with breakfast, parade, etc. After all, their website advertised the dreamworks experience with no indication that this may change. After we payed our deposit with this promise (literally had the agent promise….otherwise I would have booked a vacation in Orlando), I got a notice that the Mariner will no longer be offering the Dreamworks experience and the ship will be renovated to cater to the millennial crowd-complete with a surfing simulator, monster water slides, and a tiki bar. So basically they were taking away everything that got us to sign onto the trip and replacing it with nothing that was age-appropriate for either my three year old or us 40 year old non-millenials. Knowing that this is going to turn into a trip where I am now going to have to get creative with entertain activities (like I do every day at home…looking for a break to just have fun w the fam!), we tried to cancel. RC refused to refund our deposit because according to the fine print they can change anything they want at any time. As a consolation, they offered an octopus stuffed animal for my daughter which boldly advertises their logo and one dinner at a specialty restaurant. I requested the most kid-friendly at the earliest available time, and was given Chops (most upscale) at 7:30 PM (30 min before bedtime). The icing on the cake was months later I got another email letting me know that babysitting services I was told would be available for when my daughter goes to sleep were discontinued.. The corporate office suggested we “throw” our daughter in their child-care on the ship, not quite understanding that we actually wanted to spend our time with our daughter. We were promised that there would be family storytime (nope). We were promised that our daughter would be able to ice skate (started at 8 PM…bedtime). We were promised waterslides (my daughter was too little for the waterslides). Laser tag was not even an option for her. The climbing wall and VR were a tease for her. On the last day, the schedule said there would be a kid’s movie by the pool-we cut our visit to Nassau short to make it to the movie that never happened even though it was on the schedule. Instead, they showed a video about extreme sports. There were three 30-minute family activities a day, one of which started at 8:30 PM, and many of which were not age-appropriate. They said we can enjoy the pool, and I explained that we have a pool in our backyard..thats not a big deal to us. I was assured this trip would be just as fun and mindless with tons of things for us to do as a family. It was not at all what I signed up for. Total bait and switch. The cruise itself was well-run and the staff were perfect. No doubt this is a great trip for pre-teens, teenagers, or young adults. It us not the ship for a three year old. The announcements at 10 PM reviewing all of the evening activities woke her up every night. The child care appeared to be clean and the staff was super-nice, however if I was going to go on a vacation to be without my child, I would leave her with grandma! We wanted a trip with Dreamworks experience as advertised and by their staff (we did not use an outside travel agent). Although I have been cruising with RCCL since I was 14 years old (and hoping to continue the family tradition of RCCL family cruises), I do not see myself patronizing their company in the future with the way this was handled. There are too many vacation companies that would have handled this in a more honorable way. We are truly disappointed that we were sold a trip that was not what we experienced and will be dealing with more honest companies in the future. I have such a sour taste in my mouth with RCCL after the way they handled this. They lied to us…oh but there is the fine print so its ok… Read Less
Sail Date: November 2018
We chose this cruise because Baltimore was within driving distance. It was our first cruise. People said that the food would be great but....it wasn't. We typically eat at fine restaurants and so we were prepared to see similar ... Read More
We chose this cruise because Baltimore was within driving distance. It was our first cruise. People said that the food would be great but....it wasn't. We typically eat at fine restaurants and so we were prepared to see similar fare. Not even close. The Windjammer Buffet was a feeding frenzy with people acting like they never saw food before. It quickly looked like a feeding trough for barnyard animals. The Windjammer desserts looked amazing but they had no taste. The MDR service was great however the food and menu choices weren't very special. The menu got worse as the week progressed. I'm thinking of one of the last nights there was an appetizer: "Chilled Strawberry soup with Mint foam" The last few days seemed like they were trying to get rid of leftovers. I'm thinking of the Smoked Salmon cut up and scrambled in with eggs. Our cabin steward, Joseph, was the best part of our trip. He kept everything clean and orderly. Many other floors had a sewage smell but ours was kept odor free. There were some warm days however, the wind and rain kept us from enjoying the outside pool and the one day we could...some kid pooped in the pool and they closed it until the next day. (at sea, they dumped it and refilled it) The Adults Only Solarium permitted children during certain times because of the weather however, The Solarium resembled a nursing home by 10 am everyday. There were scooters, walkers, and canes. Older guests took up all the indoor poolside seating most laying there fully clothed, asleep, not even using the pool. The one man was so slack-jawed, I wondered if he might be deceased. The outer seating was filled with older guests playing cards, dominoes, scrabble and the like. The older guests never left. They would sit, sleep etc until it was time to eat again. Some people were cruising back-to-back-to-back. One lady said she'd be there for another 115 days! We only get one vacation a year. The full-time cruisers could not care less. This was their cruise ship and we were the interlopers. The Charleston Historical tour was great and very informative. The RCI provided tour guides in Miami were not the best. We felt man handled as we were quickly forced onto a double decked bus. I was concerned that we were being kidnapped. We didn't go to Cococay. We didn't even know this was a possibility. We had our most special excursions planned for that port. It didn't ruined our time together but I was devastated. This was a special day planned especially for my husband. Excursions were reimbursed but we took the whole cruise without ever getting to see a beach. We may try cruising again but not on this ship. Read Less
1 Helpful Vote
Sail Date: November 2018
My wife and I are avid cruiser and usually plan our cruises in advance but in this case we decided to book this one at the last minute. We just couldn't pass up the great deal we got to be able to sail on a Thanksgiving cruise, and we had ... Read More
My wife and I are avid cruiser and usually plan our cruises in advance but in this case we decided to book this one at the last minute. We just couldn't pass up the great deal we got to be able to sail on a Thanksgiving cruise, and we had a wonderful time. Being 2 hours aways in Fredericksburg, Va., we decided to leave for Port Baltimore far enough in advance to make sure we arrived on time and fourtonately traffic was wonderful. Port Baltimore: We arrived at the port around 10:20am, entering the port was easy but manuvuring through the port parking lot was confusing because of the directions given by the Allied Security team. But after getting the correct directions, dropping of the luggage was simple then we were directed to pay for parking ($135) ($15 a day) in the long term parking lot! We were blessed to park very close! Embarkation: Now Im sure it was because we were ealy but this was the quickest we have ever went through the process to get on the ship. We enter the building around 10:30am, went through security, was directed to the desk, recieved our Sea cards, took our picture and was sitting in the Centrum by 11:15am! Cabin: We were located on Deck 3, mid-ship Oceanview # 3102, located close to the stairs and elevator. ( See review below ) Dining: When we arrived on board, we purchased a package giving us access to the specialty dining rooms on board: Izumi's, Giovanni's Table and Chops Grille. So 3 out of the 9 dinners we were at one of the speciality dining rooms and we were not disappointed. The service and the meals were wonderful, and we highly recommend all three of the specialty restaurants! The other nights we were in the MDR, we had two wonderful servers and the meals were excellent. Now for lunch and breakfast we went to the Windjammer on the 9 deck in the back of the ship. They had a larger variety of food and it was pretty good, the ONLY issue I had with it was the size of the buffet area is to small for the number of people trying to utilizes it at ant giving meal. You could also tell that the poor crew was overwhelmed trying to meet the needs of the impatient cruisers, it was very frustrating at times to see. Entertainment and activities: Evening Entertainment: I have to admit that we were truly impressed with the headliners that the cruise line provided for this cruise, they were truly amazing, from the comedian, to the "Man of a Thousand Voices' to the comical juggling of Mike Price. I will also say that the cruise line singers and dance team did a great job for this to be only their 2nd week on board. Centrum Entertainment: They had three groups that would rotate through out the cruise to provide music for dancing during the day and in the eveings. All three were wonderful from the Carribean band to the violinist! Acitivies: There were several actvities on board and I have to admit we did only a few of them but the ones we were invovled in were very impressive. The cruise director and his team do a wonderful job to make sure there is alot to do. Service: There is nothing negative I can say about the service on board the Grandeur of the Seas. Every member of the crew that we enteracted with was just wonderful, they went out of their way to make sure our cruise was enjoyable! Ports and Shore excursions: Charleston, South Carolina: When we arrived in Charleston that day the weather was a little unpleasent and the streets were partially flooded, and it was an adventure in itself to make around town without stepping into a 6 inches of water or more. We made are way to the City Market, which is full of some wonderful vendors. Afterwards we decided to have lunch at the Noisy Oyster, the food was fantastic! After lunch we made are way over to the park which is right next to the port and on the edge of the water allowing a great place to take pictures of the ship and of Ft. Sumter. We then proceeded back to the ship after a wonderful SUNNY day in Charleston! Port Canaveral: Being Disney fans and annual passholders, we took the ship excursion providing us transportation to the Transportation & Ticket Center. We left the ship on the charter bus around 10:40 and arrived at the TTC at 12:00pm. We decided to take the monorail over to Epcot then around 3:00pm made are way back to the Magic Kingdom so we would be near by to make our way back to the bus by 6:30pm, returning to the ship by 8:00pm. Some may say its not worth the time but we had a great time!! Miami: We arrived in Miami and decided to explore on our own. We were blessed to port at Terminal F giving us closer access to the free trolley from the port into the city. The trolley stop is located directly across the street from Terminal F under the blue tarp, it is the Coral Trolley. We explored on our own and enjoyed the sights, then made our way back dropping us off at the terminal. Nassau: We booked an excursion on board for the Pearl Island and lunch. When we disemabarked we were informed that it may be canceled due to the rainy weather were experiencing at the time. Fourtinately the weather did clear allowing us to go. We boarded our transportation boat around 11:00pm and made our way over to the the private island. It was beautiful! There had been another ship that was supposed to have a tour group there but due to the weather it did cancel allowing our group to be the only group there at the time, which was about 20 people! The beach was small but clean and beautiful, it had a wind board you could try along with a water trampolin. There were more then enought covered and uncovered chairs, beach beds and cavanas to rest in. We had not planned too but we decided to jojn the snorkeling group and it only cost us $15 per person more there on location which I believe the excusion with snorkeling was a little more. We had a great time and the guys leading the group were great in showing and explaining the best spots to explore. Afterwards we had a lunch of baked fish, barbecue chicken, brown rice and cole slaw, it was delicious! Since we had left late they extended our stay by 1/2 hour, so we departed the island at 3:00pm. On the way back the crew gave us a tour and brief review of the stars that homes along the shore on the way back. We got to see Elvis Presleys home which is now owned by his daughter Lisa along with a few other celebritie such as Nicolas Cage and the home of Charlie Chaplin. After we reutrned, we cleaned up and went back out for a few hours of shopping before dinner since the ship did not leave port until midnight. It was a great day! Coco Caye: Unfourtinately we did not get to experience their private island due to the rough waters around the island the captain felt it would be unsafe to tender us out so we ended up having 3 Sea days back instead of two, which i felt the cruise director and his team did a fine job making up missing the port in the actvities they provided in place. And as always, you cant please everyone on board so there were you whiners BUT we didnt let it bother us. Safety comes first! Disembarkation: We arrived in Baltimore early. We went to breakfast and awaited in the Centrum for our to turn to disembark, we were luggage tag #5, 8:15 to 8:45?. We actually got off the ship at 8:20 made our way down to customs to the luggage area and was in the car by 8:45 and on our way home by 8:51am! The only thing I was discouraged by was that one of the wheels on my luggae was broken and is irrepairable. I'm not sure if it occured on board after they took it from our stateroom or if happened after it was turned over to the port. Ship: This was our first time on the Grandeur of the Seas, it is the smallest ship that we have cruised on with RCL and any other cruise line. I have to admit at first I thought she was very small but as each day went by I started to enjoy her more and the fact it did not take forever to get where we wanted to get too. She also allows you the opportunity to get to meet more of your fellow cruisers, because there is no doubt that you will definitely see the same faces more then once. We were very pleased with our cruising experience and will definitely be cruising Lady G again in the future. Read Less
1 Helpful Vote
Sail Date: November 2018
This was a 50th anniversary celebration cruise for my entire family of 13 people. We chose this ship because of the sail date, departure and return port. That was the the first mistake. My wife and I have attained platinum status on ... Read More
This was a 50th anniversary celebration cruise for my entire family of 13 people. We chose this ship because of the sail date, departure and return port. That was the the first mistake. My wife and I have attained platinum status on Royal Caribbean. However the last time we were on a RCCL ship was in January of 2004. On that cruise the food was not so good, after this cruise, I don't think we will ever go on another Royal Caribbean ship. Let me tell you why. This last cruise was very disappointing. The food was mediocre at best, dining room service was extremely slow. Many of the niceties that we have come to expect on RCCL were missing. Such as days of the week on the carpet in the elevators, chocolate on the pillows, amenities in the bathroom, peppermill service in the dining room. The ship was in desperate need of maintenance. There was rust everywhere including the pool. My adult son was walking on the edge of the pool when he slipped and fell into the water. He cut his foot on one of the rust spots in the pool and required 5 stitches (RCCL provided the medial attention at No Charge). Because his foot was bleeding in the pool, the staff quickly closed and drained the pool. The artificial plants all over the ship were laden with dirt. The frame around the window in our cabin had missing screws and screws that were not seated properly, the door check on the cabin door had 6 screw holes but only 2 had screws in them (I have photos of the missing screws). The live music on the ship was painfully loud. When I questioned some of the senior people about these things, I got apologies. However things did not change. The shore excursion that we all went on was overpriced for what was given. There were people in our group from another ship from a different cruise line that paid less for the same tour. Shame on you Royal Caribbean. I hope someone at Royal Caribbean sees this review and initiates some changes. Read Less
Sail Date: November 2018
First time on Royal Caribbean, last min deal. After extensively reading of reviews we new what it expect from a older smaller ship. Enjoyed the stops along with the food and Service in the MDR. The buffet layout was odd but worked fine ... Read More
First time on Royal Caribbean, last min deal. After extensively reading of reviews we new what it expect from a older smaller ship. Enjoyed the stops along with the food and Service in the MDR. The buffet layout was odd but worked fine after a couple of trips around it. Would like to have seen the silverware at the table and not by the plates, made it difficult if you did not have pockets. We took issue with a couple of items. Royal Caribbean web site after you are booked is not very helpful along with difficulties navigating to get better information. Our biggest concern was the volume music was played threw out the ship. It was impossible to have a conversation when the music was being played. It would be nice to be able to check your bill in your state room on the TV as other cruise lines have available. Read Less
Sail Date: November 2018
I booked this cruise because the travel agent I was working with said that the ship was undergoing a renovation that would be completed by the time I was scheduled to sail. This was not correct. If there were renovations completed, then ... Read More
I booked this cruise because the travel agent I was working with said that the ship was undergoing a renovation that would be completed by the time I was scheduled to sail. This was not correct. If there were renovations completed, then they were in areas that were not in the general public viewing area. Decorative molding was missing on the walls. I was planning to spend time in the very small casino, to add insult to injury, there is not a non-smoking part of the casino. My plans to have fun in the were ruined. The cigarette smoke migrated out of the casino, exposing patrons to second-hand smoke. The casino is located on the same deck as one of the dining rooms. My stateroom had a urine smell and two attempts were made to shampoo the carpet and it did not resolve the issue. I was offered another stateroom on day 4 (this was a 5 day cruise) by a manager named Anselmo Torres, who initially gave me fake compliments on my appearance, offering me a bottle of wine, and then offered another cruise at a discounted rate, all of which I found to be laffable and down right insulting. Two out of the four scenic elevators were inoperable the entire duration of the cruise. See pictures, causing a delay in traveling between decks. Some elevators skipped a floor because too many people were on them. Spent most of the time taking the stairs because at one point, three attempts were made to get on an elevator that was full due to the other inoperable elevators. When addressing my concerns with guest relations, there were other patrons who were experiencing the same issue regarding unauthorized charges to their staterooms. Several attempts were made by them to get the charges removed and were unsuccessful. I witnessed two RCI employees switch over to speaking Spanish when discussing a patron's bill in front of the patron. This was totally disrespectful and insulting. The drink package was not worth the money. Please do not purchase them. Please check your stateroom charges, request a final statement, and make sure RCI corrects any discrepancies before disembarking the ship. My father was billed for a drink he never had. Went to guest relations 5 times, my father spoke to guest relations 3 times and when I checked my credit card statement, the final stateroom bill did not match my credit card statement. I called the corporate office this morning. They record your conversations to try to catch you in a lie, but when you confront them on something they were at fault for, they do not admit their faults, they just attempt to wordsmith what they say because they know that they are being recorded. This is some of the most unprofessional form of customer service I have ever experienced. Word of mouth is very important and I will be sure to never recommend RCI to anyone. It really upset me that my very first time on a cruise was one of the most terrible experiences I've had. I hope to try again with another cruise line. RCI does not deserve another chance. Read Less
1 Helpful Vote
Sail Date: November 2018
I booked this cruise as a surprise to my parents for their 30th Anniversary. Us being a close family, we all went together. This was our 16th cruise on RCCL and first on Anthem of the Seas. We've left from Bayonne 6 times previously, ... Read More
I booked this cruise as a surprise to my parents for their 30th Anniversary. Us being a close family, we all went together. This was our 16th cruise on RCCL and first on Anthem of the Seas. We've left from Bayonne 6 times previously, however this was prior to the new terminal being built. The new terminal is fantastic and allows for a very smooth experience. We arrived around 9:30 and were ushered straight in to drop our luggage. After doing so it was a quick in to the parking garage and we were on our way. A few parking notes. It is $20 per day and you get a ticket and pay upon your return. There are many pay stations which makes it easy. There are only two elevators, so I recommend walking the ramp to save time. The ship itself was nothing short of awe inspiring. As soon as you walk on the gangway, you see the vastness of this ship. This was the first time for us on the Quantum class of ships. We found it very well designed and laid out. There was a venue for every taste and you could always find a place playing live music. There is two main "gathering areas" I would call them. The Royal Esplanade replaces the promenade on this class, and the Via is an extension of it featuring an open area round Jamies Italian and Vintages. There was usually an acoustic set going on here. We found that despite having these places, the ship lacked sufficient area for a large group gathering. Everything was split up promoting different areas instead of one central gathering point like the Promenade or Centrum on the smaller classes. This design contributed to the fact that despite there are 4,900 of your closest friends on board, you really don't notice crowds that often. The food overall was fantastic. We had 5:30 seating in the MDR which ended up being The Grande Restaurant. Due to the Dynamic Dining concept going south, the MDR is setup as four restaurants. The Grande and Chic serve for the traditional seatings, American Icon and Silk serve as My Time. I did notice them filling tables in The Grande with My Time Diners as space allowed. The wait staff was extremely efficient and not one of our meals took over an hour. The food was excellent on this ship. Nice sized portions and great flavor. My only slight con is that everything seafood was cooked to death. However, it was still good. We ate in Wonderland on Thanksgiving and did not regret it. We went on a culinary trip down the rabbit hole and were delighted with all the dishes. The waiter will go over the menu with you and ask preferences but will ultimately pick the dishes to be served. Go with an open mind and do not expect ordinary. We experienced flavor like none other and the entire experience was top notch. This is not a restaurant for a picky eater, and they will explain that to you at the beginning. I found the activities lacking on this ship. Granted we were never at a loss for something to do, but it lacked planned activities. The compass on sea days were not as packed full as other ships that I have been on. Also, the evening activities were a little difficult to find as they list them in a separate area in the compass and not in the main area like other ships. The bands in the lounges, however, were top notch and a joy to go to. The shows were absolutely top notch. Spectras Cabaret and We Will Rock You are not to be missed! The actors are stunningly talented, and Spectra owns his role. Five thumbs up for shows offered on this ship. We did not get to see The Gift. Overall I rank this ship as good to excellent. The ship is well laid out and you never feel crowded despite the sheer number of people on board. The staff members were all very friendly and went out of their way to make sure that everything was great and you were happy. This was a Thanksgiving cruise so there were many families on board, and over 1200 children. It was a test of patience overall on the cruise dealing with that number of children, notably teens that were left to their own devices and terrorizing elevators and lounging in the stairways. We tend to avoid peak children times and will continue to do so in the future for these reasons. A Crown and Anchor Note: D+ members do not have reserved seating in the theaters. Only certain suites and pinnacles. Keep this in mind when attending shows. I was miffed by this and noted this in the survey as this is one of the benefits. Anthem still has a concierge lounge which welcomes D+ members, and it was a fantastic place to enjoy a drink in the evenings. The loyalty ambassador was a tiny bit more helpful on this cruise compared to others that I have been on and was able to take care of some issues that we had with no problems. We would definitely try out Anthem again. However, we will most likely attempt it on an off peak time with less children and a longer itinerary. Read Less
1 Helpful Vote
Sail Date: November 2018
With limited vacation days, this cruise made it possible to take 8 night cruise with 3 vacataion days. We sailed Anthem 2 months ago in September. We were in cabin 11572 in Sept 2018 and Nov 2018. Ship was almost full 4,800 pass. ... Read More
With limited vacation days, this cruise made it possible to take 8 night cruise with 3 vacataion days. We sailed Anthem 2 months ago in September. We were in cabin 11572 in Sept 2018 and Nov 2018. Ship was almost full 4,800 pass. Lots of families with children. Never had any problems or complaints with full ship or lots of children. Only encountered 3 rude adults 1X the entire cruise. And all children we saw were very sweet and well behaved. In fact, it was a joy to see so many families celebrating the holiday. would not hesitate to book this Thanksgiving cruise again. We were on private island on Thanksgiving and there was more than enough space and chairs for everyone. All staff were very pleasant. Had excellent service in dining room. Grande with Diana and Marvin. Best team ever. Cabin 11572 is nice location. Had bad matress in Sept and let Royal Caribbean know and asked that it be replaced before we came back in November as we had the same cabin booked. Sorry to say nothing was done, and we were very disappointed in Royal for doing nothing to address the problem. Our wonderful cabin attentant said she would try to help. She put something under matress night 1. didn't help. she put 2 folded matress pads over the matress 2nd night, that didn't work either. Anya flipped matress 3rd night. that moved the problem to the other bed, but at least it was bearable. Neither bed was comfortable, but at least the pain in the morning was not as bad as first 2 nights. Everything else about the cruise was great. The shows are outstanding. The talent on stage is excellent. Ship is beautiful and clean. Our internet worked very well entire cruise. Use it to watch friends on Netflix because there are very few TV channels to watch. Food was good. Not great, but there was nothing bad. I didn't have to cook it or clean up and I never went hungry, so I was happy. this was cruise #35 for us. Had matress problems 1X on Princess, and 3X on Royal. the other 31 cruises, Celebrity, Princess, Disney and Royal, beds were fine. So I know it is possible. Just last 3X on Royal cant seem to break the bad matress spell. Overall, if not for matress, everything else was great. Love the Anthem. Read Less
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