1 Helpful Vote
Sail Date: January 2018
Very worthwhile cruise to see new and exciting ports on a first class ship. Although staterooms are.a bit compact and we prefer the “O” class ships, the smaller ship allowed us to dock close to city centers in Bangkok, Ho Chi Min City, ... Read More
Very worthwhile cruise to see new and exciting ports on a first class ship. Although staterooms are.a bit compact and we prefer the “O” class ships, the smaller ship allowed us to dock close to city centers in Bangkok, Ho Chi Min City, Denang and Hong Kong. Entertainment was as expected for this size of ship with some good guest singers although a poor chice in a juggling duo. They did show 2 Academy Award nominated films on board, which was nice. Of course, tea time with the string quartet was always elegant and enjoyable. For some production shows, the quartet would supplement the band giving a much fuller musical experience. Cruise director seemed a bit worn down as he was departing after t months at sea. Food was excellent in all venues as we have come to expect from Oceania.. Enrichment lecturers we good although we have had more interesting topics on other cruises. They showed Read Less
Sail Date: January 2018
Great ship. First time on the smaller Oceania ships and it was cute. Still great service and good from Oceania. As a small ship, we were able to get to the best piers closer into the towns which was great. Also, we had 3 ports with a ... Read More
Great ship. First time on the smaller Oceania ships and it was cute. Still great service and good from Oceania. As a small ship, we were able to get to the best piers closer into the towns which was great. Also, we had 3 ports with a night stay (15 day cruise) so that was great too. We love Oceania. Cabins very small especially the shower but you get used to it. 2 speciality restaurants that were very good..same menu and service as the larger Oceania ships. No Red Ginger or Jaques so if you are on a long cruise, the food options (although very good) may become repetitive. Internet, like all ships was glacial speed and very expensive $27.99 per day (need to buy remaining days package) or $160/200 mins or 99cents per minute. This is one thing that Oceania need to improve on.. Also, information on ports is a little light on if you are doing your own thing in port. Read Less
3 Helpful Votes
Sail Date: January 2018
Positives - Meeting 3 other couples on the boat in our age range - the 2 speciality restaurants on the boat; Toscana & the Polo plus the grand dining room were good. - The ship was small enough to get into ports close to ... Read More
Positives - Meeting 3 other couples on the boat in our age range - the 2 speciality restaurants on the boat; Toscana & the Polo plus the grand dining room were good. - The ship was small enough to get into ports close to the main city visited. - The string quartet that played around the boat at various times was very good. Negatives - When we stepped on the boat in Singapore on a very hot day we were not handed a cold towel or offered a complimentary soft drink. - The boat was drab with little glamour/wow factor - With most staff having multiple functions they seemed tired and bored at times I assume the “tight” financial ship run by Oceania caused this. Some of the East European staff rather surly. eg we booked the Toscana for 6 which we confirmed the day before and in the morning.When turning up we were told they did not have our booking. They made an error after a different guest cancelled- we did get in as insisted we were correct(later agreed by another member of staff) but the Maitre D was rather negative and no apology at all. Why was a complimentary drink not offered, little cost and the gesture would show they understand good service. - Average age seemed between 75-80 - The shop was dated and had rather quirky opening hours. - An example of mixed messages was using plastic water bottles in the Grand Dining room. This would not be seen in any decent restaurant. - Communication poor eg at ports general info and little staff on hand to direct when getting off the boat. The pool was closed while in Bangkok stopover no prior notice and no real explanation- it was hot & would liked to swim when getting back on the boat. - We only went on one excursion from the boat which was expensive and underwhelming - Large parts of the boat looked tired and in need of an upgrade- the epitome of this was the dead flowers around the pool area- it was if they just did not care. The dead ones were removed & replaced later - Staterooms needed refurbishments especially the antiquated shower. - There were no extra touches eg cold towels when getting back on the boat & around the pool on hot days(did arrive later on cruise), no light refreshments when returning to the boat at certain times( advice use in room dining, not a preferred option!). No nuts/snacks with drinks at the pool bar(health & safety the excuse here) - The closing times of some of the restaurants was draconian - told at 5 minutes before the close to run up & take more food as the hatches were coming down very soon. - In room dining had limited choice eg no eggs can be delivered for breakfast. - Having lots of food does not make it 5* , annoying in the terrace buffet you cannot help yourself- this led to queues at certain food stations. - Evening entertainment was rather weak most nights. - No effort from the boat director to get the “younger” passengers together even though he joked no one went to Horizons at 10.30pm even with 2 for 1 drinks until 11.30. - Internet service intermittent- I couldn’t get e-mails until last few days of the trip this was common to lots of other passengers. - In talking to other passengers there were very many dissatisfied with the boats services & appearance - The infomercial run on the boats antiquated stateroom TV used the Riviera boat as the example for the Oceania luxury which was depressing as the Nautica was a few notches below the standard shown. - Charging $89 pp for Cambodia Visa- actual cost $30- even taking into account admin costs this seemed excessive. - Spa area very dated especially the so called extra facility for the next level of guests - the hot tub and surrounding area small and tired. Had "Canyon Ranch" agreed to this poor facility. One manicurist available for approx 300 women on the boat! - In conclusion this ship is not 5* which I believed it was marketed to us & we are aware of what this is eg Oberoi hotels, the rosewood London,the Langham HK etc. - We had a great trip despite the Nautica as we had to accept the destinations were key and not the transport that took you there Read Less
Sail Date: January 2018
We chose the cruise based on the itinerary and reviews of Oceana. We loved it and met many great people on the ship! The food was wonderful, especially in the speciality restaraunts. The ship itself was really pretty. This cruise ... Read More
We chose the cruise based on the itinerary and reviews of Oceana. We loved it and met many great people on the ship! The food was wonderful, especially in the speciality restaraunts. The ship itself was really pretty. This cruise started in Singapore and traveled to Thailand, Cambodia, Vietnam and ended in Hong Kong. The real advantage of this cruise and ship was the port locations. Bigger ships cannot get as close to the destination therefore causing 2-3 hour commutes to the actual destination. I will definitely travel on Oceania again. My favorite port was Saigon. The ship was right there and so easy to travel back and forth. Something not clearly advertised is that the ship provides transport to town center in most ports! This is very important so you don't have to worry with a taxi u till you get to town center. The excursions can be pricey but provide a good experience. We wish the wifi on board had been better. Read Less
2 Helpful Votes
Sail Date: February 2017
The places the boat stopped are great.....but going back to the room was a problem! The rooms are small & they called it a suite........NOT! The bathroom was also very small! Our friends, who are large people had to shower half in ... Read More
The places the boat stopped are great.....but going back to the room was a problem! The rooms are small & they called it a suite........NOT! The bathroom was also very small! Our friends, who are large people had to shower half in & half out of the shower! Food was good. The staff was wonderful! Boat felt old. The beds are great, as is the bedding! The housekeeping staff couldn't do enough for us. Dinning staff was great & worked hard to make sure we were happy. Some of the ports where very far from main area. Had to drive between 2-3.5 hours to the areas the tours went. Heard from other people the bigger boats from Oceania are much nicer. Better restaurants choices also. Bottom line I know the room is not the most important part of a trip, but it would have made the trip more enjoyable! This is making me think to try a River Cruise next time. Read Less
4 Helpful Votes
Sail Date: February 2017
The itinerary was the main reason for selecting this cruise. Also the boat is identical to an Azamara cruise we went on in the past which we absolutely loved. Plus Oceania was rated 1/2 star more "luxurious" than Azamara. I ... Read More
The itinerary was the main reason for selecting this cruise. Also the boat is identical to an Azamara cruise we went on in the past which we absolutely loved. Plus Oceania was rated 1/2 star more "luxurious" than Azamara. I thought we couldn't go wrong. Post cruise: I feel the ratings are reversed. Azamara outshines Oceania for several reasons. First: Oceania charges for alcohol. OK, great. Seems cheap to me to charge for the basic package. Sure, charge for premium spirits and high-end wines, but rail pours or basic beers and wines you charge? So I emailed Oceania from their "contact us" link on their website a month before sailing to ask questions about the beverage package options posted on their website. Oceania did not respond to my message. OK great, their customer service is also lacking and I haven't even embarked yet. Second: Sometimes the customer service on board was just as lacking as the customer service prior to embarking. Several times when we dined at Terrace Cafe or Waves Grille, we sat for a long time before being greeted by the wait staff. Service there was hit or miss. Examples of some of the more frustrating incidents (there were many, many more but these are the highlights): (1) At Waves Grille we sat at a table that was recently vacated by another couple so the table was dirty - but all the other tables were taken and dirty table was the only choice. We sat there for several minutes and no wait staff helped us. Another table next to us vacated and another couple sat at that dirty table. Immediately wait staff helped the other couple at the other table. So, after a 3rd table near us vacated and we still weren't helped, I started clearing the dirty dishes from our table and placed them on the recently vacated table and a waiter finally approached us to get us clean dishes, silverware and beverages. It's as if we were invisible for a good 10 minutes. (2) In Terrace Cafe we had the worst time on several occasions getting wait staff to provide us with beverages. This is a buffet for food only - all beverages must be provided by wait staff. If that's the case, put more staff on shift during dining hours. The current level of staff is not adequate. How are you going to sell more alcoholic beverages (since you don't have all-inclusive pricing) if your staff is not attentive? And when we'd finally flag down someone to ask if we could place a drink order, there were a couple wait staff who seemed downright frustrated we'd dare to pester them for beverages. I think they might have been managers because I often saw them standing around telling other people to do things and then the staff would be so focused on rearranging chairs for empty tables than focused on customers sitting there needing help from wait staff. Then if our iced tea or wine or beer was empty, no one was coming around to ask if we'd like more even though we were dining there with clearly empty beverages. Again, we'd have to flag down staff to request more. (3) We finally gave up on the "seat yourself" dining venues and decided the Grand Dining Room would be better because then we'd have a dedicated waiter who would help us. Fantastic. Well, we had completed the mid-cruise feedback survey and as soon as we sat down in the Grand Dining Room someone came to our table to say, "Thank you for the feedback, I'm so sorry about your experience. Can I get you a glass of wine for the trouble?" Sure - we'll each take a glass of wine since you're charging for it normally. This is a kind gesture. As expected, dinner at the Grand Dining Room was much better because of a dedicated waiter. And then at the end of the meal the waiter charged us for the wine anyway. OK, so whomever greeted us and thanked us for our feedback didn't communicate to the waiter that he offered us this wine as a "sorry for the poor service" gesture. We did not argue with the bill because we were just....done. Then there was the late night entertainment, or lack thereof. They had a singing and dancing troupe which was talented. However, they were not diverse. I mean, how can you have a Motown themed night and not have one diverse member of the troupe? Take a look at the real artists who made Motown famous - not a single singer/dancer on board had any ethnic diversity resembling Motown. Get my drift? Then the 10th floor Horizons bar was DEAD every night. Hire a DJ. That's my best advice. Not everyone on this cruise is retired or asleep by 9pm. Hire a DJ and the people who are not retired (and even some who are) will be out on that dance floor till bar close. This is where Azamara outshines Oceania BY FAR. We were in the bar every night on our Azamara cruise dancing till bar close to a DJ. The "jukebox" thing they have on Oceania is like an iPad itunes list. Oh, and they have a sub woofer in front of it so it's difficult to access. We were immensely disappointed in the "night" scene. We had an inside stateroom and we felt the bed should be positioned differently OR should not be positioned IN FRONT OF the mirrors on the wall. Mirrors in small spaces make the space feel bigger. Think about how that's configured and I bet you can come up with something a bit better. Positives about the cruise: our stateroom attendant, Sunil, was amazing. The bartender at the pool bar, Jasmina, was fantastic. There were waiters and waitresses at the pool bar that were also fantastic (cannot remember all their names). The Destination Services team were GREAT! We were on a couple excursions where they also attended and it was fun getting to talk with them a little bit. They were very down to earth and respectful. The Reception staff was always well informed and helpful. And I have to say the cruise director, David, was always on point. All in all, we decided we will not cruise Oceania again. It's OK. But there's better. Azamara will be getting our cruising business going forward. Read Less
5 Helpful Votes
Sail Date: February 2017
I had cruised with Oceania before on the Insignia in the Mediterranean. After cruising on a large cruise ship, I had sworn not to ever take another cruise, but Oceania changed my mind. The food is top-notch with so many different choices ... Read More
I had cruised with Oceania before on the Insignia in the Mediterranean. After cruising on a large cruise ship, I had sworn not to ever take another cruise, but Oceania changed my mind. The food is top-notch with so many different choices at any meal and at different restaurants. You can dress casual and eat in terrace cafe at their buffet or dress up a bit and eat a multi-course meal in the Main dining room. They also offer two specialty restaurants, Toscana and Polo Grill, which I highly recommend. Another thing that we found out is that if you call the specialty restaurants, they often have cancellations and can fit you in. Our room was always spotless and our stewardess and her assistant went out of their way to help us with anything needed. The drink prices are outrageous, what you would expect from a nice restaurant in NYC. We all bought the premium beverage package and it really worked for us. The wines by the bottle are not included, but we found the selections by the glass to be good. We did not go to any of the shows, as that is really not our "cup of tea". Speaking of tea, the high tea offered in horizons was always lovely. We also did all of our own private excursions, which was a much better deal. After experiencing the excursions on the Insignia, I was not looking forward to being packed like cattle onto a bus and finding it hard to hear the guide at the back of the group. The service was almost flawless, they seemed a bit understaffed on this trip and their were a few hiccups at dinner some evenings. I am not a crazy perfectionist and understand that everything can not be perfect all of the time. Having said this, any problems that we had were rectified immediately. All of the crew was very personable, remembered your name, what you liked to drink, your favorite dishes, etc. Will cruise with Oceania again! Read Less
4 Helpful Votes
Sail Date: February 2017
Chose for size of ship, anemities on the ship and explore all these countries without having to pack up for each country place went to. the ship is for adults only as no amenities for kids, which we like. Excursions. For us, though, ... Read More
Chose for size of ship, anemities on the ship and explore all these countries without having to pack up for each country place went to. the ship is for adults only as no amenities for kids, which we like. Excursions. For us, though, in Thailand we only went to Bangkok and missed another excursion because the ship had to leave earlier than planned due to low tide. So, Thailand was a disappointment as it is a huge, crowded city and way too much traffic.Cannot say we really saw the real Thailand. We enjoyed Vietnam. Saigon tour very good. We suggest that you pay extra or take your own tour to Hanoi in Vietnam, as it is over a 3 hour ride into Hanoi. You will be gone for 11 hours, 6 to 7 hours drive in one day. It was a really good experience as we had an excellent time visiting Hanoi. We recommend the kayaking tour in Sinahookville, Cambodia. It is a very poor place, so if you take the tuktuk or bus tour in the 90 degree heat and visit places where the poor kids are begging everywhere, it may not enjoyable. Also, if you have a choice to go on on the OE excursion even though it is more expensive, you will have only 10-16 people on your tour rather than a whole bus load. Much more personalized. Our stateroom was not very large, but it was fine with a balcony. We signed up for the Concierge level as the amenities are worth it. The bathroom is very small, and a couple of "big" men said they could not fit in the shower. We have been on 3 Oceania cruises, so we were not surprised. Dining choices are really good with 3 restaurants, 2 of which you need a reservation. The service was fabulous. Enjoyed the entertainment and activities--Many to select from. Read Less
7 Helpful Votes
Sail Date: January 2016
We were so disappointed from the moment we were shown to our stateroom. The room was very dirty...sticky spots on carpet, black, greasy handprints on bathroom door and the shower had black soap scum all around the shower base. When brought ... Read More
We were so disappointed from the moment we were shown to our stateroom. The room was very dirty...sticky spots on carpet, black, greasy handprints on bathroom door and the shower had black soap scum all around the shower base. When brought to their attention they asked for an add'tl 2 hr. For a clean-up. The room was dated and incredibly tiny with a bathroom so small you could not p/u a bar of soap if it fell in the shower. We had paid for the "concierge verandah" and were appalled, tried immediately to up-grade but there was nothing available. The bedside table was 6 to 7" below the level of mattress, with no drawer, and when we brought it up to the concierge, her answer was they had recently changed the mattresses? The first evening we were booked in The Polo Grill" and by morning my husband was definitely ill with the "trots". Late on Day 3 we had to consult the medic, there was a line-up, and he prescribed 3day antibiotics, anti-spasmodic S and a charcoal drink for which he was pleased to present a $570. U S bill. One week later I had a room service omelette which wiped out my next day in Saigon, again tainted food. Friends had raved about the food as being superior...not the case! We have previously sailed on Regent, Seabourn and even Princess through the Panama, which were all superior in every aspect! Service, food and facilities. At the moment, we are inclined to call it our last cruise as it was just such an unanticipated failure. Read Less
3 Helpful Votes
Sail Date: January 2016
Smooth embarkation at Singapore. Rooms compact but comfortable and very clean. Bathroom on the small size but adequate. Worth booking concierge or above for the extra perks ie free WIFI of 500 minutes and extra specialty restaurant ... Read More
Smooth embarkation at Singapore. Rooms compact but comfortable and very clean. Bathroom on the small size but adequate. Worth booking concierge or above for the extra perks ie free WIFI of 500 minutes and extra specialty restaurant bookings. Drinks are expensive, however Oceania is lenient when bringing some alcohol for cabin consumption onboard. Mini bar is loaded with soft drinks of your choice. The dining venues are varied with much choice of superior food. Afternoon tea was also a highlight with fine quality offerings. To balance all this, there is a small but well equipped gymnasium with modern machines and a gym supervisor, Adamir, to assist. Staff service throughout the ship at all times was first class including, Jacques, who patiently assisted with any internet queries. The shore excursions and private transfers were exorbitantly priced and best avoided. Better to register with Cruise Critic Roll Call and prearrange tours with other passengers. We would certainly cruise with Oceania again! Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

Find a Nautica Cruise