RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
We are avid travellers and have been on numerous cruises including many with Oceania.
Here's an overview of our most recent cruise with Oceania on the ship Regatta.
The food is very good when it comes to your table hot. There were a few times in the dining room when the food was luke warm and we were served food on plates and bowls that were chipped or damaged. The buffet food is hit or ...
We were on the Regatta from Australia to New Zealand, Fiji, Samoa x 2 and French Polynesia. My feedback is as follows:
1. Staff - very friendly and generally eager to please. However, tend to be a number who lack training, so service is variable.
2. Cabins - please don't pretend they are state rooms, it insults the passengers! Generally basic, but good enough, but shower area is tiny. Bigger ...
My husband and I sailed on what we call "the cruise to nowhere", being the 19 March 2024 Brilliance of the Seas "11 day "cruise to the South Pacific from Sydney, Australia
The cruise was meant to head to Lifou, Noumea, Mystery Island, Port Vila and Luganville for 11 days. In the end we only (just) got to Lifou - the other ports were cancelled and the cruise was cut short from 11 days to 8 days ...
Overall: This was somewhat disappointing cruise that did not live up to the hype.
Embarkation: A breeze. Easiest boarding ever. No lines, knowledgeable people.
Cabin: We had a B-1 veranda stateroom. The room itself was fine. Flat screen TV, although not much to watch. (You could watch “Titanic” if ship disaster movies are your thing.) Adequate underbed storage for our soft-sided ...
I was nervous that the Norwegian Spirit wouldn’t be as nice an experience as Celebrity’s Equinox but it actually exceeded my expectations. Wonderful staff and service. Excellent food. Lots of fun entertainment and activities offered. Great basic drink package that included everything from martinis to Irish coffee, pina coladas and Coronas. The ship was smaller than the Equinox but nicely updated ...
I've always wanted to visit Hawaii. This cruise made it possible to go to three of the islands in comfort. Our cabin on 5th deck was delightful. Plenty of storage, a full closet, and the best designed bathroom of all the many cruises I've taken. One possible improvement could be with the shower door. It tended to open when the ship rocked. We tried several of the eating options; eating mostly ...
The crew have been handpicked for the ultimate world cruise and it shows. They are bending over backwards to bring unique experiences, cultural shows, destination briefings, etc. The company has created some frustrations through inconsistent policies towards people doing same types of sailings (ex, offering discounts to those paying in advanced but not applying this equally to clients), and on ...
The positives:
Wonderfully friendly, nice, helpful crew. My Butler, Van, was as nice as pie- I felt like he was my son- and so funny too! My hair highlights were done and corrected by Maria, in the Salon- and she fixed my color, (which had been ruined in Athens 5 months earlier), which I thought couldn’t be done- just amazing. Unfortunately we both forgot to give me the formulas she used, so I ...
Dear Travelbird22,
Thank you for taking the time to thoughtfully review your experience aboard Serenity.
We are so pleased to hear how you thoroughly enjoyed our exceptional service,...
Our first cruise - Bali to Singapore
The plus points
Good food in Aqua restaurant
Staff excellent
One or two shows good
Lectures good
The negatives
Cramped cabin - could barely get past end of bed
Tiny balcony - oils only just get 2 chairs and a table on it
Cramped bathroom -
Overpriced excursions
False excision descriptions - eg - “small group walking tour” was ...