Tokyo (Yokohama) Family Cruises Reviews

Cruiser Rating
3.4
Average
234 reviews

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1-10 of 234 Tokyo (Yokohama) Family Cruises Reviews


Worst cruise ever

Review for a Asia Cruise on Diamond Princess

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Billy C Ng
10+ Cruises • Age 50s

This was our 11th cruise and 2nd princess (1st experience was Emerald Princess in September 2022 and was excellent) but was the worst ever. 1. Waiting for 2 hour at Yokohama even everything done online but to pick up the medallion. Suggest to narrow the check in window to minimize overcrowding passenger during peak hours. 2. Water shuttle horrible. Some disrespectful passengers picked up ...
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Sail Date: December 2023


Amazing Jewel is Back to Asia

Review for a Asia Cruise on Norwegian Jewel

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Windrosesg
6-10 Cruises • Age 50s

This was my 2nd time on Jewel, after near to 6 years which I had sailed on the same ship in Australia. This time, Jewel was embarked at the new Tokyo International Cruise Terminal. The registration at the terminal was assisted by the local Japanese who are mostly volunteers. The waiting time wasn’t that long, we managed to board the ship within an hour. After a quick buffet lunch at the Garden ...
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Sail Date: October 2023

Cabin Type: Mid-Ship Balcony


Great Itinerary but Disappointing Cruise and Will Never Use NCL Again

Review for a Asia Cruise on Norwegian Jewel

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AGSutcliffe
10+ Cruises • Age 60s

Pre-Cruise: This was our 18th cruise and our 3rd with NCL. We selected back to back cruises because of the itineraries, intensive Japan and Philippines beginning in Tokyo and ending in Singapore. Within 24hrs of booking with our travel agent an NCL representative phoned us to check the contents of our package and begin the upselling process. This caused some confusion regarding what our package ...
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Sail Date: October 2023

Cabin Type: Mid-Ship Balcony


Tired Princess

Review for a Asia Cruise on Diamond Princess

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curious kookaburra
10+ Cruises • Age 70s

This was our fourth cruise with Princess, and the most disappointing one. In general, the whole cruise was mediocre. Check in took about 40 minutes and we were not in the peak period. Room was reasonably clean but some furniture are showing wear and really tired. There was a cold ' Hello ' with the steward, but after I gave a 50 dollars tip the next day, I get some smile. Activities and ...
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Sail Date: October 2023

Cabin Type: Balcony


JAPAN

Review for a Asia Cruise on Diamond Princess

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camaleon
2-5 Cruises • Age 70s

APRIL 29 TO MAY 7 A VERY INTERESTING TRIP, WITH MANY PLACES TO SEE AND PEOPLE OF OTHER NATIONALITIES THE DELICIOUS FOOD, THE SERVICE, GOOD CLEANING SERVICE, GOOD PUNCTUALITU AL DEPARTURES, THE BAR VERY NICE, THE FUNNY SHOWS, THE WAITERS ARE VERY ATTENTIVE AND SUPPORTIVE EVEN TROUGH THE LANGUAGE MADE IT DIFFICULT, Very satisfied with the service. Very interestin the travel and the shipp ...
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Sail Date: April 2023


The silent resignation is real

Review for a Asia Cruise on Diamond Princess

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Robshappy1
6-10 Cruises • Age 50s

We chose this cruise as it was perfect timing for our holiday in Japan. Our second princess cruise and we were excited for the adventure. From embarkation to the awful dining experiences our excitement soon evaporated. Arriving at Yokohama ($170 taxi ride from Tokyo ) our bags were swiftly taken out of sight, our passports shown and our vaccination verification and we were rushed to a waiting ...
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Sail Date: April 2023

Cabin Type: Oceanview (obstructed view)


Sea of Japan Spring Flowers

Review for a Asia Cruise on Diamond Princess

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SignorinaPinguina
6-10 Cruises • Age 30s

Overall, a wonderful experience. The itinerary was great, and we enjoyed all of the ports and excursions. We felt blessed to see peak sakura blooms at Hirosaki Castle in Aomori, and wandering Kanazawa on our own was a highlight. The send-offs and performances from the locals at each port during sailaways are not to be missed. Really, truly lovely and touching. You must make sure to be out on ...
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Sail Date: April 2023

Cabin Type: Balcony


Relaxing way to see Japan

Review for a Asia Cruise on Diamond Princess

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SHIP RIDER
10+ Cruises • Age 60s

The ship was nice and the captain actually made time each day to walk around and speak to the passengers. I also liked the way the captain kept the ship informed each day with daily updates from the bridge on weather and port calls. The ship does cater to travelers from Japan. The food on the buffet was around 40% Japanese food and about the same in the main dining room. I would say the food ...
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Sail Date: April 2023

Cabin Type: Balcony


Princess line needs to look at its Customer Experience Policy

Review for a Asia Cruise on Diamond Princess

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Colin Caudell
6-10 Cruises • Age 70s

Princess cruise lines needs to relook at the way it does things. The Cruise Tokyo to Singapore was a good cruise but were there any memorable moments? No there were none I could tell you that related to the performance of the Cruise Liner. Why? Accounting! There policy of doing daily preauthorisation on your credit/ Debit Cards followed by a big debit at the end left me and others not ...
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Sail Date: December 2019

Cabin Type: Oceanview (obstructed view)


Disappointing responses when concerns were raised!

Review for a Asia Cruise on Diamond Princess

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Bronzki
6-10 Cruises • Age 50s

This cruise was chosen to celebrate our engagement and as an early honeymoon. The fact that we were due to enjoy New Years Eve celebrations in Hong Kong including the expectation of fireworks the world has watched year after year. Instead no contingency plans were in place to make alternative options available and in fact many people who had made their own plans were impeded in attending these ...
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Sail Date: December 2019

Cabin Type: Balcony


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