We had a generally great trip to the Antarctic. The combination of the Captain and the Expedition leader enabled us to have freguent excursions and landings despite difficult weather. Breakfasts and lunches were good supplemented by great breads and pastries. Dinnners were a dissapointment with the fish and meats not well cooked and often arriving warm. Deserts were also ...
Booking- We booked directly with Ponant's US office. Office staff were generally poorly responsive. Emails and voicemails were not were not regularly responded to and it was difficult to reach a person when calling. The office also apparently neglected to forward information regarding the dietary restrictions of one of our party to the ship.
Charter flight to Ushuaia/tour of Tierra del ...
Hotel before the cruise: 2 nights at the Tierra del Leyendas in Ushuaia. What a wonderful little hotel! Warm, inviting with great service and food. It is hard to imagine a better start to an Antarctic trip than a stay at this little gem. Highly recommended!
The cruise: Before getting into the cruise, I have to make a few points about Ponant Customer Relations. We and our TA found it ...