Vancouver Holland America Line Noordam Cruise Reviews

3.5 / 5.0
829 reviews
View of ship in Port (Picton)
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View from aft verandah
Photo Credit: GatorMomInNC
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Photo Credit: mspdred
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Cruiser Rating
3.7
Average
129 reviews
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Featured Review
Disappointing compared to previous Holland America Experience
"First of all when we booked this cruise we had been approved for late traditional dining at 8:15 anly to find out that the time had been changed to 7:45.with show times at 7 pm and 9;15 this meant either attending the early show and rushing to the dining room or rushing our dinner, neither of which was a suitable option for us, this we saw none of the shows...."Read More
bobcan avatar

bobcan

10+ Cruises

Age 70s

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1-10 of 129 Vancouver Holland America Line Noordam Cruise Reviews


Alaska is absolutely amazing!

Review for a Alaska Cruise on Noordam

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LLO349LLO
10+ Cruises • Age 60s

This was our 3rd time going to Alaska but our first time continuing on to Denali. We absolutely Love Alaska! and there is no better way than to travel than with Holland America! We sailed up several fjords to Harvard Glacier and many other glaciers (but I forgot all their names). The seas were very calm the weather was clear (luckily) and we even saw a pod of whales off our balcony! The staff ...
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Sail Date: September 2023

Cabin Type: Superior Verandah Suite


Very poor health protocols

Review for a Alaska Cruise on Noordam

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jpnr
10+ Cruises • Age 70s

This ship needs an overhaul. Inconsistent service, poor maintenance. Zero health protocols. Other than the Rolling Stone Lounge, entertainment was very poor. After more than 100 nights on HAL, this was by far worst cruise. It seemed that everyone on board was sick and no one was enforcing hand sanitizing or encouraging masks if sick. Passengers didn’t seem to give a darn about spreading their ...
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Sail Date: September 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Alaska Surprise!

Review for a Alaska Cruise on Noordam

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suedapooh
6-10 Cruises • Age 50s

We've been on Disney, RC, NCL, and Carnival cruises and decided to give Holland a try for Alaska. I was pleasantly surprised and plan to go again! STAFF: Compared to a recent cruise on NCL, I felt the staff was far happier and genuine and I suspect it's because they are treated well. It was refreshing to see staff who came out (albeit briefly) to enjoy the views with us - I've always felt like ...
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Sail Date: July 2023

Cabin Type: Interior Stateroom


Poor Experience with Customer Service

Review for a Alaska Cruise on Noordam

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katben184
2-5 Cruises • Age 50s

I had an 18 day cruise/land HA trip to Alaska. The crusing part on Noordam was great in terms of seeing a beatiful scenery. The rest was OK - the food was not that impressive and there were not a lot of activities. The staff was very nice. The land portion of the trip was somewhat disappointing - the hotel in Anchorage was dirty and not very attractive. A month before the cruise, I had an ...
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Sail Date: July 2023


Disappointed

Review for a Alaska Cruise on Noordam

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dogmother1
6-10 Cruises • Age 70s

Having been on several other Holland America cruises, this one was a great disappointment. There was a distinct lack of activities during the day, bingo & trivia were the only ones available other than fitness. The cooking & computer classes from the past were no longer offered. Food (other than Pinnacle Restaurant) was average, however the service was still excellent by the wait staff, with the ...
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Sail Date: July 2023


One Fiasco After Another

Review for a Alaska Cruise on Noordam

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wanda1101
2-5 Cruises • Age 60s

We spent a lot of time, choosing this cruise and the reputation of Holland America was a major factor. It was a bucket list item, a once in a lifetime, “let’s go see Alaska”, and we took our adult handicapped nephew with us. We are his guardians and could not have been more clear with Holland America regarding our nephews limitations and the necessity for adjoining rooms, even calling several ...
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Sail Date: May 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom

Traveled with disabled person


Disappointing compared to previous Holland America Experience

Review for a Alaska Cruise on Noordam

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bobcan
10+ Cruises • Age 70s

We chose this cruise to use up a cruise credit from a previously cancelled cruise and based on our previous Hal cruise which was fantastic in all respects. Unfortunately this cruise did not live up to our expectations even when compared to our cruises on the lesser rated lines. first of all we arrived at the terminal in Vancouver at our assigned time 10:20 am only to pass through customs ...
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Sail Date: May 2023


mediocre at best, disorganized, and not for celiacs

Review for a Alaska Cruise on Noordam

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Nate_9696
2-5 Cruises • Age 70s

We originally chose this cruise because of the shore excursions. The excursions, for the most part were very good, although the timing of getting to and from them was certainly not done for customer convenience. In one instance we had two shuttles returning to the boat. they would not let us get on the first one which left half full. the second now was stuffed with not space to move, and no air ...
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Sail Date: May 2023

Cabin Type: Superior Verandah Suite


Misrepresentation and unfriendly to young adults

Review for a Alaska Cruise on Noordam

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Maso125
2-5 Cruises • Age 30s

EVERYTHING CLOSES AT 1130 -1200 even on the night they move back an hour at 2:00am. Its a vacation that feels like a prison for the elderly. I just want enough time to use my drink package but ya know be sober until noon. I dont understand why people choose to lie, if I ordef something that has chanterelle mushrooms on it and I receive buttons I feel cheated. This applies to things labeled ...
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Sail Date: May 2023


Quite disappointed

Review for a Pacific Coastal Cruise on Noordam

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bz
10+ Cruises • Age 20s

Always a fan of HAL until now. In 25 plus cruise I don't think I ever send a meal back. Cold food in the buffet, sent back MD breakfast 2x, Pinnacle fish once. Buffet out of green tea. No pastries at breakfast unless you ask. No pen & notepaper in the room. No chocolates at night or towel animals except for Gala Night. Carving station on day 2 featured meatloaf (which was actually quite ...
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Sail Date: October 2022

Cabin Type: Superior Verandah Suite


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