My wife and I had heard and read very mixed reviews on Costa but this cruise which included flights and a two night stay in Venice at a very affordable price booked through Cruise Nation looked too good to turn down. Even had the ship been like a budget hotel on sea the itinerary was great so we had a chance to visit Croatia and Montenegro for the first time. Well, our expectations were ...
Our family had a fantastic time apart from a couple of points. Venice departure point is amazing. Embarkation was quick. The ship is lovely and always being kept clean by the hard working staff. Cabin is quite big. The food got a bit repetitive and queuing system at buffet not very good. The service in the restaurant was very slow, should have an early dining time for families with children. ...
Exceptionally rude customer service, you raise a complaint and they do nothing, just deny it and refuse it happened. Never any apologies. Service so bad, it becomes irritating and the food is tasteless and very little of it, Have to pay for water even for medication and tea/coffee only free at breakfast time and between 4 and 5.30 in the afternoon. Buffet also stops during the day and you ...
We are a retired couple and chose this cruise because of the ports it called at - bad choice of ship.
The embarkation in Venice was awful with everybody pushing and shoving to get on first.
The ship was okay but the public toilets on Deck 2 were disgusting - some were always blocked and out of order.
We had a balcony cabin at the back of the ship which was excellent as there was no ...
It was for our 40th anniversary. We had never been on a cruise and we absolutely loved it. We had a wonderful suite at the back of the ship with a large deck. It was spectacular. Of course now we had already raised the bar to the top so we will have to lower it for future cruises, I am sure! But it was worth every dime. The crew were lovely. We knew what we were getting into with an Italian ship ...
We have just returned from a wonderful 7 days on the Costa Meditteranea sailing from Venice to Katakolon and return. We also sailed during the week of a storm so had an extra day in Corfu but have nothing but praise for the staff.
We are an English speaking retired couple who travel quite a lot. At no time did we feel that as English speakers life was more difficult for us on the Costa ...
We chose this cruise because of the ports some of which we had not been to. We sailed from Venice to Trieste, Split, Dubrovnik, Katakalon, Corfu and Kator. We had previously been on 30 cruises, 4 of which were Costa which were prior to Carnival buying them. The food was OK, not great as it used to be. The entertainment was only great when they did the production shows which was only twice, but the ...
We chose this cruise for the ports, which did not disappoint. However, we encountered many problems on our first time on the Costa line. The cruise was marred by inefficiency, little concern for the passenger, needless standing, waiting, and rude customer service.
The worst was rude treatment at the customer service desk. On the third day of the trip our internet stopped, costing us ...
Not recommended for English speaking or US residents. The staff are disrespectful, rude, very unorganized, never on time, staff never smiles, once cruise over never says thanks or acknowledges you. This is an international ship that provides for the Italians. Boring itinerary, no courtesy shuttle having all ports too far to destination highlights and Costa will rip your wallet on charging too much ...
I chose this cruise because the timing and itinerary worked best for me to relax on a cruise after a land tour. I have never cruised with Costa before. Though my agent said that it is so-so, I decided to give it a try. After 7 days on the Mediterranea, I think I most probably will not come back to Costa cruises again. Costa cruises may be for some people but not for me who can only understand ...