We typically do viking river cruises. This is first viking ocean cruise, but unfortunately started with italy. The italian government instituted a policy a few weeks earlier (?) to stop cruise ships from docking next to venice proper. Viking had to dock a loooong way away. Took us nearly two hours to reach venice, had short tour, given 30 minutes for out-on-our-own time which included a 20 minute ...
Thank you, DC Hops, for sharing your experience with us. That said, while sometimes adjustments are necessary to preserve the integrity of your voyage, we're sorry to learn our response to...
We were so excited about this, our first cruise that we had booked a Christmas cruise for 2017 and paid for that before we left. We wouldn't have done that, though, if the phone staff hadn't promised me that the price advertised in the mailing was the very lowest price we would be offered. In fact, on the boat, they offer a standard $500 per person discount for a future cruise. They specifically ...
The cruise was suggested by friends and we arrived in Venice with reasonable expectations of Viking's usual efficiency. This was our third experience with the company.
At the airport we we told we had no transfer arrangements and I had to dig through luggage to prove it had indeed been prepaid.
We arrived at our cabin which was filled with paint fumes. we thought they would disperse and ...