We had a brilliant river cruise on the MS Rostropovitch August 2019 from Moscow to St Petersberg. The ship is very clean and the staff are excellent! Our personal cruise girl Zenka (Jayne) looked after our every need from the minute we boarded to the second we left. She is only young but seemed very experienced and nothing was too much trouble. She ensured everyneed was taken care of and ...
From the moment I contacted Vodohod to book this cruise to the time we were dropped off at our hotel in St. Petersburg, we were pleased. Customer service was great. My emails to the company were responded to within a day. All my questions were clearly answered and the company sent me a letter of invitation for the entire pre and post cruise time we spent in Russia (so we could get our ...
I recognize that on any cruise there is a risk that bad weather can interfere with the experience. However, when problems occur, a reasonable cruise company is honest about the problems, mitigates the problems to the best of their ability, and takes reasonable action to remediate. On our cruise, high waves prevented our ship from reaching St. Petersburg. This had a major impact on the last two ...
Just came back from this cruise from Moscow to St Petersburg (Sep 4-15 in 2018, on Vodohod Georgy Chicherin, booked through Gate1). Me and my wife enjoyed every minute of the whole experience. The excursions in each port were great (the places visited, the guide, the logistics, the free time). We only wished we could have more time in Moscow (only 1.5 days as compared to 3 full days in St ...
We knew in advance that the cabins would be very small and cramped. However we did not know that the common area rooms were small and overcroweded and the low ceilings enhanced the noise. We were very disappointed that the air conditioning or fan system in each room did not operate properly. And most of us were very upset that the only room on the ship that had WIFI was the bar; no WIFI in ...
Itinerary great, view going along the river very nice. She is very clean but most definitely 3 stars. In fact when someone was complaining at the reception desk that is what the reception said " We are a 3 star ship". It is hard to get use to the cot size twin beds. The company Nexus that i booked with did not have any option to upgrade to a double bed. I think there might just be a handful on the ...
I chose a Russian cruise line deliberately, knowing it would be a more authentic experience than the more luxurious western style river cruise ships. Also Vodohod's Zosima Shashkov had single cabins at a sensible price.
I had realistic expectations of the 3-star experience: small cabins, plainer cuisine, etc.
My cabin turned out to be on the top deck, next door to a bar and the wireless ...
Vodohod – MS Lev Tolstoy cruise – September 13 to September 24, 2016:
We returned home last week and I have a need to write my comments without delay to let people know that we had a fantastic time in Russia despite the cold weather and that we greatly appreciate everything Vodohod staffs did to ensure that everything was organized to perfection. Since we took several ocean cruises before, we ...
We returned home last week and I have a need to write without delay to let you know that we had a fantastic time in Russia despite the cold weather and that we greatly appreciate everything you did to ensure that everything was organized to perfection. Since we took several ocean cruises before, we were therefore not easy clients, but you responded to all our queries and requests with speed, ...
To travel to St.Petersburg. The ship was O.K. The cabin was alright, a few bits of chipped furniture but clean and adequate. The trips were good with very good guides. The staff were very pleasant. The entertainment was mixed but O.K. It would have been better if we had stayed in a hotel at the beginning at Moscow and then at St.Petersburg, as the boat is moored quite a distance from the towns, ...