We have returned from the Christmas cruise and we both feel rather disappointed with this trip compared to last year's trip.

Our plane was delayed at Gatwick due to a problem with the captain's pass and when we arrived at the ship it took approximately 2 hours before we got our passes. We then had a further queue for another 30 minutes to get through xray and onto the ship. How much longer will it take to board Britannia next Christmas as its capacity is larger.

We felt there had been cut backs especially with the entertainment which was repetitive and the quality of acts were poor. We very much enjoyed the evening pantomime last year as it was the best and funniest show we saw and we were looking forward to this year's performance but it was only performed during an afternoon. The showing was at 3.00 pm on a sea day and most people were up on deck and did not want to get ready to go down to the theatre and miss the afternoon sun. Last year it was at 20.30 and the theatre was packed with many children also attending. Apparently this year we were told that the theatre was not as full and the performance not as good. Read more