Let me start my review by saying I have a special needs grandson and I love animals. There was a dog on board that the owners classified as a service dog. They let everyone pet even the restaurant staff while serving the other guest. The problem came when the staff didn't wash their hands after. We notice on two different days this occurring with even the restaurant manager doing this the first ...
Most of the reviews we read said this was a luxury cruise liner, we found that the central atrium went from bottom to top and that on deck 3 they would have a band and singer, this noise travelled up every level and into every public space which came off this central atrium, this included The Library, were you would want it yo be quiet, the games room also wanting it yo be quite, little alcoves, ...
The ship is beautiful! The cabins are very nice, the shower, bed and the guys taking care of our room!
The transfers from the airport and back to the airport were horrible! I really thought I was going to have to drive the bus back to the airport! Completely inept would be too nice of a word to use! After figuring out that pot is legal there, I can pretty much say with a large degree of ...
We chose this particular cruise to Alaska as it aligned with our available dates and for the Seattle to Seattle route.
Alaska was beautiful.
The Solstice was not. This was our first, and likely our last, on Celebrity. The Solstice felt old and is in need of an overhaul. Carpet was well worn, stained, held down by black tape in many of the public areas and theater. The tile too was ...
We purchased a Deluxe Veranda cabin, with the Classic alcohol package and the specialty dinner package. As a 10x cruiser, we never felt more pressure to purchase upgrades or less welcome that we didn't purchase a suite or higher.
First day we arrive on board and our cabin isn't ready. We decide to have lunch. We find a sit down restaurant and attempt to enter. The Maitre D told us, rather ...
It all started with the disaster at checkin. The people were all new and didn't know what they were doing. Took forever. Our concierge balcony room was dirty and had stains on the sheets, where it could easily be seen. The room wasn't set up for 3 even though we paid for 3.
Our dining room experiences were horrible. We never had a table, people were always seated at it. Food was good but not ...
first the food was lousy, they served the same food everyday in the ocean view cafe and half the time it was cold. when asked for something different i was told no even something as basic as chicken cutlet parm when they finally did get it it was terrible not what you would expect. the food in the main dining room was pretty good nothing to write home about. if you were still hungry at night time ...
My wife and I are retired and have been on 15 cruises. My daughter was with us as well and has also cruised many times. We like meeting and keeping a competent wait staff for the cruise and feel the dining experience is an important part of cruising. We also enjoy the social interaction at the dinner table.
We did a 15 night transatlantic on the Constellation in May and had a great experience: ...
The Solstice is one of the best designed cruise ships my wife and I have been on. However, the experience is significantly undermined by Celebrity's attitude to customers. Here are some of our stories.
1 The cruise itinerary showed a day of cruising the inside passage. However my wife and I were awoken to the ship rolling in 3-5 metre swells in the early hours of the inside passage day. The ship ...
I have been on almost 30 cruises, mostly Celebrity and Royal Caribbean. I have always been satisfied with past cruises and looked forward to going on the Solstice as it was a newer ship. I was extremely disappointed in the layout of the ship. The lounges were very small and lined the hallways with the exception of the one at the top of the ship. There was no entertainment in the dining room. The ...