I was disappointed with my summer tour of Alaska on the Celebrity Reflection. When I saw that Cruise Critic selected this ship as one of the best, I felt I had to write this review.

I've sailed with Celebrity a number of times in the past and was very pleased with the experience, but the past is not the present--at least as far as the Reflection is concerned. I've always had a very positive view of what Celebrity offers, especially the food; however....

The food was OK in the cafeteria, but it was uneven in the main restaurants. It was passable, but it was not what I was looking forward to. My biggest disappointment was not so much with the taste of the food, but with the (non) service that was extant in the cafeteria area. The servers/ buss-boys, etc. seemed to avoid any contact with the customers. We often arrived with our food selection and found that many of the table were un-bussed, and when we left 25 minutes later, they were still un-bussed. On one occasion, I forgot to draw a cup of decafe from the service area that's very near the cafeteria food stations, When I got near our table, I remembered that I needed some coffee. There was a coffee station nearby, but it was out of decafe. When I was able to get the attention of one of the few "servers," in the area and asked about getting a cup of coffee, was told to go back to the main service area and help myself! This would not have happened on Princess. Read more