We mainly chose this cruise because it was a round trip departing from Los Angeles (close to home), thus resulting in not having to be bothered with any airplane flights. Secondly, we had never experienced the Panama Canal and were extremely interested in this itinerary. What a delight from start to finish! Embarkation was smooth and easy, room was ready upon boarding! Luggage was delivered fairly quickly. Staff were friendly and efficient. Dining was an adventure as we never had to wait in line in Club class dining room, food was great and waiter was entertaining! We came in contact with numerous employees through the cruise who were quick to recall our names and card numbers as well as our favorite drink orders. Port stops were easy as leaving/returning lines were non-existent and procedures were easyD510 to get thru. Customer service was helpful & accommodating, ship was very clean especially in public restroom areas. Disembarkation was organized, quick and timely.